All you need to do to convince yourself these pods are a joke is open one, empty into a cup and pour hot water... It's just a mild coffee and whitener. No machine required. To make it stronger just... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent tastes and machine convenience. Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued! I don't find the new ones to be any be... Voir plus
Coffee is good and pods easily available. However, a lot of the servings are very small and the pods are very drippy compared to my last brand. If you like to do the right thing and recycle used po... Voir plus
Absolutely brilliant service! I spoke to Lynne in Customer Engagement Services and she was excellent. Dealt with our problem straight away and told us what we need to do. She said she would follow u... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 50 different varieties, discover coffee-shop quality coffee in the comfort of your home at the simple touch of a button.
Coordonnées de contact
Haxby Road, YO91 1XY, York, Royaume-Uni
- 0800 707 6066
- dolcegustoCESmailbox@uk.nestle.com
- www.dolce-gusto.co.uk
3,2
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poda delivered in very quick timw and at a good price
I ordered some Pods on 6 March to take advantage of the 10% discount. My pods were delivered on 9 March. Excellent service.
6 mars 2024
we have not had our coffee maker for…
we have not had our coffee maker for long, but are very
pleased with the choices of different types and flavours
available in you pods.
24 avril 2024
Dolce Gusto coffee experience
I have always enjoyed the Nescape Dulco range especially the decaf cafe aulait, but I have had to stop buying them know as they have become far too expensive. I can buy a large jar of instant coffee which serves me with probably 50 or more cups of coffee not 16 as are in 1 box of DG cafe aulait at £4.50 per box (maybe not the same taste experience), but 3 or 4 times more cups from one jar of coffee saving me around £13 at a time, which over a year could add up to well over £100. These days we are all having to watch what we spend and luxuries like Dolce Gusto coffees are now a special occasion purchase.
24 avril 2024
Réponse de NESCAFÉ Dolce Gusto UK
We are sorry to hear you are disappointed with the price of Nescafé Dolce Gusto pods.
Raw materials such as coffee beans or milk powder form only part of the cost of producing our pods. We aligned the prices of all pod boxes in our Webshop in the hope that this would keep things simple. We can assure you that we are doing our best to keep the price to a minimum.
Please note that when you are buying pods from your retailer, the resale prices are at their sole discretion.
Never had a problem with either order…
Never had a problem with either order or product .
Lovely coffee and plenty of varieties .
24 avril 2024
quick and efficient
24 avril 2024
time to recycle
Enjoy the coffee but am very dissatified that the pods cannot easily be recycled. Also no decaf on cappuccino.
24 avril 2024
Réponse de NESCAFÉ Dolce Gusto UK
Thanks for your comments, we offer PODBACK recycling for Nescafé Dolce Gusto pods. We will forward some information directly to you.
Dolce Gusto coffee makes really nice…
Dolce Gusto coffee makes really nice coffee. Machines easy to operate. Recommended!
24 avril 2024
Yet another pointless survey
Guess what ? Searching on the website without buying anything, and I get this "How did we do ?" garbage.
24 avril 2024
Nice coffee but some flavours are absent in shops
Recently purchased mini-me machine (which has a design fault as the water container leaks), the coffees are nice but there appears to be a distribution problem as certain flavours no longer appear in shops but are on the website (espresso being the obvious one). Although the bags to collect the used pods are free on the website - you can get them only if you buy £20+ of coffee.
19 avril 2024
Réponse de NESCAFÉ Dolce Gusto UK
We are sorry to hear you are having issues with your machine, we will contact you directly in regard to this.
You can recycle your pods via our Podback service, you can find out all the details here: https://www.dolce-gusto.co.uk/recycling and request bags directly from https://www.podback.org/
good product ,good delivery
24 avril 2024
your pods are expensive compared to…
your pods are expensive compared to other outlets and you cannot buy your coffee machines from you
24 avril 2024
Réponse de NESCAFÉ Dolce Gusto UK
We are sorry to hear you are disappointed with the price of Nescafé Dolce Gusto pods.
Raw materials such as coffee beans or milk powder form only part of the cost of producing our pods. We aligned the prices of all pod boxes in our Webshop in the hope that this would keep things simple. We can assure you that we are doing our best to keep the price to a minimum.
Please note that when you are buying pods from your retailer, the resale prices are at their sole discretion.
Prompt service and delivery
4 avril 2024
Réponse de NESCAFÉ Dolce Gusto UK
We are so pleased to hear you enjoy Nescafé Dolce Gusto coffee! Thanks for letting us know.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.