Directcosmetics Avis 

244
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company. Smooth transaction. Prompt despatch of order enabling a fast delivery. I wasn't impressed with my Yardley perfumes but that is not the fault of Direct Cosmetics. Excellent prices so we... Voir plus

Noté 5 sur 5 étoiles

Quick delivery. Packaged perfectly in box. Great prices. Wide variety of items to purchase. Very efficient in notifying about delivery date and time. Emails I always look forward to receiving. Enjoy f... Voir plus

Noté 5 sur 5 étoiles

Great prices for quality goods. Honesty in selling, if the box is damaged or unboxed, it will say so. Superb email communication regarding order and despatch. Posted quickly and we'll packaged in arri... Voir plus

Noté 5 sur 5 étoiles

Always find sonething I’m looking for. I’m on a very tight budget & if I want some “luxury items” I k ow I can always find sonething with you guys . Tester perfumes,unboxed perfumes,end of line etc... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Fournisseur de cosmétiques et de parfums
  3. Magasin de cosmétiques
  4. Magasin discount
  5. Parfumerie
  6. Boutique d'articles de toilette

Écrit par l'entreprise

Direct Cosmetics is a family-run UK beauty retailer established in 1977, with over 40 years of experience helping customers access genuine branded beauty products at affordable prices. As one of the early pioneers of online beauty retail, we have been serving customers online for over 25 years, offering a wide range of skincare, makeup, haircare, fragrances, and beauty essentials from trusted global brands. Our mission has always been simple: to make quality beauty accessible without the premium price tag. Whether customers are shopping for a favourite fragrance, everyday skincare essentials, salon-quality haircare, or beauty bargains from well-known brands, we aim to offer exceptional value without compromising on quality or authenticity. Every product sold by Direct Cosmetics is 100% genuine, sourced through trusted supply channels, so customers can shop with confidence. Authenticity, transparency, and trust remain at the heart of everything we do, and we understand how important peace of mind is when shopping for branded beauty products online. Whether you're discovering us for the first time or returning as a long-standing customer, our goal is to make beauty shopping straightforward, affordable, and trustworthy—offering branded beauty products people love, without the premium high street price tag.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(244)

106 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What's not to love!

Easy to use website, images of products are good and clear information supports the images. There is a huge range of products available and the prices are great. Delivery is quick. What's not to love!

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Love this site

Love this site , all great products at much cheaper prices , nice trial size prices too , ive spent alot of time on here . Superfast delivery too.

2 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Perfume bargains

I really like buying perfume testers, I have found some great bargains. Took a star away for shipping fee and delivery time wich are both a bit ridiculous to Sweden

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Was skeptical about ordering from them…

Was skeptical about ordering from them first as I have never heard from them glad I did my delivery was super fast everything was good price and I will continue to order from them I highly recommend them

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy with this 😊

Really happy with this 😊
Bought a mystery box, perfume and a mascara – all great value and better than expected.

Delivery was quick and everything arrived nicely packaged.

Would definitely buy again 👍

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered Shiseido Essential Energy…

I ordered Shiseido Essential Energy Hydrating Cream on February 14th, with an expected delivery between February 17–18. The package never arrived. I contacted the seller asking for a tracking number, but was told to wait and later informed that there was no tracking number. After 16 days with no response, I had to open a case with eBay to get my money back. The seller never apologized and communication was very poor. I do not recommend this seller.

14 février 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY FULLSTOP

DO NOT USE THIS COMPANY FULLSTOP! All Elizabeth Arden items (FACE PRODUCTS) ALL ARE BETWEEN 2 1/2 to 4 years old. Who wants to put a 4 Yr old Retunol ceramide capsule on their face!....NOT ME!!! Customer service is dire in fact they just don't want to know if fact they need to train the lady who I spoke to in how to deal with a complaint....fullstop. disgusting treatment. My next stop is TRADING STANDARDS RUTLAND.

20 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Subject

Subject: COMPLAINT: Invalid discount code received yesterday

"Dear Team,

I am contacting you because the discount code you sent me just yesterday is showing as 'incorrect' or 'invalid' in my basket.

I do not have a magic ball to guess why a code sent less than 24 hours ago does not work. This is highly misleading. I have my basket ready with several items (Elizabeth Arden, Elemis), but I refuse to complete the purchase until the promised discount is applied.

Please fix this immediately or provide me with a functional code. Also, I expect to see my honest feedback about this experience published on your website.

Kind regards,"

23 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

My order was delivered to a address…

My order was delivered to a address that I hadn't lived at for over a year I have had at least three deliveries at my new address in the last twelve months from this company when contacted they said it was my fault for not checking the address why would I when I have had three deliveries at this address they should if cancelled my old address of there system not great customer service

10 janvier 2026
Avis spontané

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