Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service I received from Diversion was brilliant.Everyone I spoke to was polite,helpful, and genuinely cared about resolving my query.They couldn’t do enough to help me and went above and... Voir plus

Noté 1 sur 5 étoiles

online i ordered a spoiler for £110, i bought it and ordered it in june and it came in september, i had to keep contacting them every other week untill they finally sent my package out, it took around... Voir plus

Noté 5 sur 5 étoiles

I had ordered my item as they were the only company in the UK that seemed to have it in stock, which was great as I had been waiting for over 5 weeks with another company only to be told they won’t k... Voir plus

Noté 5 sur 5 étoiles

Good place to buy from. Put my first order a not long ago, which arrived yesterday came well packed an protect an both items in great condition. Just put another in for some more things. Trustworthy c... Voir plus

À propos de l'entreprise

  1. Fournisseur de pièces de carrosserie

Informations provenant de diverses sources externes

Diversion specialises in covering both the cosmetic and performance aspects of your car. Our product range goes from simple interior tweaks to full blown exterior kits, performance parts and more! Visit our store (www.diversionstores.com) and find out what we have available for yours now!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(327)

51 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product, fits in mm on my W206 C-Classe Mercedes. Very good quality and best product for this price

4 août 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you for the brilliant review! 😊

We’re really pleased to hear you’re happy with the quality, fitment and value for money. It’s great to know it fitted your W206 C-Class perfectly!

Thank you for choosing DIVERSION Automotive, and we hope to see you again soon.

Noté 5 sur 5 étoiles

Everytime I order is get confirmation…

Everytime I order is get confirmation right away and tracking as soon as it’s been posted delivery is always cheap or free with how much you spend never waiting more than 2-3 days for my order!

3 août 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you so much for the great review! 😊 We’re really pleased to hear you’ve consistently had a smooth experience with us and that your orders have always arrived quickly.

We really appreciate your continued support and custom! 🙌🚗

— DIVERSION Automotive

Noté 5 sur 5 étoiles

5 stars

I bought a new forged carbon steering wheel from their stand at USC Santa Pod. Great deal, with all the additions on the wheel! Very happy with my purchase. Lovely staff

1 août 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you so much for the fantastic review! 😊

It was great meeting you at USC, and we’re really pleased to hear you’re happy with your new forged carbon steering wheel and the deal you got! 🙌

We hope you enjoy the new wheel, and thank you for choosing DIVERSION Automotive! ❤️🏁

Noté 3 sur 5 étoiles

Ordered a carbon fibre air induction…

Ordered a carbon fibre air induction kit for my rs5. Picture and description also showed and described silicone hose. After 7 weeks of wait (and me always asking for a update) it finally arrived. Great bit of kit only problem no silicone hose in my opinion a cheap plastic alternative that let's the look down massively. Few emails back and forth there supplier had changed to this as issues with the silicone hose if I hadn't pursued for a partial refund i dont think they would have ever offered me one. I understand they are only the supplier but I believe there communication should be better. And also better in trying to rectify issues. Shame as im in the market for more products but will unlikely use these again.

24 juillet 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you for taking the time to leave your feedback. We’re really pleased to hear you’re happy with the quality of the carbon induction kit itself, although we completely understand your disappointment regarding the hose supplied.

Unfortunately, our supplier had changed the specification due to issues with the previous silicone hose, and we weren’t made aware of this change before your order was fulfilled. Once this was brought to our attention, we raised it with them and worked with you to resolve the situation, including providing a partial refund.

It’s genuinely disappointing to hear that this experience has put you off ordering from us again, particularly as you’re looking at further upgrades for your RS5. We’d really like the opportunity to change your mind.

If there’s anything else you’re considering for the car, please get in touch with us directly before ordering. We’d be more than happy to personally look after your next order and see what we can do for you as a gesture of goodwill.

Hopefully we can earn back your confidence in us! 😊

— DIVERSION Automotive

Noté 5 sur 5 étoiles

Professional. Company to deal with

I had ordered my item as they were the only company in the UK that seemed to have it in stock, which was great as I had been waiting for over 5 weeks with another company only to be told they won’t know if and when they would receive it.
Diversion kept me informed via emails with any questions I had regarding my order as they informed me that my item was processed and shipped. A great company to deal will definitely look on their website next time I’m needing some items for my vehicle. Keep up the great work ethic

23 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Great store

Great store

💯👍

20 juin 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you for the review! ⭐️ We really appreciate your support and hope to see you again soon! 😊

— DIVERSION Automotive

Noté 1 sur 5 étoiles

Ordered some badges on 24th April and…

Ordered some badges on 24th April and was told delivery would take 2–3 weeks. Nearly five weeks later, I was informed they were still waiting for the badges themselves, and after that they would still need to deliver them to me. At that point, I requested a refund rather than continue being messed around, only to receive a partial refund.

