Neighbors Bank Avis 

Melissa and Craig. As a former MLO in the industry, I can say with confidence they truly go above and beyond. Very happy eith them.

Garret E. and Jill B. were extremely helpful in my home buying process. As a result of their hard work and persistence, I was able to purchase a house at 19 with my fianc If you want someone in your corner that will fight to get you a loan that works for you, I highly recommend these two.

Let Me start by saying OMG!! I AM SO GRATEFUL!! I truly believe God put Neighbors Bank in my path, but more than that, I believe He specifically put Melissa and Charles in my path to be my loan officers. From the very first conversation, Melissa made me feel completely heard, understood, and cared for. She listened to every detail of what I was looking for, took the time to explain things to me, answered every question I had. They never made me feel like I was bothering them, no matter how many questions I had or how many times I called. When I got under contract and found the home I truly wanted, the process became much more difficult than I ever imagined. There were so many questions, concerns, unexpected issues, and things that had to be worked through with this property. And through ALL of it, Melissa and Charles stood beside me. I worked closely with both of them throughout the entire month, and they were there every step of the way. They didn’t just help me get a loan—they helped me get through one of the most stressful and important processes of my life. I am truly, deeply grateful for all the hard work and detail they put into me and this process. I honestly don’t know what I would have done without them. Melissa and Charles, thank you for believing in me, fighting through the hard parts with me, answering the endless questions, and million and one calls. I will never forget the way you helped me get to the moment of becoming a homeowner. ❤️🏡🙏🏽

Be able to call and ask question about ever step

I came across Neighbors Bank via Internet. I usually skeptical about trying the "pop up in you feed" banks. This one time, I decide to step out in Faith. I somehow got aligned with Ms. Tasha Williams.
Tasha is dream! Her professionalism is unmatched. I told her what I wanted and would like to happen, respectfully, and she made it happen. She made it happen! 😊
Tasha is still one of those representatives that treats you like a "customer/client." She knows what she's doing and goes hard for her customers. Her love for God, humanity and what she does, explains why she's Great!
Times are a bit tuff for everyone. It's a breath of fresh air to be aligned with someone, a team, that works too accommodate you/us the consumers. I'm so grateful.

From the very beginning of the process Joey Mirth was very pleasant and great to work with. He was very informative and kept me up to date throughout my entire home buying process. He is honest and very reliable. I would highly recommend him to anyone.

My loan officer is what made this great experience. She walked us through everything every question I had
Any doubt I had any confusion I had Christina Jordan did a great job. I applied for the loan on 16 July and I closed on my house last Friday, which I think was the 22nd so it took us less than a month. If you could pick your loan officer I highly recommend her. One plus is everything was done online. Back in the day you had to go to a bank and sit down and then bring your documents. The only time I met with anyone was at my closing.
I read some reviews about bad communication. Not her. As soon as I sent an email. She responded to me. Even on a Sunday!!

We got the house of our dreams! Lots of space and most of all we can have the pet we never could renting. Neighbors bank is very kind, helpful and friendly, we felt they were there for us beginning to end in every way possible. It was a wonderful experience and we couldn't be more excited to own our home!

Neighbors bank drug out the loan process from February until July. They were always wanting something extra. Instead of giving us a list up front each week it was something more. Than they told us the under writer quit and we had to start all over. Than they informed us that we needed to come up with an additional 6000.00 dollars on top of the 13000.00 they already required for a down payment. We were being charged an inducement charge of 26.30 a day which no one ever informed us of. Bad Business please read the small print.

Amazing team, very helpful in guiding me though the process of buying my first home

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closing, they have been nothing but helpful and kind. Joshua answered all my questions and made sure I understood every step of the way and made the entire process flawless and dare I say, easy. I wish I could give this company and its staff more stars, I will be recommending them to anyone who may be searching for a mortgage company!

Melissa and Charles are absoluetly fantastic. True professionals to work with. The communication was spot on. Timeliness responses. Wonderful to speak with, and very knowledgeable.

Neighbors bank went above and beyond to get me into my first home! A huge shoutout to Aubrey Wilson and Christina Jordan for their incredible support and hard work!

In the beginning and all the way to the end. Jason Reddy was on it. Jason communicated with my realtor about my loan and help us with what suited my needs.
The website that Neighbors Bank has was easy for such a simpleton as I. Know, I'm not such a simpleton and have the knowledge that will help me throughout my ownership of a new home. All because of the gentleman named Jason Reddy and the wonderful Neighbors Bank.
Sincerely
Richard and Tammy Nelson

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc.

Never once was did I feel disappointed, stressed, or dissatisfied while working with Justice from Neighbors Bank. I could not have wished for an easier person to work with throughout my entire FHA home buying process. We literally went from preapproved to closed in 32 days on the dot. I would highly recommend Justice and her team to anyone with zero hesitation. Literally the best lender ever!

I'm Very Happy With Brayn Easterday,.. He really explains Very Detailed Information, ... I Could Always count on Him Getting Things Done , and Finding a solution to any Concerns,.. My Loan Officer Was Amazing I Truly Trusted Him .. They were very Fast, and Always Got Back To Me .. He Really Figured out All the Solutions.....im very pleased with Being able to own my own house ... negibors Bank Really Helped Me Every Step .. I do feel the loan coordinator Could of Done Better .. she wasn't good at explaining or communicating.. I didnt feel heard by Her .. but at the end The team did well .. but i find all the credit to Bryan For Sure .. He Did Vwry Well

I had a great experience with neighbors bank from the very beginning. Ashley M, Tyler G, and Tim V were terrific and there for us with any questions or concerns! I’d recommend them 100 times over!!

Mellissa J. And her team were absolutely fabulous made buying a house as a 21 year old very easy and her team was very patient with me!!!

I am a recent customer of Neighbors Bank. My loan officer was Christian Gentil.

Christian Gentil was the most unprofessional, incompetent loan officer I have ever dealt with. He disappeared for days during a critical closing period without arranging coverage or notifying clients. When I followed up after receiving no response, he clapped back at me unprofessionally, claiming he had been out for surgery. That is not an excuse — a professional arranges coverage for active files before going out.

When I raised documented, legitimate concerns in writing, his response was: 'Most of what you emailed is not the case.' In a single sentence he called me a liar, dismissed every concern I had raised, and completely discredited me as a client. It was one of the most dismissive and disrespectful responses I have ever received from a professional in any industry. He then attempted to move the conversation to a phone call — away from written documentation — a tactic designed to control the narrative and avoid accountability. I refused.

His fundamental misunderstanding of basic IRA tax withholding mechanics directly caused my closing to miss its June 1st date. He did not understand the difference between a gross distribution and a net deposit on a Traditional IRA. That is not advanced knowledge — it is fundamental to qualifying retirement income for a mortgage.

I was ultimately assigned to senior officers at Neighbors Bank who resolved the matter professionally. The bank president himself approved my loan. My loan officer should never have been the obstacle.

Christian Gentil has a public record of this behavior. He is not someone you want handling your most important financial transaction.

My 1st Buying Experience Was a Great One ! Bentley Made Me Feel @ Home Day 1 She is The Go To Person To Get Things Done ! I Highly recommend Neighbors to any one Looking to Buy A Home 👍🏾