Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Ordered next day delivery on a Friday got it Wednesday. No spacers in kit gave me problems too.
L'entreprise a répondu
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Voir plus
L'entreprise a répondu
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Coordonnées de contact
Unit 10C, DL15 8RA, Crook, Royaume-Uni
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,7
Excellent
514 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good efficient service
Always very efficient, keep you informed of progress and deliver as promised
4 août 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
DIRECT DRAINAGE PUMP.
Great value cheapest on net. Extremely well packaged and arrived on time. User friendly site.
31 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
EL Series Blower auto-stopper
I ordered the part (Auto-stopper for EL series blower) and it arrived the next working day, which was great. Unfortunately I had ordered the wrong switch, it seems that there are more than one type of switch for this blower, fortunately I managed to use the micro switch from this assembly and so didn't have to send it back.
Generally I find Direct Drainage very good for parts for the EL Series Blowers.
28 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
A pump got damaged in transit
A pump got damaged in transit . Picked up next day and new one delivered the day after. No qualms. All sorted out without fuss. Fantastic customer service. Kept informed every step of the way.
29 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Polite helpful staff,great comunication
28 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Seem so quick and organised
28 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Excellent people and service
The ladies that i spoke to, on the chat, email and telephone were extremely professional, knowledgeable, polite, helpful and a credit to the company.
Thank you John
4 juillet 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
green control panel kiosk
Ordered a green control panel kiosk, good quality and delivered quick
27 juin 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Easy to order online.
Easy to order online.
I made a mistake and ordered the wrong parts package, phoned them up & spoke to Libby. Extremely
helpful. She explained all I needed to do was to put in the correct part order online and pay for it. Send back the wrong parts package and a like for like swap was done and refund for the replacement sent on receipt of the wrong part.
Thank you Libby
2 juin 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Based on what i said above 10/10 10
Pleasant people on the phone,affìeict deverily,will keep using them.
Great for my work.
30 mai 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Delighted
Lovely clear website containing all the information I required.
Decent price - but a pity the air pump was made in China.
Very quick postage and well packed.
27 mai 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Excellent supplier and quality products
30 avril 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Great service
I ordered a pump for our treatment plant. Unfortunately they were awaiting delivery from the manufacturer. They kindly offered an alternative knowing we needed it quickly and chased the manufacturer also. The pump arrived two days later and it was the original pump we ordered. Prompt service and reasonable prices.
28 avril 2025
Réponse de Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
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