Direct Foam Avis 

69
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

3 or 4 yes ago . My wife and I called in to the factory after phoning in, I was told our order would be about £19 I hadn't stipulated thickness or quality. when done I was quote £35 I must h... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant service. My Next sofa seat inners...can't even call them cushions were literally falling apart. Lumpy, uncomfortable and unsupportive bits of broken foam and wadding. The worst... Voir plus

Noté 5 sur 5 étoiles

What can I say Michelle and Martyn have gone further than above and beyond what I would have expected. There was an issue with my order but they have been absolute stars in rectifying it. Customer s... Voir plus

Noté 5 sur 5 étoiles

Thank you to all the staff at GB Foam, especially the lovely Sophia who I spoke to twice on the telephone ensuring my measurements were correct and purchases where best for my project. She went a... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Direct Foam is the first choice for anyone requiring foam cut to any size and shape and we specialise in sofa cushion replacement. Whether you need replacement foam cushions for your worn out sofa or cushions for your garden or outdoor space, we are able to bring you quality foam cushions at the best price, delivered directly to your door.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(69)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient company - good customer service.

I needed a replacement filling for one of the large armchairs of our lounge suite. The filling wasn't originally foam but I thought I would try foam as a replacement as it was more affordable. The order was easy to complete on their website. The foam was sent quickly and was exactly the right size and does the job well.

6 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Replacement cushions for 2 sofas

Had replacement cushions for 2 sofas. One set had a problem but they were replaced without any issues. The replacements were perfect just like the first set. Really helpful company, easy to contact and they care about your satisfaction. Really recommend them.

20 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service, great result

I bought new foam cushions for a 3 seater sofa and an armchair. I shopped around, and found the price to be good. I phoned up to get a quote and the woman I spoke to was friendly and professional. She remembered me when I called back, which made this remote service feel personal. I am delighted with the result. My sofas feel new again.

27 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Easy to order

Ordering the right size and shape was really easy. I received my order within 7 days and it was the perfect size and comfort. Communication via email was very efficient and my query was answered within a hour. Would definitely recommend

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great cushions

Great cushions - really make our sofa look so much better (and so much comfier!).

Website is a little slow but otherwise easy to find the shape and type of foam you need.

Delivered well with minimal wait.

11 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Direct Foam provided an exceptional service.

Direct provided an exceptional service. On visiting the factory I was given samples of foam to try and, once I had made my choice, they provided collection bags for my cushion covers within two days; these were collected on my chosen day. I confirmed and paid for my order and the cushions were returned within less than two days.
All staff with whom I had contact were very helpful.

6 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

They didn't fulfil the order

They didn't fulfil the order - a piece of foam I ordered and paid for never arrived. I've emailed the company and have had no response.

28 juillet 2023
Avis spontané
Logo de Direct Foam

Réponse de Direct Foam

As discussed I can confirm we didnt receive any email from yourself so unfortunately we wasn't aware of the issue at hand however we managed to rectify this issue via email and sending the missing item on a next day service. We hope you're happy with your order

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product. Ordered a replacement foam cushion pad using the online ordering guidance and voila!!!! A few days later it arrived at our house and my husband is thrilled with his new, supportive, armchair cushion (huge improvement on the feather cushion he used to have that just squashed flat every time he sat on it).

24 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company, helpful staff and excellent product.

An excellent company with great products, very helpful staff who understood my requirements and advised accordingly. The help I received made the last few weeks of my husband's life tolerable with a soft foam mattress that relieved stress on his joints. Thank you so much.

1 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer review

Straightforward website, excellent value for money, speedy delivery and a very good quality cushion made exactly to the right size......Thoroughly recommended

12 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

The company was able to supply exactly…

The company was able to supply exactly the right size foam for what was wanted. When the order arrived it was completely correct and very accurately cut to measurements, meaning that the bench cushions I was making were an excellent fit and the person they were given to was delighted with them.

8 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product- really pleased with quality. Wasn’t sure what I needed but team was very helpful and knowledgeable providing different options to suit my needs.

13 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality foam

Quality foam,ordered on line to fit a cover l had made. Gave the measurements and received foam that fits perfectly.
Great service too.
Bob&Jill (Selsey)

16 mai 2023
Avis spontané

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