DFS Furniture - Stockton Avis 

8 815
TrustScore 5 sur 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Royaume-Uni

  • 0333 999 9845

4,9

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(8 815)

92 599 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Michael our salesperson was fab

Michael our salesperson was fab ! - He didn't rush our decision gave helpful suggestions. Great service this is our 3rd DFS sofa over the past 20+years.

29 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The atmosphere of the store was very…

The atmosphere of the store was very relaxed. Annabelle was excellent at helping us choose the furniture we needed. Annabelle was very helpful and very knowledgeable on the furniture.

29 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were friendly very helpful…

The staff were friendly very helpful and l was able to get exactly what I was looking for.

22 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from both dale and Lucy…

Great service from both dale and Lucy in Stockton. Very easy process and were very very helpful in personalising our choices. Would highly recommend

28 août 2026
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Réponse de DFS Furniture - Stockton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A great choice .

A great choice .
Great prices .
Great sales people .

I was looked after By Liam and he was a top top guy to deal with .

28 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

I was helpt over phone by Aron who made…

I was helpt over phone by Aron who made making my purchase very easy his patience was very much appreciated a big thank you for the help given

28 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent Service

28 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Yes very happy with my experience with…

Yes very happy with my experience with DFS. Dale who served me the Teesside shops was very helpful with my purchase of my new sofa. He explained everything very well and helped me make a good choice.

27 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

I felt I was treated with great care and respect

All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all extra care warranties that are available.
Debbie was able to answer any questions I had very promptly and she was not 'pushy' for a sale . If I should be looking for any other furniture in future, I would be happy to go back to her for advice and support. Thankyou Debbie

28 août 2026
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Réponse de DFS Furniture - Stockton

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Effortless and efficient

Walked in knowing what I wanted, was greeted with great service, very efficient and friendly. Coffee was fab while we processed the order. Highly recommend DFS.

6 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Easy ordering, excellent staff knowledge, friendly service.

27 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great store

Great store, very friendly service, great deals. Made to feel welcome and complimentary coffee.

27 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Dave who helped us was fantastic

Dave who helped us was fantastic, informative and went above and beyond to help us

17 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Great customer service, very good advice and help choosing the right item for us.

16 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Sales rep was very helpful and talked…

Sales rep was very helpful and talked us through all options.

26 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very happy with service...

Went through to Teesside Park store and the gent I got helped me with what I was after... I had been on the website previously and took pictures of the suites I liked with the snuggle chair...
I showed him the pictures I had taken and he pointed out which was which... Nothing was too much trouble even had a cuppa ☺️ Told me everything about the Leather and how it should be treated and what not to use on it etc.... Overall a very pleasant trip and one sofa and snuggle chair ordered ☺️ .

26 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service and he was…

Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Over all an really good experience

26 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Present and friendly experience

After spending many days looking round various stores we visited DFS Teesside Park, and it made a refreshing change no to be pressed into making a decision .
After looking round the store and trying several suites we spoke to one of the sales team, “Lucy” who was extremely knowledgeable and helpful, pointing out the various differences in the suites we liked she was very patient and understanding in our choice making moving round the store several times sitting on different sofas.
After much deliberation we (the wife) picked the one we wanted and we were guided through the various options of materials and sofa sizes, finally making a choice.
We also mentioned that we wanted a dining room table and chairs, and once again were shown and helped in making a choice.
All in all a very pleasant experience, would definitely recommend this store, and a big thank to Lucy!

25 août 2026
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Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service the staff were…

Great customer service the staff were friendly and happy to help

16 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

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