Neighbors Bank Avis 

512
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Voir plus

Noté 5 sur 5 étoiles

My family and I recently purchased an out of state home and used Neighbors Bank as our lender. From start to finish the entire team was professional, knowledgeable, pleasant and very kind. Our purchas... Voir plus

Noté 5 sur 5 étoiles

I would highly recommend Neighbors Bank for your house loan, they are amazing at what they do. Our loan officers Kolby was fantastic! He's incredibly knowledgeable and always had an answer for every q... Voir plus

Noté 5 sur 5 étoiles

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Voir plus

À propos de l'entreprise

  1. Banque

Écrit par l'entreprise

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation. Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation. No question is too small. No goal is too big. We're here to walk through this with you. Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

512 avis

5 étoiles
4 étoiles
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1 étoile

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4,7

Tous les avis

(512)

127 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Melissa & Charles!

Melissa and Charles were great to work with and were very communicative and thorough throughout the process. They helped us get the perfect house for our little family!

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Neighbors Bank was easy to work with

Neighbors Bank was easy to work with. I wanted to see about a USDA mortgage and Neighbors Bank was the lender who came up. They answered all the questions I had and made the process as painless as possible. I would recommend Neighbors Bank to anyone.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a great team!

Buying a home can be stressful and overwhelming but thanks to our loaning officer, Joey Mirth, and our loaning coordinator, Kimberly Ford, our journey was quick, smooth and all around great! We had the best team. They were encouraging, they answered questions and explained things well, and they were always quick to respond. I highly recommend them to any first time home buyers. They really made our journey comfortable and amazing!

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

AMAZING EXPERIENCE

I enjoyed working with both Justin, my loan officer and Justina, my loan coordinator; they were both really patient and helpful. I asked a ton of questions; like would be expected of a first time home buyer and they were always so responsive. It was a truly beautiful experience thanks to both of them.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

This was my husband and I first time…

This was my husband and I first time buying a home and we couldn’t be more stratified with our process. I’m a Veteran who went with them because Veteran United Home Loan they didn’t meet my needs( no options within our budget and they ghosted us). I looked online and saw this company and said why not, talked with my husband and we applied. I will come back to them with future purchases because of the time and detail they gave us. My husband and I were able to get everything we wanted and needed with the loan officer Jason R and help with Alyssa D. We did have a offer fall through with no fault to us but the time, detail care and information they gave us to seek another house and reassure us was worth it. I love our realtor Kelly Dodd for showing us houses til we found the right one as well. To buy your first home is scary but with them I felt secured with them as we planned everything out. Every time I had a question they were quick to get back and walk me through the steps. With this company I will come back and recommend everyone I know to use them for future home purchases. Thank you again Kelly Dodd, Jason R, and Alyssa D for my husband and I first home purchase, making everything easy and transparent through this process.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The entire process was so streamlined…

The entire process was so streamlined and easy. Easiest closing I’ve ever had. The team is very transparent, helpful and responsive to every question. They communicated very well & often called me after business hours or on the weekend to answer questions or follow up. Highly recommend

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience

Horrible experience. I’m a first time home buyer and the process dragged on for 6 months. The inspection of the home listed two cosmetic issues but they made me completely gut and fully renovate a bathroom. I was buying the home as is from the seller so this came out of my pocket. No transparency. They requested access to my bank account multiple times. Lied to me about closing fees. They were often times rude on the phone. I ended up stopping the rides bc my house had a tree fall through it. The seller is getting it fixed thanks to insurance and I’m starting the buying process over again with another company. I do NOT recommend this company

25 février 2026
Avis spontané
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Réponse de Neighbors Bank

I’m really sorry to hear how frustrating and overwhelming this experience was, especially as a first-time homebuyer. Your concerns about the extended timeline, unexpected repair requirements, and lack of transparency are taken very seriously.

We’d truly appreciate the opportunity to look deeper into what happened and see if there’s anything we can do to provide clarity or support as you move forward. If you’re open to it, please reach out directly so we can better understand your situation.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Noté 1 sur 5 étoiles

AWFUL AND GROSS they even put it on…

AWFUL AND GROSS they even put it on Facebook to lure people to thier page after filling out form applicants are automatically denied period!!!!! Too many americans are denied and retired folks denied they have bad people and rude mouthed people was not friendly oh my goodness I need to warn people about this be careful dont apply to this site

7 mai 2026
Avis spontané
Logo de Neighbors Bank

Réponse de Neighbors Bank

We’re really sorry to hear how frustrating and upsetting this experience felt. That’s not the impression we ever want to leave, and we take feedback like yours seriously. Lending decisions are based on a variety of factors, but that doesn’t make the experience any easier, particularly if the communication felt impersonal or unfriendly.

