We had a fantastic experience with DFS, thanks to our advisor Emma. She was absolutely fantastic and a massive help throughout the whole process. Emma clearly explained everything, patiently answere... Voir plus
Établissement
Changer d'établissementAxletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Voir plus
L'entreprise a répondu
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... Voir plus
L'entreprise a répondu
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Royaume-Uni
- 0333 999 9525
4,9
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Excellent customer service was…
Excellent customer service was received. I was satisfied with the overall service. I would happily recommend this sofa to anyone looking for a stylish and comfortable piece of furniture.
1 août 2026
Réponse de DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Wednesbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady who help me was very polite…
The lady who help me was very polite and very knowledgeable. Took her time and answered all my questions.
31 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Habib approached us as soon as we came…
Habib approached us as soon as we came into store, we already knew what we were coming in for and so we were able to sit down and place our order with him directly. He was incredibly helpful and provided us with all the information we needed!
25 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service and great people
Great service, friendly staff with full experience and knowledge, thay helped us and explained very nicely. Specially thankful to Mr Anand .
27 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service clear and precise…
Great service clear and precise information
Jon gave excellent service explained everything very clear and accurate
27 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello Stephen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Friendly staff
Friendly staff, not pushy left you to browse . Very helpful when needed. Wouldn’t go anywhere else as had sofa from here previously and very good quality.
18 juillet 2026
Réponse de DFS Furniture - Wednesbury
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
No mesding
No mesding, informed staff no hard sale and time to discuss all aspects, very supportive and knowledgable staff. Thank you
25 juillet 2026
Réponse de DFS Furniture - Wednesbury
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Wednesbury
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Found our dream sofa thanks to the team at the Wednesbury store
We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no pushy salesman at all just let us browse at our leisure and helped us when we needed it. We came across the Lorenzo sofa, it was exactly what we were looking for. The friendly sales team provided an excellent service, giving us in depth information about the sofa and the after care options we could chose from. We are very happy with our choice and cannot wait for DFS to deliver our new soda. Would highly recommend this store if you’re after a new sofa.
24 juillet 2026
Réponse de DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Fantastic service delivered by Jet
24 juillet 2026
Réponse de DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nicola gave us all the information we…
Nicola gave us all the information we required in a friendly manner .
Gave us all the time we required to make the purchase
24 juillet 2026
Réponse de DFS Furniture - Wednesbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Salesperson very helpful knowledgeable…
Salesperson very helpful knowledgeable and no pressure for a sale
16 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very knowledgeable salesperson
Very knowledgeable salesperson, explained everything so well. Service was great, nice and easy.
23 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience and sofa quality and…
Amazing experience and sofa quality and design are really good. Same goes for staff for customer service and experience at the outlet.
22 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We had a very nice experience at the…
We had a very nice experience at the Wednesbury store. The service and patience was top notch and We were served with nice hot chocolate and coffee.
Thank you to John
21 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Anand was so helpful he made feel home…
Anand was so helpful he made feel home so comfortable he made me feel
14 juillet 2026
Réponse de DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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