Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
L'entreprise a répondu
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Lisez les avis des autres
The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you
L'entreprise a répondu
We had such a wonderful experience, Andy was super knowledgable and helped us get the sofa we wanted by tailoring the sofa to our specific requirements. Really helpful and explained everything clearly... Voir plus
L'entreprise a répondu
Good customer service. Andrew remembered us from our last visit and did all he could to ensure that we had the choice of options we required
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Stirling Road, Unit 1A, YO30 4XZ, York, Royaume-Uni
- 0333 999 9849
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de DFS Furniture - York
Hello Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Listened to our requirements abd then…
Listened to our requirements abd then showed us all tge options. Was very helpful explaining the information to my partner with light loss
20 juillet 2026
Réponse de DFS Furniture - York
Hello Jenny,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Stephanie was excellent
18 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Was very satisfied with the service we…
Was very satisfied with the service we got. Able to look round at our leisure
No hasel from anyone. The staff were helpful and very friendly
19 juillet 2026
Avis spontané
Réponse de DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
We can recommend DFS
The staff were very helpful and explained everything that we wanted to know.
19 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Happy with the service
Your staff member was very friendly and could answer all my questions
19 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - York
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Fenella was very helpful. She explained all the products and services thoroughly. She also made us feel at ease. it was a pleasant experience and would recommend dfs friends and family. And would definately use again.
18 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff help.
18 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - York
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - York
Hello Jinto,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Experience
Great customer services here. I was served by Finella. She was fantastic and really supported me with chosing the perfect sofa. She was very informative and knowledgeable and explain things clearly and thoroughly to help me make a decision without being too pushy. 10/10 Thank you.
9 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, product knowledge excellent.
Nothing was too much of a problem
13 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Amazing service!
6 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Rose who served us very knowledgeable…
Rose who served us very knowledgeable about the corner unit we were interested in,
She made us aware of the things available to add,
And we did she explained some of the things we might want to add , at know time did we feel pressure to spend more
12 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Assistant knew everything we needed to…
Assistant knew everything we needed to know about the sofa we purchased
11 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent experience
Excellent customer service as always. Friendly and knowledgable staff. I have bought from here many times and never disappointed.
27 juin 2026
Réponse de DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Barney was very helpful and friendly
Barney was very helpful and friendly . Wasn't pushy and gave us space when needed to decide what we wanted. Very knowledgeable also on thw different products available
10 juillet 2026
Réponse de DFS Furniture - York
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Customer service was really good
Customer service was really good. Not too pushy understood what we wanted. Spoke to manager who rang another store, which had our furniture in for visual purposes. Didn’t rush us and gave us space. To look around the shown room. She was really nice.
8 juillet 2026
Réponse de DFS Furniture - York
Hello Michelle,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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