If you’re open to it, we’d appreciate the chance to connect with you directly to better understand what happened and see how we can help or provide clarity.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Noté 5 sur 5 étoiles

Working with Melissa Janke was an…

Working with Melissa Janke was an absolute pleasure from start to finish. She took the time to explain every step of the process in clear, simple terms making what could have been stressful feel smooth and manageable

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

USDA LOAN

We dove down the process of USDA loan for a property. It definitely had its ups and downs throughout the process. But each step of the way Jason Reddy (our main point of contact) kept us level headed and still pushing forward. Even when things got a little tough, he’d assure us the next steps and what he felt would be the turn around. And for the most part, it was spot on. Couldn’t have asked for a better person to guide us through this process.

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

They sold our mortgage before we even…

They sold our mortgage before we even made the first payment. Such a huge pain! If we wanted a different company we would’ve gone with them in the first place! Will never recommend them to anyone.

25 mars 2026
Avis spontané
Logo de Neighbors Bank

Réponse de Neighbors Bank

Thank you for sharing this. I’m really sorry for the frustration and confusion this caused, especially during what should be an exciting time as a new homeowner. While it’s common in the mortgage industry for loans to be transferred shortly after closing, we know that doesn’t make the experience any less disruptive, especially if the communication wasn’t as clear or reassuring as it should have been. Your feedback highlights an important gap, and we take that seriously.

We’d truly appreciate the opportunity to help clarify what happened and ensure you feel confident about where your loan is and who you’re working with now. Please don’t hesitate to reach out so we can walk through everything with you and address any concerns directly.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Noté 5 sur 5 étoiles

First time home purcshse

Jason made the purchase for our first home so smooth, we were always in contact and he would answer any question we had. Big or small he was with us the whole way!!

I highly reccomend him to anyone looking to buy a home!

As first time home buyers I was prepared for some setbacks or a longer process but everything went so smooth and we were closed and in our home in 30 days!

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Jason Reddy does an amazing job

Jason Reddy did an amazing job staying on top off every single detail in the underwriting making sure there was no stone unturned, though we had trouble with the underwriting review company having delays, he reached out every day with updates and fought for us to get a quick close

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Melissa Janke was great!

Melissa Janke helped mutual clients of ours purchase their first home. She was great to work with! Very responsive and got the loan closed over 2 weeks early which is unheard of. I would recommend her and can't wait to work with her again!

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Melissa's great!

Melissa Janke was delightful to work with. She was extremely knowledgeable and approachable and gave quick and helpful responses. I was able to close relatively quickly, with USDA, and without many headaches along the way.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sierra Wheeler and her team are the GOAT!!!

Sierra Wheeler and her team were amazing. Anytime I had a question there was a reply within 15 minutes. They walked me through every step (this was my first home purchase). When it closed and Sierra called me to tell me you could hear the genuine happiness in her voice. It was not just a job for her. I had tried to buy a home a year earlier with a different lender, but it fell through. I was in a better position this time; however the experience was so much more enjoyable with Sierra and her team/Neighbors Bank. If you are looking to purchase a home do yourself a favor and look them up......you will thank yourself when the loan closes!!!

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Everyone was amazing...made the process easy!

Everyone at Neighbors Bank that we worked with for our mortgage made the process easy and were so amazing. Jessica Jamison is incredibly knowledgeable, anticipating where issues may come up and offering options. As she got to know our situation better, she also gave us additional information that will be helpful in the future. Our Loan Coordinator Kara Muenks kept us on track with needed documentation, and while she was out Nina Eaker stepped in. The whole process was seamless and stress free thanks to all of them. Everyone was quick to answer any questions or concerns we had and are are all very friendly and professional. We appreciate all of their work and how smooth they made the home buying/mortgage process. Would absolutely recommend Neighbors Bank, and especially these ladies!

10 avril 2026
Avis spontané

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