DialAFlight Avis 15 329

We're home now, from the BEST holiday ever!! Can't thank Freddie Mortimer enough, he absolutely nailed it for us! Everything we could have asked for, the planning was perfect from the hotels, to the transfers, to the flights. Seamless! Honestly, we're all over the moon with the holiday he created for us. Will be in touch before you know it to plan the next one!

Highly recommended. Freddie knows his stuff. Thanks again!

The service provided by DialAFlight was first class from the initial enquiry through to flight check-in. My enquiry was handled promptly and efficiently, and available travel options were provided impartially. Louie Cranshaw and other members of staff were available to help with queries about the immigration formalities and the dealings with the airline. I have no reservations about recommending DialAFlight to any potential travellers.

Highly recommend DialAFlight. They were terrific at sorting my trip to Japan, they helped every step of the way. Brilliant service.

Damian was on the ball located flights which match my travel plans made positive suggestions to make the journey smoother. Have used Dial s Flight over a number of years can’t fault their service.

Great experience using DialaFlight yet again. Dennis and the team make booking easy and ensure best deals are sought for their customers. I always feel supported by the team and appreciate the phone call to check in with me just before the trip.

We have been booking our holidays through Billy Gardner at DialAFlight for the past 3+ years. He never lets us down and has been able to put together some great long haul flight and hotel packages for us. These have included trips to Thailand via Dubai, where he was able to secure some excellent prices for us in excellent 5* hotels. Our most recent trip was to Lobigilli in the Maldives in December 2025 - possibly our best holiday ever. The speed with which he comes back to us with itineraries - often the same day - is amazing. He is totally reliable, knowledgable and helpful - as are his colleagues. He has worked tirelessly to secure a refund for all our flights and accommodation for a recent trip to Dubai and Sri Lanka which sadly had to be cancelled due to the war.

Last year, DialAFlight's out-of-hours team contacted us directly when they learnt that our BA flight from LHR had been cancelled at the last minute. At 0100 they re-arranged flights for us the following day with another airline.
I cannot think of any other travel company that we have used which would have offered this high level of customer care. DialAFlight is very impressive - even down to how quickly calls are picked up.

We always return to Billy when we are booking our long-haul trips and cannot recommend him highly enough.

I travelled alone from Valencia via London to Bangkok from 15/3/26 to 16/3/26 staying in a hotel in Spain and overnight in London
DialAFlight Kylie Budinger was unbelievably good
She arranged this complex trip including hotels flights and assistance all the way during the US Iran war rerouting away from Middle East via London and direct to Bangkok with Thai Airways
Everything worked perfectly
Hotels assistance flights all excellent
Absolute minimum of hassle for me and a very enjoyable trip under difficult circumstances
Kylie is the best service rep I have met in the uk
A credit to her profession and company
Gordon Campbell

Roger at DialAFlight has looked after us now for several years. He has organised flights and transport to parts of Africa and Europe - most recently to Denmark. Argentina is being organised currently. He always finds the best deal with varying options. I don’t think I will ever organise another flight! Why would I when I have DialAFlight and Roger!!

I contacted Dial a Flight on 28-2-26 . I was due to to to Australia to see my daughter for my 70th. The situation in the Middle East had just started . I was flying Emirates.
I spoke to Colin Barlow, who was just amazing he made a difficult, stressful situation manageable. He secured a flight with Air Malaysia, making sure I would not loose money from Emirates. He worked so hard and was in contact right up to getting Boarding passes. Air Malaysia were excellent and he emailed before I came back, reassuring me the flight back was ok. I cannot thank him enough for his kindness and hard work.I have told all my friends about Dial a Flight. Thankyou

Incredibly knowledgeable and friendly. Booked hotels, transfers and flights as we wanted. Answered our questions. Great value especially compared to big name travel companies. We had a wonderful trip to Thailand and so grateful to Peter and Harvey who put together a great itinerary.

Straight-talking and helpful staff who were good at meeting my needs, which involved coordinating flights from London and Berlin to Manila via Istanbul. Perhaps not the most complex task, but I felt comfortable and confident putting the task of folk who helped to organise a memorable trip to Australia in 2019.

I was so nervous to do a long-haul holiday, all the things to organise, all the things that could go wrong - a friend suggested DialAFlight, I got in touch with Nicky Degun and she literally took all the stress away. The team helped me choose beautiful hotels, a stress free journey to them with planes and awaiting transfer cars plus passenger assistance all the way. NEVER have I had such a relaxing holiday. Thank you

From start to finish Lee Coughtrey was exceptional in the way he dealt with my booking. Everything I asked for was put in place ,he was always available to talk to on the phone and made the whole booking experience very easy. I will certainly use DialAFlight again.

Louise from Dialaflight organised a fantastic trip to Singapore and Thailand for me and my family. Louise provided fantastic tailored advice based on our needs as a family and was extremely helpful and flexible throughout. I felt very reassured booking with Dial a flight and would strongly recommend Louise and the company.

Great from start to finish

App really user friendly

BA cancelled our flight fairly near to our travel date - Robert McLean sorted out the additional night stay in our hotel 😃

Would not hesitate to use again

Many Thanks
Jacquie and Pete Kraushaar

The whole booking experience was quick and efficient. Helping to find the right destination (both with regards to country and resort) took personal preferences and budget into account.

My travel agent Dexter at DialaFlight was very helpful when there was a problem with the hotel booking. They organised a refund immediately and also helped with online check-in.

Having this team behind me as a solo traveller meant I had a relaxing holiday at one of the most beautiful and unspoilt Caribbean islands I have ever been to.

Very professional and helpful service. Adam identified an excellent package and took care of all the admin. Thank you!

I recently travelled to New York and it was hassle-free! Peter scheduled my flights to reduce the effects of jet-lag and it worked really well. It was so good to have someone experienced to help with the booking as I fly so rarely. Will definitely use this company again. Communication was excellent, with regular updates.

Guy Foskin is a superstar, he recommended and booked us 2 Hotels ( 1st) in Hawaiii which was fabulous, central to shops / entertainment and yards away from the Beach, the (2nd) Hotel was very convenient for the Airport and had the bonus of a free shuttle service to and from the Airport. Guy booked our seats checked checked everything was ok before departure. His Customer Service Skills are excellent and he is an Asset to your Company. We would highly recommend him and Dial a Flight to anyone travelling in the future .

Returned recently from an extended trip organised by my go to travel advisor of many years Roray at Dialaflight concierge. We were caught up in the Middle East situation and concerned by the many stories from people at the hotel who were unable to get return flights back to the UK or were offered 25 hour flights to get back after being forced to extend stays at hotels at their own cost.Fortunately we had Roray from Dialaflight in our corner who calmly and professionally managed our return flights with an alternative carrier at no extra cost, no extra time at the hotel and the same flight time as the original flight.Roray demonstrated the benefits of dealing with a reputable and experienced company where you really feel in safe hands, I can’t think of any situation where I would use anyone else