Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Voir plus
Établissement
Changer d'établissementBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
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Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Voir plus
L'entreprise a répondu
Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Voir plus
L'entreprise a répondu
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Coordonnées de contact
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Royaume-Uni
- 0333 999 9848
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Pleasantly surprised and no Hard-Sell
We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned us regarding the dimensions in the shop looking much smaller than they may in our home.
The salesperson was polite, friendly and helpful throughout and should be commended for his manner and expertise in making this a worthwhile and enjoyable experience. .

Réponse de DFS Furniture - Torquay
Helpful staff
The sales woman was very helpful. No matter what my concern was, she made sure I had everything I needed and answered every question with knowledge and professionalism.

Réponse de DFS Furniture - Torquay
The staff member was very helpful and…
The staff member was very helpful and knowledgeable without being pushy.

Réponse de DFS Furniture - Torquay
I had a really good experience with…
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the time to make sure I understood everything, which made the experience smooth and stress-free. Overall, I’m very happy with the service I received and would definitely recommend DFS to others.

Réponse de DFS Furniture - Torquay
The assistant Lily was very friendly…
The assistant Lily was very friendly and helpful and enormously helped us with our choice of sofa

Réponse de DFS Furniture - Torquay
The lady that served us was wonderful…
The lady that served us was wonderful and helpful ( I think it was Rachelle)

Réponse de DFS Furniture - Torquay
The staff were extremely helpful in…
The staff were extremely helpful in giving me all the information needed to make my purchase. Thank you

Réponse de DFS Furniture - Torquay
Darren was excellent and went through excellent service…
Darren was excellent and went through every detail with us, we never felt rushed or pressured.

Réponse de DFS Furniture - Torquay
Alison was very informative on what we…
Alison was very informative on what we wanted to purchase. Lovely and polite and nothing was too much trouble. Not our first purchase at DFS and won’t be the last!

Réponse de DFS Furniture - Torquay
The lady who served us was friendly and…
The lady who served us was friendly and helpful. She made us feel valued as customers and was clear and professional about the product.
She gave us all the information needed quickly and effectively, as we were then off to buy curtains.

Réponse de DFS Furniture - Torquay
Wonderful staff and great help with the purchase. Very happy overall. MS
Wonderful staff and great help. Very happy with service . Lovely lady

Réponse de DFS Furniture - Torquay
Alison is highly professional
The sales assistant Alison was very helpful and informative. Her
knowledge and advice was second to none, very professional .

Réponse de DFS Furniture - Torquay
Received a warm welcome and help when…
Received a warm welcome and help when we asked. No pressure. Received good product information, care and insurance which helped give us confidence buying the sofa.
Alison was very personable and professional

Réponse de DFS Furniture - Torquay
There were staff about willing to help…
There were staff about willing to help but not being pushy at all! The lady who helped us answered all our questions quickly and efficiently! And the did all the paperwork very quickly! We’re excited to get our new sofa!!

Réponse de DFS Furniture - Torquay
Bought a footstool the gentleman very…
Bought a footstool the gentleman very helpful an when out of his way to help me get it home thank you very much

Réponse de DFS Furniture - Torquay
Very friendly staff
Very friendly staff, very knowledgeable and helpful, great service. Highly recommend.

Réponse de DFS Furniture - Torquay
We visited the store a few time while…
We visited the store a few time while we were making our mind up on which sofas to buy.
Each time we visited the staff were incredibly helpful and very friendly and professional.
The overall experience was excellent.

Réponse de DFS Furniture - Torquay

Réponse de DFS Furniture - Torquay
very good staff is your greatest…
very good staff is your greatest attribute in your Torquay Store on all my visits.

Réponse de DFS Furniture - Torquay
Excited about the new sofas
We were taken very good care by Lily. She explained how to look after our furniture to keep it in a good condition for a very long time. She also introduced us and recommended the 5-year care plan which we think is really good value. She was lovely and helpful along the whole sale process.

Réponse de DFS Furniture - Torquay
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