Neighbors Bank Avis 

512
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Voir plus

Noté 5 sur 5 étoiles

My family and I recently purchased an out of state home and used Neighbors Bank as our lender. From start to finish the entire team was professional, knowledgeable, pleasant and very kind. Our purchas... Voir plus

Noté 5 sur 5 étoiles

I would highly recommend Neighbors Bank for your house loan, they are amazing at what they do. Our loan officers Kolby was fantastic! He's incredibly knowledgeable and always had an answer for every q... Voir plus

Noté 5 sur 5 étoiles

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Voir plus

À propos de l'entreprise

  1. Banque

Écrit par l'entreprise

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation. Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation. No question is too small. No goal is too big. We're here to walk through this with you. Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

512 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(512)

127 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jason was amazing from the start

Jason was amazing from the start! So helpful and easy to talk to, he and Alyssa made this stressful experience extremely easy and I would recommend them 1000 times over! Thank you guys so much!!!

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Experience with Tim and the Neighbors Bank Team!

Buying a home can be stressful, but Tim and the entire team at Neighbors Bank made the experience smooth and enjoyable from start to finish. From the very beginning, Tim was incredibly helpful, knowledgeable, and always available to answer my questions. He took the time to explain every step of the process and made sure I felt comfortable and informed throughout my home-buying journey.

The communication was outstanding, and the team kept everything moving efficiently. No matter what came up, they were quick to respond and always willing to help. I truly felt supported every step of the way.

Thanks to Tim and the amazing team at Neighbors Bank, I was able to close on my new home with confidence and peace of mind. I couldn't have asked for a better experience and would highly recommend them to anyone looking for a mortgage lender. Thank you for helping make my dream of homeownership a reality!

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Communication & Professionalism

As a realtor I rely on service partners with excellent communication for the benefit of my Clients. I recently had the pleasure of an excellent experience working with Melissa Janek and Charlie/Charles Kruse on a condominium transaction for my Buyer Client!
Their communication was excellent, keeping both my Client and I in the loop every step of the way! Culminating in a smooth closing and happy clients!!! I won’t hesitate to recommend them again on future transactions! Thank you Melissa and Charles!!!

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience with Neighbors Bank was…a most satisfying and rewarding outcome!

My experience with Neighbors Bank was honestly a very user friendly process, especially meeting with, and becoming initially acquainted with Mr. Jason Reddy, my loan officer. The bank really helped me understand and ultimately win over my objective in becoming a new home owner in short time, in conjunction with my ability to being rapid responsive, and proactive about what all was needed to move the process right along. I am absolutely and completely satisfied with my results! I also would like to convey to Neighbors Bank that after attempting this process on three other prior occassions, for whatever the reason, to no avail, this time around worked out very well! I do intend to recommend those that are in the hunt for a home, be it family, friend, associates, or just simply coming across by chance someone, to Mr. Jason Reddy and the Neighbors Bank family👍🏾! Thank you Neighbors Bank!!

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Jason Reddy and Charles Kruse

Jason Reddy and Charles Kruse were outstanding. Extremely responsive any time I had a question, very knowledgeable, and ensured I got the best deal possible. Highly recommend them and looking forward to being a return customer if we refinance!!

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

This was an awesome team to work with!

This was an awesome team to work with. My first time buying and the process was challenging at times but Miranda and her team kept me updated on documents needed to help keep the closing on time. She also would get me estimated quotes on homes in would come across. I've been working with her for several months up until closing. Love her team.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Went the extra mile to get us to closing

Melissa and Charles were wonderful to work with! They were extremely responsive, easy to work with and thorough. Toward the end things got a little dicey, but Melissa and Charles bent over backwards to get everything finalized and finished. I can’t recommend them enough!!!

29 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Can't get a hold of anyone

Can't get a hold of anyone. Had one phone call from "Dani" who is supposed to be my representative. She gave me a phone number that doesn't work and texts that she won't answer. I would NOT recommend this company to anyone.

16 mai 2026
Avis spontané
Logo de Neighbors Bank

Réponse de Neighbors Bank

We’re sorry to hear about your experience. We understand how frustrating it is when you’re unable to reach your representative or receive a response when you need assistance. This is not the level of service we aim to provide, and we’d appreciate the opportunity to help make things right.

Please reach out to us directly so we can review your situation and ensure your concerns are addressed.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Noté 5 sur 5 étoiles

Jennifer Brown is the best!!

Jennifer Brown helped me get a loan approved in every step. She made it super easy for me and got me the house I wanted and loved! Not only that but she went above and beyond to help me with other areas of life including issues I had at my job! She's the absolute best!!! If you need anything she is your go to person! Nicest person and super cool! Totally recommend using her if you use neighbors bank!

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great communication through the process

My team with neighbors bank made the home financing process very straightforward for me as a first time home buyer. They were in constant communication and transparent throughout. Not much else I could ask for from a mortgage lender.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing communication and walkthrough

I am an immigrant, and everything looks way harder and sometimes impossible for us. So, coming from Brazil, from a completely different market, a completely different banking system, all looked very complicated and out of reach. And then I found Neighbors Bank. I got a call from Nathan, and as a lot of calls I was getting for shopping around, I almost didn't pick up. But I decided to do. I was driving, I remember well. And then I started talking to him, and he patiently listening to all my explanation on my dreams, and he said "let's make it possible. Let's start with few things, one step at a time". And from that point on, we started our processes. My wife was in Brazil back then, and everything looked so easy to do. Sent some documentations, got a big pre-approval, and found the dream house for me and my family. We are now with the house bought and in the process of moving. Somethings concerned us through the process and a special Hats Off to Nathan, as he always answered my questions, always calming me down, even during a weekend, on a birthday party. I really liked the way the process was done by Neighbors Bank, but I really LOVED the way Nathan conducted all the way. I recommend Neighbors Bank and Nathan as a representative any day of the week.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

My First Home!

Neighbors bank was super helpful and friendly throughout the whole process. My loan officers were super helpful and answered all my questions accordingly and in a timely manner. I cannot thank them enough! Especially my loan officers Natile & Austin!

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

What made our experience go so well was…

What made our experience go so well was the amazing staff, from the underwriters,Justina, and most of all was Mr Jason Reddy,with his patience, knowledge,he continued to care and help us all the way (🏠) through. He's an extraordinary amazing person and we highly recommend Mr Reddy and Neighbors 🏦 Bank.

20 mai 2026
Avis spontané

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