Direct Foam Avis 

Absolutely delighted with my new sofa seat cushions. Would highly recommend and a big thank you to Michele who kept me informed all the way through the process

Has made our 8 year old sofa like new. Was looking to have to replace as the old seats were sagging and was hurting my wife's and my back (we're mid 50's).
Now with the replacement it's like sitting on a new sofa & our backs are much happier.
We're now getting our other sofa seat's replaced too!

My sofa base was great but all the pillow backs were sagging, deflated and old. Plus some covers zips had broken. I didn’t want a new sofa, so after a search, I found Direct Foam online. I was initially nervous about sending off the covers & the price compared to just replacing the sofa and overall value. I decided to try a quote. The bag arrived, I called to arrange collection and they were collected the next day. The day after I had my quote, which was considerably more reasonable in comparison to the maximum figure that I’d had in my head. I immediately went ahead. Within a week, the cushions were back, covers mended, and to say they are spot on is an understatement. Sofa and weirdly the living room because of it transformed, we can comfortably rest on the sofa again. I’m sure this has bought a few more years use for considerably less than replacing the sofa. Plus, no faffing with trying to find replacement covers at the same time.

All i can say is 5 stars!! We purchased a brand new couch where the foam was sinking, wrong sizing and didnt have the protective wool on it and due to the sofa company ignoring us we decided to buy new foam for the whole couch which was 10’pieces altogether. I requested the made to measure option, the pack came the next day, received an email from the company the following day giving me prices which was reasonable as we went for the Luxury foam with the protective wool and stocknette and got my brand new foams within a week (as mentioned it was 10 parts) the Service was outstanding from the beginning to end and my couch has went from uncomfortable to looking like brand new again! Would highly recommend the company and the made to measure option as the foam fits perfectly in the covers and has a nice cushioned shaped to them.

Superb company to deal with. Great customer service and communication. We’re delighted with our revamped garden furniture cushions. The turnaround time was excellent and I would not hesitate to recommend this company.

Absolutely delighted with my new made to measure foam cushions for my leather sofa. Has formally revamped it!

Fantastic product. Quick delivery and the customer service/ sales team are extremely polite and professional. I was so impressed, I sent more cushion covers to be re-done. 5 🌟

My cushions on my corner suite had seen better days. The sofa is over 15yrs old and felt like you were sitting on the floor! Discovering Direct Foam was like an epiphany. When the cushions (4) came back i couldn't believe how much they transformed my corner suite. Its so much more comfortable now, worth every penny. The ladies over the phone were helpful and friendly. They gave me all the information i needed and the delivery was prompt. Thank you all for you brilliant customer service. I have recommended you to all my friends.

I’ve been looking to refurbish my conservatory cushions, after 20 years they were looking very flat.
After looking at all the options I came across Direct Foam. The great things is they do everything for you, the hardest bit for me was getting the old foam out of the covers.
Once this was done sent off the cushions covers and amazingly they came firm and looking like new. The carrier DPD were also excellent keeping me informed at all times.

I don’t often recommend firms but I’ve no hesitation in recommending this firm.
Also they answer the phone immediately no annoying music while keeping you on hold.

Ordered the premium foam for my sofa. Paid £430 for the 4 cushions. Order process was quick and easy, and they were super responsive. Delivery was smooth. Around a month after they arrived; two of the cushions have started to sink. Iv emailed on 3 occasions now (almost 4 weeks ago) and still no response. We’ve just had a baby so comfort is paramount for my partner. Having to replace these with another company.

Absolutely delighted with my sofa cushions. I cannot believe how amazing the whole process was! Super friendly and efficient people on the phone. My sofa looks new! I am delighted. Highly recommended.

The items are perfect - cut to the exact sizes and quality exactly as described. Delivery well before the estimated date.
The website is marvellous - differing shapes, densities and firmness. All parameters explained very clearly so that ones knows exactly which type, density etc is required. In my opinion the best business from which to purchase memory foam cushions / matresses.

I would highly recommend Direct Foam. The process from start to finish was second to none. I applied on their website for a quote to re-foam my sofa seats and backs, I was sent a bag to send my covers to them, I had a quote sent via email, I agreed and paid over the phone, then I had everything back in a week after payment. It cost me a few quid, but much cheaper than a new sofa. Also over £250 cheaper than a well known company. Don't be scared if you don't accept their quote, you will get your covers back!

Delighted with the service and fast turnaround. Opted to send the cushion covers in and the result is perfect. Our outdoor furniture looks like new again.

Very pleased with the service from Direct Foam and thank you
very much to Michelle for her professional support.
Very satisfied customer.

This company is great! I used the service where you send your covers to them to ensure a perfect fit. It was quick and easy. Customer service is also very good.

The best thing though is my saggy old cushions are now like new. So thrilled with the results.

Thank you Direct Foam

Website is very easy to navigate, so finding a price was quick and painless. Customer service is fantastic, they really went all out to help me - and were a joy to deal with, quality of the foam is fantastic. I cannot recommend Direct Foam highly enough - we would definitely order from them again.

Just placed our 2nd order for a differant sofa. Returned to this company as the others we have are comfortable, hardwearing and a perfect fit. Customer service excellent and delivery always on time

Absolutely superb cushions and made exactly to my specifications for my campervan, the antracite material is lush and the premium foam with stockinette is real comfy, great price and excellent delivery with 1 hrs time slot, would definitely recommend.

I decided to purchase new sofa cushions and take advantage of the cushion cover collection service to ensure that the size was right. The cushions were made and despatched to DPD who could not understand the address for some reason and returned them to Direct Foam. The same thing happened a second time but somewhere along the way they were lost, along with my cushion cover! I had to provide Direct Foam with details and a sample of the material and they arranged for the manufacturer to make up new covers. Today I received the new cushions and covers and I am absolutely delighted with both. It has taken nearly 7 weeks and I might have been steaming, but the ladies at Direct Foam have been so good, keeping me in the loop, chasing suppliers, and refunding my money. They couldn’t have done more, hence the 5 stars. I am sure this was a ‘one off’ and it wouldn’t stop me from using this company again. Thank you Michelle,Stacey and Shannon. Many companies could learn a lot about customer service from you!