We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Voir plus
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Lisez les avis des autres
Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Voir plus
L'entreprise a répondu
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Voir plus
L'entreprise a répondu
The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Royaume-Uni
- 0333 999 9819
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Troy was very thorough with telling us…
Troy was very thorough with telling us all the information we needed to check we had the right sofa for us
26 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
Happy Customer
Steve was brilliant showed us all types of sofas we might like. Explained everything in detail.
Order placed.
26 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Our salesman Stephen
Our salesman Stephen, was very knowledgeable and useful. He helped us get exactly what we wanted without being pushy, just helpful.
25 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman was very informative and took…
Salesman was very informative and took time to explain everything we needed to know
25 août 2026
Réponse de DFS Furniture - Waterlooville
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were friendly and helpful very…
Staff were friendly and helpful very understanding and patient Rhys was so good
25 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Steve from the Waterlooville branch …
Steve from the Waterlooville branch was first class and very helpful without pressurising any sales. Everything clearly explained and at all times professional and friendly.
24 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
We are really happy that Steve met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The person who helped us
The person who helped us, Miles, was very clear and explained eveything as succinctly as he could
24 août 2026
Réponse de DFS Furniture - Waterlooville
Hello Barbara,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff took us through all…
Very helpful staff took us through all the options without ever putting on pressure to buy.
24 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Attention to detail from staff and…
Attention to detail from staff and space to browse without pressure.
24 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great team in Waterlooville…
Great sales team in Waterlooville store, really listened and understood that i knew what i wanted. No sales pitches.
Only small issues:
* A little slow on order due to a discount i had been given online, however the store honoured it which took a day.
* Unfortunately the 2 items cam e on 2 different days due to different sources and the table was delayed due to courier issues on the day and a different company delivered the itmes who were not experienced with moving furniture..
* i also had to call a DFS technician as the delivery lads had missed 2 or 3 plugs which were tucked up inside the frame -
However, all staff i have dealt with at every stage were friendly and professional throughout. The technician did a very thorough job of checking all issues i had, and arrangng the visit was quick, easy and they turned up on time etc. Without the little issues it would be 5*.
10 juillet 2026
Avis spontané
Réponse de DFS Furniture - Waterlooville
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Brilliant shopping experience
James gave excellant service. Wasn't pushy, was professional, kind, patient and everything we needed when buying a sofa. Would shop there again
22 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful
The staff were really helpful, friendly and not too forceful. Helped pick out the ideal sofa for us, and it was a pleasant visit to the store too.
21 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Good customer service
Experienced helpful staff, they let us browse without pressurising.
We have purchased furniture from DFS multiple times before
21 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The salesperson Troy was very helpful…
The salesperson Troy was very helpful and knowledgeable of the product. He wasn’t pushy and helped us choose the right product and aftercare service.
15 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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