Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Voir plus
L'entreprise a répondu
Axletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Voir plus
L'entreprise a répondu
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... Voir plus
L'entreprise a répondu
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... Voir plus
L'entreprise a répondu
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de DFS Furniture - Wednesbury
Staff were very helpful and professional from beginning to end of the purchase. I would definitely recommend the company.

Réponse de DFS Furniture - Wednesbury
Excellent experience, greeted by a gentleman named Jeetendra, who was at help to provide what we was looking for. Happily give him 10/10 for customer service.

Réponse de DFS Furniture - Wednesbury
The salesman was very helpful I did not feel under any pressure to buy anything he answered all my questions and I felt very comfortable with my decision to buy from him I had a great experience in the store and I would recommend DFS to my friend and family

Réponse de DFS Furniture - Wednesbury

Réponse de DFS Furniture - Wednesbury
Lovely staff. The lady who helped me was so helpful. She explained everything. She didn’t rush me or make me feel pressured into making a decision as some salespeople do. Just wish I’d got her name.

Réponse de DFS Furniture - Wednesbury
We recently ordered a sofa from DFS and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect sofa for our home.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the various options without ever making us feel pressured. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thank you again Poppy… Sandra & Colin M 😊

Réponse de DFS Furniture - Wednesbury
We ordered our sofa from DFS today and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us with our sofa choice.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the process. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thanks again Poppy…Colin and Sandra M

Réponse de DFS Furniture - Wednesbury
very positive experience we were well looked after thank you all

Réponse de DFS Furniture - Wednesbury
The gentleman was Very helpful
I have mobility issues and the staff member made sure we were seated and offered refreshments and helped choose the perfect settee

Réponse de DFS Furniture - Wednesbury
Excellent customer service from
Farhim soon as I entered the store explained everything cleary and left happy with my purchase.

Réponse de DFS Furniture - Wednesbury
I’d just like to say how impressed I was with the service I received when buying my sofa from DFS. Jeetendra who helped me was absolutely brilliant from start to finish. He was extremely helpful, friendly and knowledgeable, and made the whole experience really easy and enjoyable.
There was no pressure at all, and he took the time to explain everything clearly and make sure I was happy with my choice. He genuinely went above and beyond to help, which made such a difference.
Excellent customer service and a real credit to DFS. I couldn’t have asked for a better experience and would definitely recommend DFS to others.

Réponse de DFS Furniture - Wednesbury
We had a great experience shopping for our new sofas at DFS. Anand approached us in a very friendly and welcoming way and greeted us. He understood what we were looking for and what could fit nicely in the space that we had. He went through the options with great patience and explained everything very well.

Réponse de DFS Furniture - Wednesbury

Réponse de DFS Furniture - Wednesbury
Our sales advisor at DFS Wednesbury was Jet.
Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable.
What stood out the most to my husband and me was that he wasn't pushy at all and never made us feel pressured into making a sale. He gave us information and advice we needed while allowing us the time and space to make our own decision. Excellent customer service - thank you, Jet!

Réponse de DFS Furniture - Wednesbury
very helpful and patient. Took the time to explain everything clearly and carefully.

Réponse de DFS Furniture - Wednesbury
Walked in and greeted by staff but not followed around or given the hard sell. Assistance was provided on request-which I liked! Jon was an absolute gentleman, didn't rush me to make any decisions, provided an abundance of information that I needed and made sure I was happy with everything before going through with an order.

Réponse de DFS Furniture - Wednesbury
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.