Dogtainers Avis 

207
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything worked seamlessly with no problems caused by our dogs delayed departure of 13 days and she finally arrived in Sydney via Melbourne as happy as the day she left the Uk

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Couldn’t recommend the team highly enough! They handled the Australian side of Jasper’s journey from the UK to Sydney and made what could have been a very stressful process incredibly eas... Voir plus

Noté 5 sur 5 étoiles

"Huge shoutout to Laura and the Dogtainers team! Laura handled our cat Gryffin's pickup in Melbourne (he came all the way from Bavaria) delivered him safely to the quarantine station, and organized h... Voir plus

Noté 1 sur 5 étoiles

The attention to detail was appalling. After submitting the initial paperwork, our 'consultant' Taylor, sent us paperwork identifying our 3 cats as dogs (VERY different needs for export) After a ph... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 78134538739

  1. Service de transport
  2. aussi dans
  3. Service logistique

Écrit par l'entreprise

The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are back together with us. The good news for anyone needing to relocate a pet, whether within Australia or anywhere around the world, is that 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 offers tailored solutions for your pet’s travel. With over 50 years of experience, 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 provides specialised services to ensure your pet is transported safely and comfortably. Trust 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 to handle your pet’s journey with the utmost care and professionalism, so you can focus on the joy of reuniting with your furry, feathered, or scaled family member.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(207)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best dog transport: Dogtainers!

Dogtainers is a professional, reliable and friendly service to transport your pet. Laena was extremely reliable, friendly and did not hesitate to answer any of my questions. She went above and beyond to make sure everything was sorted for my dog and the whole flight process went extremely smoothly.

10 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Thea,

Thank you for your kind words. We're so pleased to hear that Laena provided such reliable and supportive service throughout your dog’s journey. She’ll be glad to know her efforts made the process smooth and stress-free for you.

Kind Regards,
the Dogtainers Team – Laena-Leigh

Noté 5 sur 5 étoiles

We were very happy with the service we…

We were very happy with the service we received from Dogtainers. We have used other companies in the past, but we found that Dogtainers offered a more personal touch and effectively addressed all our questions. Shipping pets, especially young or elderly ones, can be a nerve-wracking experience. We had one of each.

We would definitely use their services again.

9 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Melinda,

Thank you for your thoughtful review. We're so pleased to hear that you felt supported throughout the process, especially with both a young and an elderly pet involved. Providing a personal and responsive service is something we take seriously, and we're glad it made a difference in your experience.

We’d be happy to assist you again whenever needed.

Kind Regards,
the Dogtainers Team

Noté 5 sur 5 étoiles

Our puppy was very calm

8 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Mandy,

Thank you for your feedback. We're glad to hear your puppy was calm during the journey – that's always a great sign. We appreciate you choosing Dogtainers and are here if you ever need us again.

Kind Regards,
the Dogtainers Team

Noté 5 sur 5 étoiles

Leana and the team were extremely…

Leana and the team were extremely helpful throughout the whole process of sending my cat back home. Thank you so much! Definitely recommend their services.

8 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Rochelle,

Thank you for your kind feedback. We're really pleased that Leana and the team were able to support you through your cat’s journey home. Your recommendation means a lot, and we’re glad we could make the process easier for you.

Kind Regards,
the Dogtainers Team – Laena-Leigh

Noté 5 sur 5 étoiles

Great experience - Brisbane to Cairns

Great experience, responsive communication from Laena, love working with her. Booked the requested flight in perfectly with no issues. Good care taken of animals.

7 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Lola,

Thank you for your kind words. We're pleased to hear everything went smoothly with your pet's journey from Brisbane to Cairns. Laena will be happy to know her communication and care made the experience a positive one for you. We appreciate your trust in us.

