Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Voir plus
L'entreprise a répondu
4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB
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Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Voir plus
L'entreprise a répondu
(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... Voir plus
L'entreprise a répondu
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Voir plus
L'entreprise a répondu
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Royaume-Uni
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Michael our salesperson was fab ! - He didn't rush our decision gave helpful suggestions. Great service this is our 3rd DFS sofa over the past 20+years.

Réponse de DFS Furniture - Stockton
The atmosphere of the store was very relaxed. Annabelle was excellent at helping us choose the furniture we needed. Annabelle was very helpful and very knowledgeable on the furniture.

Réponse de DFS Furniture - Stockton
The staff were friendly very helpful and l was able to get exactly what I was looking for.

Réponse de DFS Furniture - Stockton
Great service from both dale and Lucy in Stockton. Very easy process and were very very helpful in personalising our choices. Would highly recommend

Réponse de DFS Furniture - Stockton
A great choice .
Great prices .
Great sales people .
I was looked after By Liam and he was a top top guy to deal with .

Réponse de DFS Furniture - Stockton
I was helpt over phone by Aron who made making my purchase very easy his patience was very much appreciated a big thank you for the help given

Réponse de DFS Furniture - Stockton
Yes very happy with my experience with DFS. Dale who served me the Teesside shops was very helpful with my purchase of my new sofa. He explained everything very well and helped me make a good choice.

Réponse de DFS Furniture - Stockton
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all extra care warranties that are available.
Debbie was able to answer any questions I had very promptly and she was not 'pushy' for a sale . If I should be looking for any other furniture in future, I would be happy to go back to her for advice and support. Thankyou Debbie

Réponse de DFS Furniture - Stockton
Walked in knowing what I wanted, was greeted with great service, very efficient and friendly. Coffee was fab while we processed the order. Highly recommend DFS.

Réponse de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton
Great store, very friendly service, great deals. Made to feel welcome and complimentary coffee.

Réponse de DFS Furniture - Stockton
Dave who helped us was fantastic, informative and went above and beyond to help us

Réponse de DFS Furniture - Stockton
Great customer service, very good advice and help choosing the right item for us.

Réponse de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton
Sales rep was very helpful and talked us through all options.

Réponse de DFS Furniture - Stockton
Went through to Teesside Park store and the gent I got helped me with what I was after... I had been on the website previously and took pictures of the suites I liked with the snuggle chair...
I showed him the pictures I had taken and he pointed out which was which... Nothing was too much trouble even had a cuppa ☺️ Told me everything about the Leather and how it should be treated and what not to use on it etc.... Overall a very pleasant trip and one sofa and snuggle chair ordered ☺️ .

Réponse de DFS Furniture - Stockton
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Over all an really good experience

Réponse de DFS Furniture - Stockton
After spending many days looking round various stores we visited DFS Teesside Park, and it made a refreshing change no to be pressed into making a decision .
After looking round the store and trying several suites we spoke to one of the sales team, “Lucy” who was extremely knowledgeable and helpful, pointing out the various differences in the suites we liked she was very patient and understanding in our choice making moving round the store several times sitting on different sofas.
After much deliberation we (the wife) picked the one we wanted and we were guided through the various options of materials and sofa sizes, finally making a choice.
We also mentioned that we wanted a dining room table and chairs, and once again were shown and helped in making a choice.
All in all a very pleasant experience, would definitely recommend this store, and a big thank to Lucy!

Réponse de DFS Furniture - Stockton
Great customer service the staff were friendly and happy to help

Réponse de DFS Furniture - Stockton
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