Arrived with in a couple of days of ordering, well packaged, good job as the outer box was quite damaged, hopefully everything works ok. Won’t know as bought for my sons birthday in a couple of weeks... Voir plus
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Fantastic service all round From ease of navigating the website to next day free uk delivery. Would recommend to anyone looking to buy audio equipment. Well done to all the team
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Fantastic product at a fantastic price. The quickest delivery Ive ever had. Ordered products around lunch time and had them delivered just after breakfast the following day. Will definitely place a... Voir plus
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I initially contacted Digitalis customer services, for advice on the upgrades to the Pro-Ject E1.2 turntable and what active speakers would make a good match, as an entry level system. They we... Voir plus
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À propos de l'entreprise
À propos de Digitalis Direct
Écrit par l'entreprise
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Coordonnées de contact
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Royaume-Uni
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Excellent
602 avis
Demande des avis aux clients
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Thoroughly impressed
First time buying from Digitalis and I am thoroughly impressed. Speedy delivery from a decent courier. And excellent customer service when the item was incomplete through no fault of their own. Would not hesitate to recommend.
15 juin 2026
Réponse de Digitalis Direct
Thank you for your review Kevin! When customer contacts us with an issue we make it our priority to get it amended as soon as possible. Sorry for the inconvenience and thank you for your patience!
Communication excellent
Communication excellent
Delivery very fast
Price very competitive
Would recommend
16 juin 2026
Réponse de Digitalis Direct
Thank you for your review Sandy!
Replacement stylus
The stylus on our turntable unfortunately broke, so I emailed Digitalis Direct and asked if they sold replacements and they did, thankfully! Ordered one and received it a couple of days later, super easy to fit on to the arm and now the turntable works like a dream once more, happy customer - thanks so much!
15 juin 2026
Réponse de Digitalis Direct
Thank you for your review Samantha! We're glad you were able to find what you were looking for and that your turntable is back working!
Réponse de Digitalis Direct
Thank you for your review Warren!
Réponse de Digitalis Direct
Thank you for your review Emma!
Great service
Great service , delivered well packaged and arrived the next day . Not used the system as yet , but so far I’m impressed , thank you
25 mai 2026
Réponse de Digitalis Direct
Thank you for your review Janyne!
Impressed
Recieved my pro ject e1 within 24 hours of ordering,packed really well, easy to set up , sound quality impressive, and well made , definitely recommend, well done guys
19 mai 2026
Réponse de Digitalis Direct
Thank you for your review Wayne!
overall is by far the quickest delivery…
overall is by far the quickest delivery and quality that I have ever used for audio equipment would definitely recommend to anyone who is looking for excellence in this department
9 mai 2026
Réponse de Digitalis Direct
Thank you for your review Ricky! We offer a next working day delivery service as standard so you can get to enjoying your order as soon as possible!
Excellent Customer Service
I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are great. Even when I had an issue with the turntable the customer service I received was excellent. Peter goes above and beyond and personally called me, talked me through troubleshooting and got me a replacement turntable all with no hassle or fuss... A class service and would definitely recommend them to friends and use them again in the future.
9 avril 2026
Avis spontané
Réponse de Digitalis Direct
Thank you for your review Louise! We're glad we were able to sort your issue quickly and fuss free. We always assist our customer when they experience a problem and will make it our upmost priority get it resolved. We hope you enjoy your turntable and speakers!
From ordering to delivery very…
From ordering to delivery very efficient, the product was a birthday present for my daughter, so I don't know what it sounds like as she doesn't live at home.
17 avril 2026
Réponse de Digitalis Direct
Thank you for your review Ian! We hope your daughter enjoys her birthday present!
Very pleased
Prompt delivery. This was a gift and the recipient was delighted with it. Thank you!
15 avril 2026
Réponse de Digitalis Direct
Thank you for your review! We're glad they enjoyed their gift!
Réponse de Digitalis Direct
Thank you for your review Gabriel!
when the company messed up on the…
when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice about it
it was worth the wait though my speakers are gorgeous
16 avril 2026
Réponse de Digitalis Direct
Thank you for your review Philip! We apologise for the issue with your order but glad you are happy with your new speakers!
Absolutely fantastic service from…
Absolutely fantastic service from ordering to delivering
Delivered within 48 from ordering and arrived when they said it would.
Highly recommend well impressed just how quick it actually came
27 avril 2026
Réponse de Digitalis Direct
Thank you for your review Gail! We offer a next day delivery service, either Royal Mail or DPD, on all orders purchased before 4pm Mon-Fri and before 11:30 on Saturday. We're glad that you are impressed with our service!
Réponse de Digitalis Direct
Thank you for your review Kevin!
Speakers had a fault but they were…
Speakers had a fault but they were replaced immediately. Fast refund and delivery
9 avril 2026
Réponse de Digitalis Direct
Thank you for your review Rod! We're sorry you experienced an issue with your speakers but glad we were able to amend quickly.
Sound quality improved after using the…
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable.
Arrived quickly so well pleased. Good service all round.
8 avril 2026
Réponse de Digitalis Direct
Thank you for your review Stephen! We're glad you're happy with our service!
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