Very disappointing service, poor communication, and a lack of accountability. I would not recommend this company. Save yourself the time, hassle, and money and shop elsewhere.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing workmanship

Amazing workmanship, great customer service - proper happy with the company & paying on PayPal pay in 3 - took the heat off

1 juin 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you so much for the review! 🙌 We’re really pleased you’re happy with both the workmanship and the service you received from us.

And PayPal Pay in 3 definitely makes those car mods a little easier on the wallet!

Thanks again for choosing DIVERSION Automotive — we really appreciate your support!

Noté 1 sur 5 étoiles

Honestly a terrible company to buy…

Honestly a terrible company to buy from, I paid £25 for postage for it to come faster and it came after a whole week, I no longer needed my product and asked to return it, when they refunded me they only refunded me for the product and not my express shipping of £25 and then when I returned it they didn’t want to cover the cost for that either. Honestly very unprofessional and I wouldn’t recommend them to anyone

20 mai 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Hello Jamil,

I do apologise! When your order was cancelled, our team had not ticked the refund shipping box.

Please accept our most sincere apologies, I have altered this and you have been refunded in full.

Please reach out if you have any concerns! :)

Warm Regards,
Diversion Team

Noté 5 sur 5 étoiles

Extremely pleased with Diversion…

Extremely pleased with Diversion Automotive services and car products they offer.

16 mai 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you so much for your kind words and support! We're extremely pleased to hear that you’re happy with both our services and the car products we offer. Your feedback means a lot to the team, and we truly appreciate you choosing Diversion Automotive.

Diversion Team

Noté 5 sur 5 étoiles

I'd just like to write a quick review ⭐️⭐️⭐️⭐️⭐️…

I'd just like to write a quick review for the service I received from Diversionstores and their representative Mia. Mia was knowledgeable, professional and courteous on the phone. She helped me in choosing the right spoiler cap I wanted for my Golf R 7.5. Ordering was easy, I was kept in loop with the delivery and the part turned up in days and not weeks which was even better. Definitely a 5 star service and will be using again. Thank you ⭐️⭐️⭐️⭐️⭐️!

8 mai 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you for taking the time to leave such an amazing review! We’re delighted to hear that Mia was able to provide knowledgeable, professional, and courteous support in helping you choose the perfect spoiler cap for your Golf R 7.5.

It’s great to know the ordering process was smooth and that our delivery updates and quick turnaround exceeded your expectations. Your kind words and 5-star feedback truly mean a lot to us, and we’re so pleased you had a positive experience with Diversion.

We look forward to helping you again in the future — thank you once again for your support!

Diversion Team

Noté 5 sur 5 étoiles

Really good products

The products were amazing and fit my car brilliantly. Nice subtle touches to make the car a bit more personal. What I would say in terms of my experience was some items I purchased were on back order, but I wasn't told until I emailed. I'd maybe update customers if there's an unforseen delay but they were quite quick at getting back in touch to let me know once I reached out. Would order again.

20 avril 2026
Avis spontané
Logo de Diversionstores

Réponse de Diversionstores

Thank you for your honest and thoughtful review! We’re really pleased to hear you were happy with the products and that they added those perfect subtle personal touches to your car.

We also truly appreciate your feedback regarding the back ordered items and communication around the delay. You’re absolutely right, and we understand how important it is to keep customers updated proactively. We’ll definitely take this on board as we continue improving our service.

That said, we’re glad our team was able to respond quickly and keep you informed once you reached out. Thank you again for your support, and we look forward to helping you again in the future!

Diversion Team

Noté 5 sur 5 étoiles

Outstanding aftercare and customer focus

I originally had a difficult experience with my order, mainly due to stock availability and delays that weren’t clear at the time. Diversion did communicate with me, but I misunderstood part of the process and that contributed to the frustration.

Since then, they’ve gone above and beyond to help put things right. They agreed to refund the unavailable item so I could source it elsewhere, and they’re now even accepting a return of the diffuser and splitter well outside the usual return window, which is exceptional customer service.

They didn’t have to do any of this, but they chose to help, and I genuinely appreciate it. Based on how they’ve handled things, I’m updating my review to 5 stars. Mistakes happen, and Diversion have shown they’re willing to support their customers.

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Golf R door latch covers.

Quick and easy to order and a super fast delivery. The door latch covers offer a nice touch to my car! Would highly recommend Diversion!

13 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus