Dicks By Mail Avis 

528
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... Voir plus

Noté 5 sur 5 étoiles

I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... Voir plus

Noté 1 sur 5 étoiles

Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges. EDIT: Class Action lawsuit being initiated after reading... Voir plus

À propos de l'entreprise

  1. Magasin de t-shirts
  2. aussi dans
  3. Magasin de bonbons

Informations provenant de diverses sources externes

Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(528)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

After my initial purchase was lost their customer service contacted me to provide a replacement and refunded my purchase amount for the inconvenience. They do have great customer service!

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Good Customer Service

I placed an order yesterday and realized when I checked out it didn’t ask me for the recipients name and address. I sent an email to them and they quickly got it changed on the order. Now I wait to hear from the recipient 😈😆.

24 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

My delivery kept getting returned

My delivery kept getting returned. Thanks postal system. Company went beyond and above to help me get it sent out. We tried one more time to the business (because hello funny someone gets this at work) to just sending to her home. They handled all the background work so easy transition. Have used them before for laughs and with their stellar customer service will totally use them again!

16 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible communication, 3 weeks late 2-3 day shipping & never received a refund

Terrible communication & never got a dime back! I paid for 2-3 day shipping, the product arrived almost 3 weeks later and I did not receive a refund or a response back as far as the shipping issue. The response that I received back was a generic "your package is on it's way," I highly doubt it was an actual person that could comprehend the issue responding back. Although the person I sent it to had a good laugh at the EXTREMELY LATE birthday gag gift, i'm really disappointed in the lack of customer service, communication and not refunding my money when I clearly stated to just forget the gift and refund me the money bc of the lack of communication issue and shipping time. Really frustrating experience

16 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

NEVER RECEIVED MY ORDER

NEVER RECEIVED MY ORDER! I placed an order for my daughter's birthday. Paid EXTRA for 2 day shipping and here it is 2 WEEKS later and she still HAS NOT received her d!cks. All the contact numbers that were given at the time of the order are " no longer in service" VERY DISAPPOINTED! I thought this would have been a great gift. Guess I was wrong... to say the least.

29 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Fun product, awesome service!

This is a great way to tell my upper management that I’m tired of helping new managers learn their job(been through 3 in 9 months). I had an issue with shipment as I didn’t have a piece of the address, they fixed it and resent it the next day. Quick response, and a really funny product.

6 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

My gamer wife got her gummies, crayons, and coloring books perfect but unfortunately got the bigd chocolate melted but they quickly offered replacements and offered to switch to avoid melted just in case. They were super quick with responses. Thank you. Will buy again

2 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

They canceled my order

I ordered from here on Feb 9th, paid extra to have it in 2-4 days. A week goes by and i reached out. They said they ran out, and it would ship 2 in 2 days. Another week later they canceled my order. Wth

9 février 2023
Avis spontané
Logo de Dicks By Mail

Réponse de Dicks By Mail

Hi Melina,

Sorry about the trouble with your order. We had a chaotic February/Valentine's Day and ran out of a few products. We did need to refund and cancel a few of those orders last minute.

If you want to give us another try, send us an email and we'll see if we can re-ship your order! Thanks

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