DFS Furniture - Stockton Avis 

Waren was very helpful answering all our questions and showing us different options that were available in the sofa range before we made our choice, also explaining what our options were in finance.

Lucy was very knowledgeable, very pleasant and extremely friendly. She explained every step and answered all of our questions.She wasn’t “in our faces” and allowed us to browse at our leisure whilst still being there abouts when we needed her. She made the whole experience very easy. She is certainly a credit to your company.

We were about to order a corner sweet from barkers of Northallerton and called into dfs we were meet by Clare and later on by Dan we knew the configuration we required ,Clare and Dan listened to our requirements and professionally showed us what DFS could offer . One sweet was the specification we required ,and the quality we wanted .from there we could choose the c colour and material we wanted . And a deal was done with some extras that we didn’t know existed a five year warranty and silicon sliders should we ever wish to move it and a specific cleaning chemicals.to that finish .everything was explained in great but easy to understand way over a coffee.i have ran a fair size company for many years until a sold it and retired .the service and professionalism we received today was above and beyond what I expected I can’t praise your staff enough and without them we were going to order from barkers so they not only gained the order but a customer that will recommend not only your store but also both these exceptional people they were a credit to them selves and to your company.regards David Fell

Claire was very knowledgeable and helpful and listened to our needs everything went very smoothly we have brought other suites from dfs and always good service like it when you are not followed roundthank you Claire and dfs

Fantastic service from start to finish no hassle. Rav was a great help :)

We were looked after very well by Warren, who went through in detail the aspects of the furniture, warranty and delivery. We were able to make our decision on the sofa arrangement we wanted without being pressurised

Decided l needed a new two setter settee so went to DFS Teesside Park to have a look at some two setter settees and was met by a lovely and ever so friendly Claire to assist me. I had a good look around and followed Claire's advice l followed it that well l changed my two setter settee 3 times and must say she was so helpful all the way through the sale she could not do enough for me absolutely amazing in every way. I would certainly recommend Claire any day of the week 100%+ amazing lady. Thank you so much Claire for all your help and support so much appreciated. Thank you 🤗

Everybody in the store were very helpful and the service was excellent.

Great service, great staff

Very helpful friendly professional service received when visiting dfs today
Wasn’t rushed answered all questions and gave excellent advice

Debra helped us find the right sofa to suit our needs, she was very well informed, friendly and understood what we were looking for. After a quick check of measurements back we went and Brandon made sure all the paperwork was completed. Very personal, professional service from friendly helpful people. Plus perfect priced sofas.

Clare at the Teesside Park branch was very helpful and the process was very smooth. Relevant documentation was sent very speedily.

Fantastic service throughout and did not feel pressured to buy.

Our experience was extremely friendly, professional and informative. Brian made everything simple to understand and answered all our queries with thorough explanations. A first class experience. Thank you.

Warren was really helpful and knew his stuff

We ordered a sofa with Warren at the Stockton branch. We originally showed him a sofa we wanted online and he found us an even better one in store. He let us look around whilst we made our final decision. We then placed an order got a care package and a rug too. When I got home I realised I ordered the wrong size and it wouldn’t fit. I got in touch with customer services and Warren rang me straight back and rectified it. The service was amazing and the staff were really helpful even showing us a rug that would compliment the sofa.

Very help full friendly staff, would highly recommend

Lucy was amazing. So helpful and kind

Amazing service. Rav was very helpful with helping me purchase my first sofa for my new home and talked me through finance options which would work best for me.

Very friendly and helpfull staff micheal went above and beyond to help explained everything regarding furniture purchase looking forward to delivery also offered a hot drink will definitely recommend this company