Emailed me saying an item i had ordered was out of stock, straight away gave me several options for alternative items or refund/site credit I chose another item and was shipped immediately and a... Voir plus
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DO NOT purchase ANYTHING from drama-call.co.uk it is an imitation website of the official drama call site (dramacall.com) they will take your money, you will receive no confirmation of order, they wil... Voir plus
Had an issue with a t-shirt my son bought at a pop up event. Went into the store today to get it rectified and the staff were amazing! Immediately replaced the t-shirt and gave him a free pair of sock... Voir plus
Drama what a company. I remember a kid called Dino in my area wearing it last year and I was like damn this is drip. Next thing U know half of my area is wearing it and it's good to see because it's a... Voir plus
4,1
Bien
47 avis
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Send half the order and then ghosted
£400 order and only sent £200 worth of stuff. Not answering messages. Order shown as completed when I have four items missing
Absolutely terrible will have to now contact card company and have two gutted kids at Christmas
24 novembre 2024
Avis spontané
Communication And Delivery Shocking
Amazing products but communication is beyond poor your be lucky to actually get hold of anyone. Then there delivery is on another level of slow says dispatched via Royal Mail and it will stay at that for over a month sometimes longer I’m amazed at how poor there system still is after being around as long as they have been now.
13 novembre 2024
Avis spontané
Extremely slow delivery
Like another customer has said, extremely slow delivery times and although it’s marked as despatched via Royal Mail, Drama Call themselves have confirmed that ‘The guys are packing the last of our orders this week so you should see an update on your tracking number soon.’ Sorry for a £60 T shirt ordered back in April that’s not really good enough. What a shame as this is my first experience buying with them, it should be made clear at point of sale that delivery could be up to 3 weeks as it is misleading not to inform or even send an update email out letting you know delivery is 3-4 weeks after order. I suspect stock is possibly ordered after release so as to not over order/waste but again this is misleading and should be advertised as a pre sale or otherwise as there’s no reason to be waiting 3-4 weeks for dispatch other than DC are possibly mega understaffed? Not good!
13 mai 2024
Avis spontané
delivery time is the slowest ever
10 mai 2024
Avis spontané
Great products
Great products - I've bought a few t- shirts for myself and my Son. He has also bought the jogger tracksuit, which is of very high quality and even lined with a very soft velour fabric. My only bug bear is the extremely slow delivery times, and this is not down to Royal Mail. I'm still waiting for a baby T, that I ordered over a week ago. The item is showing as shipped, but as of yet its yet to be taken to the mail office. This does put me off ordering in the future, especially as I wanted the item for a specific day, that has been and gone!
7 mai 2024
Avis spontané
Great brand
Great brand. Good quality products, fast delivery. Never had any issues with orders or delivery. Good communication. Highly recommended
29 septembre 2023
Avis spontané
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