Kind Regards,
the Dogtainers Team – Laena-Leigh

Noté 5 sur 5 étoiles

We used Dogtainers to transport our two dogs

We used Dogtainers to transport our two poodle cross dogs from Tasmania to Brisbane. Laena- Leigh was exceptional as our transport coordinator, communicating with us every step of the way and quickly responding to the multiple questions I had. Our two fur babies checked in smoothly for the journey And arrived safely and stress free in Brisbane. Thankyou Dogtainers, I highly recommend your professional dog transport services and would definitely use again

5 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Ashleigh,

Thank you for your kind review. We're so pleased to hear that your two poodle crosses had a smooth and stress-free journey from Tasmania to Brisbane. Laena-Leigh will be delighted to know her communication and support made the process easier for you. We appreciate the recommendation and would be more than happy to assist again in the future.

Kind Regards,
the Dogtainers Team – Laena-Leigh

Noté 5 sur 5 étoiles

Above and beyond outstanding customer…

Above and beyond outstanding customer service especially from a lady called Debbie who not only text me saying my puppy was fine but also sent me a video. Definitely suggest this company.

1 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Adele,

Thank you for your lovely review. We're really glad Debbie was able to provide that extra level of care and reassurance during your puppy’s journey. Sending a video can make all the difference, and we’re pleased it helped give you peace of mind.

Kind Regards,
the Dogtainers Team – Debbie

Noté 5 sur 5 étoiles

Laena’s the best

Laena thank you so much for arranging my fur babies to come to Melbourne. Your patience, prompt service and customer service overall was fantastic.

22 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Kristy,

Thank you for your kind words. We're really pleased Laena was able to support you and ensure your fur babies made it to Melbourne safely. Her dedication to excellent service always shines through, and we’ll be sure to pass along your thanks.

Kind Regards,
the Dogtainers Team – Laena-Leigh

Noté 5 sur 5 étoiles

Good people, good price, good response

A friend rescued a cat from Brisbane, knowing it would help me to get a 3rd cat again after going from 4 cats to 2 (cancer)
I was going to drive there and home with Stevie, but suddenly got sick and had to get a solution
I’ve had a cat transported from Mackay to Sydney by a different business in 2020, however since then started individual cat rescue, and read posts on Facebook animal pages about baggage handlers at the airport have let a cat loose
It wasn’t those previous people that worried me, only the baggage handlers
This is why I researched and found Dogtainers
They were friendly, attentive, and provided updates when they got towards Sydney

28 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Chloe,

Thank you for sharing your experience. We're really pleased we could be there for you and Stevie during what sounds like a challenging time. It’s completely understandable to have concerns about air travel, especially when it comes to the safety of rescued animals. We're glad our team’s communication and care helped provide peace of mind along the way.

Wishing you and Stevie all the best in this new chapter together.

Kind Regards,
the Dogtainers Team

Noté 5 sur 5 étoiles

If there were more stars to give I would!

If there were more stars to give, I would. I highly recommend Pets Abroad. I was really nervous about relocating my cat from the UK to NZ, but the Pets Abroad team made every step so easy. I want to especially thank Melody, who was my PA adviser, no question was too silly and she helped me through every step with ease. I was provided with many updates during my cats travels and it really did help with the whole process. Thank you team :)

2 septembre 2025
Avis spontané
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Réponse de Dogtainers

Hi Sophie,

Thank you very much for your kind words. We're so pleased to hear that your experience relocating your cat to New Zealand was a smooth one. It’s completely natural to feel nervous with such a big move, and we're glad Melody was able to guide you through the process with clarity and care. Your feedback means a lot to the whole team.

Kind Regards,
Pets Abroad UK (Melody)

Noté 5 sur 5 étoiles

A seamless experience

A big thank you to Laura, Skye and the team at Dogtainers for organising Miki's seamless entry to Australia and for keeping us up to date throughout.
Miki is now very happily settled at home in Melbourne and loving life near the beach.

13 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Martin,

Thank you for your kind feedback. We're glad to hear that Miki is settling in well and enjoying the beach life in Melbourne. Laura, Skye, and the rest of the team will be pleased to know their efforts made the process smooth and stress-free for you.

