DFS Furniture - Waterlooville Avis 

5 253
TrustScore 5 sur 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Royaume-Uni

  • 0333 999 9819

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(5 253)

95 069 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful staff

Lots of choice and a member of staff that helped a lot

20 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful, without being pushy, allowed you to look around without pressure.

Very explainatry when taking order. Olly and Christina were especially very helpfull.

20 août 2026
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Réponse de DFS Furniture - Waterlooville

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Olly and Christina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Super service

Super service, staff lovely!

20 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

I was a pleasant experience and a warm…

I was a pleasant experience and a warm welcome explained the information very well very friendly person

20 août 2026
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Réponse de DFS Furniture - Waterlooville

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The person who was helping me was very…

The person who was helping me was very informative and made sure to answer all my questions. He was very thorough and explained all the paperwork in detail.

19 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello Liam,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

I had a brilliant experience at dfs

I had a brilliant experience at dfs thanks to the member of staff who really stood out. He was laid‑back, friendly, and made the whole visit feel easy from start to finish. There was no pressure at all, he let me browse in my own time but was right there when I needed advice or had questions.
He knew the add on products well and explained things clearly without trying to push me towards anything. His calm approach made the whole process feel comfortable and enjoyable, and it genuinely felt like he wanted me to find the right colour and style sofa rather than just make a sale.

18 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello Vicky,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

My off the cuff DFS…purchase

It was an off the cuff walk around DFS just browsing and not feeling pressured by anyone to purchase anything, however when we did eventually decide we wanted to make a purchase, staff were really helpful and talked us through all of our options. Thank you Rhys for your help.

17 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

No sales pressure - just good information.

Allowed to browse before being asked if I wanted help. Advice was given about various suites without feeling pressurised. The sales assistant Troy was knowledgeable and very helpful about the items I required. He made sure I understood exactly what I was paying for and what I was getting. A very successful experience.

17 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly and welcoming salesman

Very friendly and welcoming salesman, but not pushy. He helped us with our decision on which sofa would best suit us. He gave us time to look around again before making our final choice. He explained in detail the process of the purchase and delivery. Very pleasant experience, thank you

17 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Great service, friendly knowledgeable assistant (Steve)

17 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Order placed at Dfs Waterlooville with…

Order placed at Dfs Waterlooville with Miles. Who was extremely helpful, no hard sell just knowledgable and friendly. The store was clean airy and tidy, with a great varied display of sofas . Available in manly colours and fabrics. A good range of prices for all budgets and payment options. A great shopping experience and I would definitely recommend this store and staff

16 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The gentleman that made our order was…

The gentleman that made our order was incredibly helpful and very friendly

16 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Rhys was very helpful and patient with…

Rhys was very helpful and patient with us as we made a decision on a new sofa today.

15 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very clear and explained all aspects of transaction.
5 🌠

15 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Reece in your Portsmouth branch

Reece in your Portsmouth branch — well, where do we start?! 🤩

You were absolutely fabulous! DFS are so lucky to have such a professional, warm, friendly and incredibly knowledgeable young man. We must have changed our minds about a million times 😂 and nothing was ever too much trouble for you.

Thank you so much for all your help, patience and kindness. You were fabulous from start to finish and an absolute credit to DFS! ⭐️👏🏼💙

14 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Beautiful furniture and loads to choose…

Beautiful furniture and loads to choose from, very helpful, friendly and knowledgeable staff which helped us to easily decide on our purchase.
We loved the 7 day express delivery option, not having to wait three months for our new furniture to be delivered was very appealing.
The delivery men were nice and super efficient, they put our new furniture together with ease and quite quickly too.
Would I recommend DFS to a friend? Yes! Absolutely 😀

7 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope that you love your new furniture!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Troy was very professional and…

Troy was very professional and knowledgeable he explained everything to me.

14 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello Stephen,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff were very efficient and helpful

Staff were very efficient and helpful, and the delivery was excellent, came when they said they would and put it all together and took all the packaging away, all round excellent service.

5 août 2026
Logo de DFS Furniture - Waterlooville

Réponse de DFS Furniture - Waterlooville

Hello Penelope,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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