I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... Voir plus
L'entreprise a répondu
Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... Voir plus
L'entreprise a répondu
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Toneway, TA1 2BB, Taunton, Royaume-Uni
- 0333 999 9802
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and quality advice from…
Great service and quality advice from sales person.
12 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Taunton couldn’t be More Helpful
Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every aspect of the purchase including the extras and 0% finance option. Great service and excellent quality sofabed looking forward to delivery. Many thanks.Martin
12 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
A cool building on a very hot day.we…
A cool building on a very hot day.we found the whole experience relaxed Alan who was showing us the furniture put no pressure on but explain it all to us could not be more helpful thank you
11 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Informative & Casual Conversation Selling
Salesman was very helpful and non judgemental, never felt pressured or forced into anything, was more of a casual and informative conversation.
The only thing was the sofa care plan was perhaps a little pushy, however I work in sales myself and understand the nature of this.
Incredibly polite and helpful, informative, able to ask every question, and gave us as much space as we needed.
Very good experience.
11 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
In store service was excellent
In store service was excellent. Staff were not in anyway pushy, stood back until approached. Went through all of the options simply and were helpful from start to finish. Looking forward to delivery which is being updated regularly to keep me in the loop.
4 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional a great service and…
Very professional a great service and left felling happy about what we brought
10 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable staff.
3 juillet 2026
Réponse de DFS Furniture - Taunton
Hello Mike,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Taunton
Hello Ash,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent advice and guidance with friendly staff that weren’t pushy at all.
8 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service throughout.
7 juillet 2026
Réponse de DFS Furniture - Taunton
Hello Ted,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Made my selection with the help of…
Made my selection with the help of Lawrence. Nothing was too much trouble for him as he talked me through various options. A very knowledgeable friendly member of staff.
7 juillet 2026
Réponse de DFS Furniture - Taunton
Hello Susie,
Thanks for your lovely feedback, we’re glad to hear Lawrence met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Taunton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nice, easy purchase
Lawrence was great - very friendly and helpful. The chair we bought is just what I need for my dodgy back. Great that you allow dogs in too. Many thanks.
7 juillet 2026
Réponse de DFS Furniture - Taunton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lawrence.
Kind Regards,
Jordan
DFS Customer Support
Good sales assistant at DFS
Went on Friday had A very helpful sales assistant with lots of knowledge about every sofa we asked about. Went back on Monday, he remember us and answered more questions. Left us alone to decide and then we placed an order with him. A valuable member of the team at DFS. Thank you so much for being helpful and patience whilst we were deciding and no pressure selling.
6 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really friendly
Really friendly, gave us time to explore and consider our options. We weren’t hounded. Really well explained, Sean was lovely.
5 juillet 2026
Réponse de DFS Furniture - Taunton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sean.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Alan in store was very helpful
Alan in store was very helpful, talked us through the process and gave fantastic customer service
5 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and helpful
5 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.