3 or 4 yes ago . My wife and I called in to the factory after phoning in, I was told our order would be about £19 I hadn't stipulated thickness or quality. when done I was quote £35 I must h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely brilliant service. My Next sofa seat inners...can't even call them cushions were literally falling apart. Lumpy, uncomfortable and unsupportive bits of broken foam and wadding. The worst... Voir plus
What can I say Michelle and Martyn have gone further than above and beyond what I would have expected. There was an issue with my order but they have been absolute stars in rectifying it. Customer s... Voir plus
Thank you to all the staff at GB Foam, especially the lovely Sophia who I spoke to twice on the telephone ensuring my measurements were correct and purchases where best for my project. She went a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Direct Foam is the first choice for anyone requiring foam cut to any size and shape and we specialise in sofa cushion replacement. Whether you need replacement foam cushions for your worn out sofa or cushions for your garden or outdoor space, we are able to bring you quality foam cushions at the best price, delivered directly to your door.
Coordonnées de contact
Unit 1, Dial Post Park, Horsham Road, Rusper, West Sussex, RH12 4QX, Horsham, Royaume-Uni
- 01293 226652
- info@directfoam.com
- www.directfoam.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Efficient company - good customer service.
I needed a replacement filling for one of the large armchairs of our lounge suite. The filling wasn't originally foam but I thought I would try foam as a replacement as it was more affordable. The order was easy to complete on their website. The foam was sent quickly and was exactly the right size and does the job well.
Replacement cushions for 2 sofas
Had replacement cushions for 2 sofas. One set had a problem but they were replaced without any issues. The replacements were perfect just like the first set. Really helpful company, easy to contact and they care about your satisfaction. Really recommend them.
The cut to size service is very good as…
The cut to size service is very good as it meant that I could get a window seat cushion that fits perfectly into our old cottage. The only downside was the cost of the post and packaging.
Great service, great result
I bought new foam cushions for a 3 seater sofa and an armchair. I shopped around, and found the price to be good. I phoned up to get a quote and the woman I spoke to was friendly and professional. She remembered me when I called back, which made this remote service feel personal. I am delighted with the result. My sofas feel new again.
Easy to order
Ordering the right size and shape was really easy. I received my order within 7 days and it was the perfect size and comfort. Communication via email was very efficient and my query was answered within a hour. Would definitely recommend
Great cushions
Great cushions - really make our sofa look so much better (and so much comfier!).
Website is a little slow but otherwise easy to find the shape and type of foam you need.
Delivered well with minimal wait.
Fantastic company!
I got exactly what I asked for and quickly. Really easy to use website too. Extremely happy!
Direct Foam provided an exceptional service.
Direct provided an exceptional service. On visiting the factory I was given samples of foam to try and, once I had made my choice, they provided collection bags for my cushion covers within two days; these were collected on my chosen day. I confirmed and paid for my order and the cushions were returned within less than two days.
All staff with whom I had contact were very helpful.
They didn't fulfil the order
They didn't fulfil the order - a piece of foam I ordered and paid for never arrived. I've emailed the company and have had no response.

Réponse de Direct Foam
Excellent service and product
Excellent service and product. Ordered a replacement foam cushion pad using the online ordering guidance and voila!!!! A few days later it arrived at our house and my husband is thrilled with his new, supportive, armchair cushion (huge improvement on the feather cushion he used to have that just squashed flat every time he sat on it).
Quick prompt Service & quality Product
Great company, helpful staff and excellent product.
An excellent company with great products, very helpful staff who understood my requirements and advised accordingly. The help I received made the last few weeks of my husband's life tolerable with a soft foam mattress that relieved stress on his joints. Thank you so much.
Happy Customer review
Straightforward website, excellent value for money, speedy delivery and a very good quality cushion made exactly to the right size......Thoroughly recommended
The company was able to supply exactly…
The company was able to supply exactly the right size foam for what was wanted. When the order arrived it was completely correct and very accurately cut to measurements, meaning that the bench cushions I was making were an excellent fit and the person they were given to was delighted with them.
An excellent company that gave me good…
An excellent company that gave me good and friendly advice when I rang them. My resulting order was professionally cut to the measurements I provided and arrived quickly.
Straight on to it!
Straight on to it!
Excellent service showing real interest;arrived on time--goods perfect
Great product
Quick delivery
Foam excellent quality and value for money highly recommend
Excellent product
Excellent product- really pleased with quality. Wasn’t sure what I needed but team was very helpful and knowledgeable providing different options to suit my needs.
Excellent service
Excellent service, price and quality, with great customer service.
Quality foam
Quality foam,ordered on line to fit a cover l had made. Gave the measurements and received foam that fits perfectly.
Great service too.
Bob&Jill (Selsey)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