Kind Regards,
the Dogtainers Team, Laura and Skye

Noté 5 sur 5 étoiles

Little Piper had a great time

Little Piper had a great time. She was delayed 24 hours but Josh and the crew looked after her. Piper was quite happy to give licks
Ethan and Laena were very helpful and kept us informed as soon as they knew that Piper would not be flying on our flight du to a plane issue
We will be using Dogtainers again

9 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Lindsay,
Thank you for sharing Piper’s experience. We’re glad Josh and the team could keep her happy during the delay, and that Ethan and Laena kept you well informed. We look forward to assisting you again in the future.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

All went very smoothly

5 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Archie,
Thank you for your feedback. We’re pleased to hear everything went smoothly for you.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

GILBERT MOVES TO QLD

Dog trainers clearly love their little furry customers because everytime our furry bundle travels he is always happy and chilled when he arrives. Thank you for the amazing job you do you seriously ROCK.

1 août 2025
Avis spontané
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Réponse de Dogtainers

Hi Beth,
Thank you for your lovely words. "Gilbert Moves to QLD" sounds like the title of a best selling children’s book, and we’re glad his story always ends with a happy, relaxed arrival. We truly appreciate your kind support.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

Dogtainers were amazing in the final stages of getting our dog into Australia …

Dogtainers were amazing in the final stages of getting our dog to Sydney. They worked seamlessly with Pets Abroad and I cannot recommend them highly enough!
Their communication was superb and they let me know as soon as our dog arrived in quarantine. They were also excellent at updating during the stay and ensuring we had everything when our dog was ready to leave quarantine.
Highly recommend!

28 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you for your kind words. We're so glad we could assist in the final stages of your pet’s journey to Sydney and that the communication and coordination met your expectations. It was our pleasure to ensure everything ran smoothly during quarantine and handover.

Kind Regards
The Dogtainers Team

Noté 5 sur 5 étoiles

always communicative

always communicative, on time and well organised and updates with how my pets are and photos.

22 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you Ceecee, we’re so glad you felt well-informed and supported throughout your pets' journey. Providing timely updates and photos is one of the ways we try to give peace of mind during what can be a stressful process. We appreciate you trusting us with your pets.

Kind Regards
The Dogtainers Team

Noté 5 sur 5 étoiles

A Great Experience

This is now our third year entrusting of pet travel with Dogtainers. They have been exceptional once again thanks to Laena and the team.

19 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you so much, Peter, for continuing to trust us with your pet's travel. We're so glad to hear your experience has been consistently positive. Laena and the team take great pride in providing a reliable and caring service, and your kind words mean a lot to all of us.

Kind Regards,
The Dogtainers Team & Laena

Noté 5 sur 5 étoiles

Smooth process

Smooth process, incredibly easy to organise, helpful staff. Stress free experience when dealing with your beloved pets

20 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you, Weiyu! We’re so pleased to hear the process felt smooth and stress-free for you. Our team always aims to make pet travel as simple and reassuring as possible.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Dogtainers team are a dedicated and caring team

Dogtainers team are a dedicated, committed pet transport company who safely got my 2 dogs from Adelaide to Manchester. Can’t thank Lisa enough for her kindness and support from booking, pick up and right through to delivery with regular updates throughout their very long journey. 😊

14 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you, Angela! We're so glad to hear your two dogs arrived safely in Manchester. Lisa and the team take great pride in providing caring, reliable service, and it's wonderful to know you felt supported every step of the way. We really appreciate your trust in us for such an important journey.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Ace in Mount Isa

We had to move our GSD pup, Ace, from Brisbane to Mount Isa and were limited on days and times. Dylan went above and beyond to secure a flight for Ace. He arrived safe, sound and stress free. Highly recommend.

4 juillet 2025
Avis spontané
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Réponse de Dogtainers

Thank you, Sarah! We're so glad to hear Ace made it to Mount Isa safely and stress free. Dylan will really appreciate your kind words—we know how important timing and coordination can be, and we’re happy we could make it work for you and your pup.

Kind Regards,
The Dogtainers Team

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