Dove Home Care Agency Ltd Avis 

58
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service from Dove Home Care! The team were friendly, caring and professional from start to finish. They genuinely care about the people they support and go above and beyond to ma... Voir plus

Noté 5 sur 5 étoiles

Couldn’t be more thankful to the team at dove home care. The care they give to my loved one is amazing even the office staff whenever I call the support and understating I receive is unmatched! They a... Voir plus

Noté 5 sur 5 étoiles

I have had a really positive experience with the care provided by Dove. The carer has been kind, compassionate and if there are any problems, they are dealt with promptly. The office staff are rea... Voir plus

À propos de l'entreprise

  1. Soins aux personnes âgées
  2. Résidences pour personnes âgées
  3. Service d'aide médicale d'urgence
  4. Service de soins à domicile
  5. Aide à domicile
  6. Agence de services d'aide à domicile

Écrit par l'entreprise

Dove Home Care have 30+ Years of expertise in personalised care and helping communities in all type of care needs since 1993. Dove Home Care provide fully qualified Home carers and Live in Carer across UK. We provider disable home care, Dementia, Palliative Care, Parkinson's Disease care, Domiciliary Care, Emergency Care, Alzheimer's Care, Reablement Care, Convalescent Care and Respite Care.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(58)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service,

I called this agency to look after a family member, the service has been exceptionally grand.

Best in the business!

20 juin 2025
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thank you so much for your kind words! We're delighted to hear that you were happy with the service provided for your family member. It's always our goal to deliver exceptional care, and your feedback truly means a lot to the team. We're honoured to be considered the best in the business—thank you!

Noté 5 sur 5 étoiles

Thank you Dove Home Care Agency …

I cannot thank Dove Home Care Agency enough for the outstanding care they’ve provided for my mother in her own home. From the very beginning, their team has shown compassion, professionalism, and a genuine commitment to her wellbeing.

Every carer who has visited has been kind, respectful, and attentive to her needs, treating her with the dignity she deserves. They’ve gone above and beyond, not just in delivering care, but in building a relationship with her, which has made a huge difference to her quality of life.

It’s been a great comfort to our family knowing she’s in safe hands and being looked after by people who truly care. Communication has always been clear and prompt, and they’ve been flexible and understanding around any changes we’ve needed to make.

I would wholeheartedly recommend Dove Home Care Agency to anyone looking for home care for a loved one. They’ve made a difficult time much easier and have given us peace of mind every step of the way.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t reccomend dove home care…

I couldn’t reccomend dove home care enough, they took care of my nan following her surgery, we managed to get the assessment booked in straight away and the care started immediately. the care provided was outstanding and the office team were very helpful throughout.

Thank you for everything youve done, we would definitely use you in the future.

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I have worked for dove home care for…

I have worked for dove home care for the last 3 years. I love to work for the company and meeting new client. I enjoy finding carers that meet the clients needs enabling them to live a happy and fulfilled life.

24 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not go near this company

Do not go near this company! Don’t let them near your loved ones! Staff do not know how to do anything. They aren’t trained properly. The company don’t even know who they have in their employ. Made promises that weren’t kept! Had a terrible experience with them. Do not recommend at all.

2 avril 2025
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Hi Dee,
We’re genuinely sorry to hear that your experience didn’t meet expectations. At Dove, we take feedback seriously and always strive to improve where needed.

However, we do want to reassure anyone reading this that we’ve been providing care and training for over 33 years, with a solid track record of supporting families across the country. All of our staff receive comprehensive training and ongoing supervision to ensure the highest standards of care.

If there were specific issues, we’d be more than happy to discuss them directly and work toward a resolution. Please feel free to reach out to us privately—we’re always here to listen and help.

Noté 5 sur 5 étoiles

Excellent

I have worked for Dove for 8 years and have always found them to be excellent. They are always supportive and are kind to their staff. I would definitely recommend for both employment and if you are seeking care.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Experience as a Dove carer

As a carer for Dove for the past 6 & 1/2 years I've enjoyed my entire employment. I've had the opportunity to receive excellent training equipping me with knowledge and expertise in care for the elderly & individuals with disabilities. The office accommodates my needs well, providing me with shifts flexible to my needs. The office is superb with communication and I'm always well briefed before arriving to a shift. I look forward to continuing my employment with Dove until retirement.

31 juillet 2024
Avis spontané
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Réponse de Dove Home Care Agency Ltd

You have been an asset to the company we have had nothing but amazing feedback about your work. Thank you so much for your 5 star review.

Noté 5 sur 5 étoiles

Thanks to Dove

Thank you for all the oppurtunitys. It’s been a pleasure working for the company I feel I really grew in my professional development. All the best

30 juin 2024
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thank you so much

Noté 5 sur 5 étoiles

Best company I have worked for

Best company I have worked for. All the carers are so compassionate towards the clients. Would highly recommend working there.

31 juillet 2024
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thank you been a pleasure

Noté 2 sur 5 étoiles

Carers are not treated well

Disappointed at how I was treated.

22 mai 2024
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Can you please make contact with the office as you are still employed by our company. As far as we are aware you are happy and no contact has been made by yourself

Noté 5 sur 5 étoiles

Great team

Great team, Always up for support.

Thank You Dove!

12 décembre 2023
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Réponse de Dove Home Care Agency Ltd

Your lovely reviews motivate us to go extra mile and keep delivering great customer service. Thank you!

Noté 1 sur 5 étoiles

Awful care company

Awful care company

11 avril 2023
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Very unfair we did everything we could to help you in your employment

Noté 1 sur 5 étoiles

Worst employer I ever had

Worst employer I ever had. You can break your back for them (That´s what literally happened to me) and they will just laugh at you. I am traumatized by their behavior.

I just red the reply, so to to be clear, I am writing about: Dove Home Care from: Hampton in Arden, Solihull B92 0AY Don't provoke me any more because I will definitely go to court with my case.

31 mai 2022
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Please make contact with the office as we have no record of you ever working for our company, there are a few companies called similar names you must of reviewed the wrong one.

Noté 5 sur 5 étoiles

Dove Homecare and the service that they…

Dove Homecare and the service that they have provided me has been exemplary, this kind loving company has helped me through such a difficult time.
Thank you for all your support,

12 mai 2022
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thank You Norma for your lovely comment. Customer like you push us to keep delivering highest quality service.

Noté 5 sur 5 étoiles

Just a quick note to say thank you for…

Just a quick note to say thank you for the care and support your staff gave to my dad during the short-time that you supporting him at home. All of the staff were very loving and caring, very friendly and always willing to help. Thanks again :)

4 mai 2018
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thank you Mike!

Noté 5 sur 5 étoiles

My sincere thanks

I wish to convey my sincere thanks to all involved with the care and attention. You helped us through a difficult few weeks. Thank you

24 février 2018
Avis spontané
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Réponse de Dove Home Care Agency Ltd

Thanks dear :)

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