Arrived with in a couple of days of ordering, well packaged, good job as the outer box was quite damaged, hopefully everything works ok. Won’t know as bought for my sons birthday in a couple of weeks... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic service all round From ease of navigating the website to next day free uk delivery. Would recommend to anyone looking to buy audio equipment. Well done to all the team
L'entreprise a répondu
Fantastic product at a fantastic price. The quickest delivery Ive ever had. Ordered products around lunch time and had them delivered just after breakfast the following day. Will definitely place a... Voir plus
L'entreprise a répondu
I initially contacted Digitalis customer services, for advice on the upgrades to the Pro-Ject E1.2 turntable and what active speakers would make a good match, as an entry level system. They we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Digitalis Direct
Écrit par l'entreprise
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Coordonnées de contact
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Royaume-Uni
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Excellent
602 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I loved the vinyl acrylic platter
I loved the vinyl platter, arrived very quickly and looks amazing on my turntable. Brilliant despatch to delivery time! Recommend.
4 avril 2026
Réponse de Digitalis Direct
Thank you for your review! We're glad that your Acryl-IT looks amazing and that you enjoyed our service!
Réponse de Digitalis Direct
Thank you for your review Julie!
Great price excellent next day delivery
17 avril 2026
Réponse de Digitalis Direct
Thank you for your review Barry!
Réponse de Digitalis Direct
Thank you for your review Piotr!
Excellent Service
Excellent, no nonsense service. Good technical advice on personal requirements. Easy to order and complete transaction online. Fast dispatch and next day delivery. Great service.
15 avril 2026
Réponse de Digitalis Direct
Thank you for your review Mark!
Swift delivery
Swift delivery, excellent packaging, great price and very happy with product.
13 avril 2026
Réponse de Digitalis Direct
Thank you for your review Steve!
Great customer service
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think the way they deal with a problem shows them in an even better light. I would definitely recommend Digitalis Direct.
2 avril 2026
Avis spontané
Réponse de Digitalis Direct
Thank you for your review Barney! We are sorry you encountered an issue with your order, however, we are glad we were able to resolve it whilst keeping you well informed. We hope you enjoy your new record player!
Great personal service
Great personal service. Email responded to very quickly and order dispatched for next day delivery.
Highly recommended!
26 mars 2026
Réponse de Digitalis Direct
Thank you for your review John!
Everything was really smooth from…
Everything was really smooth from finding my Record player to ordering and next day delivery spot on time. I love my record player, sound is fantastic and it looks great
7 avril 2026
Réponse de Digitalis Direct
Thank you for your review Gary! We hope you continue to love your record player for years to come!
Réponse de Digitalis Direct
Thank you for your review Cary!
Absolutely fantastic customer service
Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.
7 avril 2026
Avis spontané
Réponse de Digitalis Direct
Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!
Quality speaker cables at a good price
Terminated QED speaker cables available from stock in standard lengths at a good price.
DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.
1 avril 2026
Réponse de Digitalis Direct
Thank you for your review Anthony!
Our QED cables are terminated in-house by our QED authorised specialists, so we are able to make both standard, advertised lengths and more customer specific bespoke lengths.
We apologise for the delay with DPD but we are glad you are happy with your order!
From order to delivery was so fast and…
From order to delivery was so fast and kept well informed.
1 avril 2026
Réponse de Digitalis Direct
Thank you for your review Kevin!
Réponse de Digitalis Direct
Thank you for your review Christopher!
Great service from this company
I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.
28 mars 2026
Réponse de Digitalis Direct
Thank you for your review Rob! I remember our email conversation very well and you were a pleasure to deal with, we always enjoy when a customer has a sense of humour!
Thank you for your kind words and recommendation, we are glad that you're happy with your order and hope to serve you again soon!
Great service and very helpful on the…
Great service and very helpful on the telephone. Had to return one item and purchase another which was done without a fuss.
24 mars 2026
Réponse de Digitalis Direct
Thank you for your review Martin!
Arrived on time my first entry into…
Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.
18 mars 2026
Réponse de Digitalis Direct
Thank you for your review Keith! This is our main goal, to supply an easy yet impressive solution for people getting into the vinyl world for the first time! We hope you enjoy your new hobby and don't forget, record store day is only weeks away!
Delivered on time and a quality product
Delivered on time
Packaged well
Product exactly as described
Great sound quality
17 mars 2026
Réponse de Digitalis Direct
Thank you for your review Simon!
Réponse de Digitalis Direct
Thank you for your review Nathan!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.