Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Voir plus
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Lisez les avis des autres
We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Voir plus
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Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Voir plus
L'entreprise a répondu
The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Royaume-Uni
- 0333 999 9819
4,9
Excellent
5 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Totally great service from start to…
Totally great service from start to finish. Customer service could not be anybetter. Other companies cannot bet it.
25 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
James was very helpful and explained…
James was very helpful and explained everything clearly
31 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello Cherry,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Went to DFS Waterlooville today to buy…
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the customer service and our purchase. Also a large choice of lounge furniture in the store.
30 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Myles met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Brilliant thanks Brian the sales man…
Brilliant thanks Brian the sales man diamond to deal with
Very helpful
23 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The sales person who dealt with us was…
The sales person who dealt with us was very professional
30 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The sales team were very helpful
The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man allowed the first person we saw in the morning to close the sale. I also liked the set up of the furniture we went to view as it led to us buying one of their armchairs. We could see how well it all went together. Altogether, a pleasant couple of visits and successful outcome.
29 août 2026
Réponse de DFS Furniture - Waterlooville
Hello Lara,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great service and choice
29 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very happy
The salesperson in store was so lovely and patient. She really took her time to make sure we got what we needed for our house move. The financng options were very helpful and the overall customer service was great.
22 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service with very knowledgeable and charming sales team
29 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Wasnt pressured as you entered the shop…
Wasnt pressured as you entered the shop .just mad you feel welcome and gave us advice
25 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
friendly staff and helpful all round
29 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were met by Steve but not straight…
We were met by Steve but not straight away as what normally happens but he was friendly helpful and knowledgeable by guiding us to see the furniture we were after as it wasn’t at the branch we visited so went to Hedge End to try out the one we were after and returned to see him but unfortunately he was busy so Toby helped us with our purchase and put no pressure on us with what we wanted so 10 out of 10 to both of them.
26 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Kieran Moorhead
Kieran Moorhead, DFS Waterlooville. He is a credit to the company.
From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout, my options and the buying process with patience and professionalism. He explained everything clearly, never made me feel pressured and made the whole buying experience effortless. He even made me a mean decaf coffee!
27 août 2026
Avis spontané
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kieran.
Kind regards,
Lia
DFS Customer Support
Kieran Moorhead
Kieran Moorhead, DFS Waterlooville.
He is a credit to the company.
From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout, my options and the buying process with patience and professionalism. He explained everything clearly, never made me feel pressured and made the whole buying experience effortless. He even made me a mean decaf coffee!
27 août 2026
Réponse de DFS Furniture - Waterlooville
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff, well mannered very polite very knowledgeable of the products that they were selling
27 août 2026
Réponse de DFS Furniture - Waterlooville
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service!
Went to buy a sofa from DFS and was really impressed with the service received. No hard sales push, took time to explain options and talked us through the sofas we like before agreeing on the one we liked the most. Great service with special mention to Kieran and Reece who were a pleasure to deal with.
25 août 2026
Réponse de DFS Furniture - Waterlooville
Hello Martyn,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Troy was very thorough with telling us…
Troy was very thorough with telling us all the information we needed to check we had the right sofa for us
26 août 2026
Réponse de DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
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