DialAFlight Avis 15 329

UPDATE review - following on from our planned holiday to the Middle East.. Our refund has been received for the package holiday "Thank You" understand its been a hard time for travel industry, so much appreciate the detailed communication from Karen and support Guy played. Kind regards

We used Dial a flight to book Flights to Australia via Singapore with a stop over. We also wanted internal flights and Car hire - a group of 5 of us but 3 were flying back on different dates so all a bit complicated for us to sort out ourselves but luckily Colin Barlow at Dial a Flight was on hand. He was really great and we had no issues with anything -all went smoothly. He gave us some great advice and would definately recommend and use him again.

Ash has a great personal and professional attitude, always positive, knowledgeable and helpful. From arranging our three months, around the world trip, coordinating a cruise, as well as multiple flights, all with meet and greet transfers to and from hotels and airports. The hotels were all excellent, and the rooms were wonderful, with fantastic views. He was always quickly available when issues arose, especially rearranging flights from Mumbai back to Heathrow, as the war scuppered our original plans! Exceptional customer service, with a great attitude, I couldn't ask for more! Thanks Ash and team.
Nigel and Miranda

I want to share how fantastic and friendly Dial a Flight have been to deal with. After many years of using Trailfinders, we started to notice that their customer service wasn’t quite what it used to be, prices were going up, and it became impossible to ever speak with the same person twice. Based on a recommendation, we decided to try Dial a Flight, and we honestly haven’t looked back since.

The value for money is brilliant, their customer service is second to none, and what really makes a difference for me is that I always get to speak to the same two people. It adds such a personal touch that you don’t often find these days. Recently, when my friend fell ill and was stuck abroad, Roray and Tye were incredibly supportive and kept in constant contact, which made all the difference during a stressful time.

I can wholeheartedly recommend this company. If you’re looking for a travel service that genuinely cares and goes the extra mile, Dial a Flight is the way to go!

We are relatively new customers of DialaFlight and wish we have known them earlier!
Long haul flight cost have been very competitive so much so we will now always check with them first.
Recent travel chaos with the Middle East war meant changes to travel plans were inevitable, but this team made it so much more tolerable- their patience, good alternative ideas and superb customer service were noted.
PS Cody and team esp Leo- thank you again.

I would definitely recommend dialAflight. Saf was very professional, kind and patient. He found me a great deal and made everything easy to understand. I will use them again.

I have been a repeat customer with Dial a Flight for a number of years now. Their customer service is outstanding, and a special commendation to our travel agent Sean Furnival! He has been incredibly diligent and professional over the years. Going above and beyond in moments that were hard for our family in situations such as having to arrange travel ‘home’ for us to take care of a dying family member. His compassion and professionalism made a very difficult moment a little easier.

The very fact that knowing Dial a Flight were at the end of a phone to answer any questions, and also give there support

Finding accommodation suitable for requirements.

Always friendly, professional and very helpful - we have used Dial-a-Flight since 1992 and always had first class service.

Everything went smoothly. I think they should review their no refund policy.

Thomas Smith at DialAFlight has been organising trips for us to Australia for some years. All the arrangements he has made have been flawless. The most recent involved a week travelling in Malaysia on the way to Adelaide. In addition to travel, Thomas’ recommendations for provincial Malaysian hotels were well informed and excellent.

I have used dial a flight a few times now, they are very helpful, caring and listen to our needs. Our recent trip to Japan was amazing, well organised and the information pack guided us step
By step, through the streets of Japan, the metro, bullet train was all organised with tickets, time tables etc etc… I would without doubt recommend the service they offer. Thank you DialaFlight

I had experienced first class service from Aidan Pinder and the rest of the team I could not find any fault with the service I received from all the staff they were prompt in answering the calls and messages were relayed promptly. I will most certainly always use them for all my future flights etc, I got some really good hotel recommendations which is something I never had. All I can say is well done everyone you are all brilliant and I appreciate everything they done to make my holiday a great memory

Tom organised an amazing trip to Costa Rica for us. He listened to what we wanted, found us a really good deal and explained in detail what would happen. He also called us before the trip to check whether we had any questions. Highly reccomend.

We have booked our honeymoon for February/March 2027 through Ian Newton at DialAFlight. Ian has made the booking process an absolute pleasure. Ian has also made the process easy to understand and has been understanding and accommodating of our needs.
Thank you Ian!

Amazing holiday booked by Darryll as always. Great service, quick connections and good flight times.

Charlotte is simply AMAZING. I have booked several trips with dial a flight, ranging from full on holidays, to just flughts or just hotels. Charlotte always makes sure all is in order, very promptly comes back on queries, pro-actively checks in on anything she spots, keeps in touch regularly, and justctakes the worry off you. Even if the cost is slightly more than an online deal, I HIGHLY recommend Charlotte and Dial a Flight. It is sooooo worth it.

I wanted to book a holiday for Egypt and contacted many agents. Finally I contact an intelligent lady called Rebecca Wilkies in Dial a Flight in February 2026, and she could put together a plan no one else could. Due to a technical issue with our passport, we couldn’t fly but I certainly suggest this company, especially Rebecca.
I look forward to book with this company in the future.

I have used DialAFlight for many years to organise our sometimes complex flight requirements. Connie Lau has been our contact and has always provided helpful advice. This has been particularly useful on our latest trip to China, when our return flight via Dubai became a concern owing to the current situation in the Middle East. Knowing that Connie was available to advise and support us if problems arose, was very reassuring. She kept in touch through the 6 weeks we were away, updating us on the situation with our airline.