Dream Products Avis 

1 032
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The items I purchased was delivered in record time, I imagine differences in material made from although fit was adequate. I will check for new garments for future purchases. My experience with vip re... Voir plus

Noté 5 sur 5 étoiles

My Wisteria plant arrived well packaged and was very lush looking. The planting was easy and I can't wait to enjoy this plant for years to come. Thank you for a wonderful product! I will order from yo... Voir plus

Noté 4 sur 5 étoiles

Overall I like this product to help me walk more upright. However I find the handle is too hard on my hands. It needs to be a softer, cushioned/rubber non-slip type of handle. I was in that. Do you o... Voir plus

Noté 5 sur 5 étoiles

The prices are very affordable and the items they sell are great for a lot of people who need things to help them in everyday situations that can’t be bought in just any store.

À propos de l'entreprise

Écrit par l'entreprise

Unique Items At Affordable Prices


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(1 032)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Take so long to get the order

Take so long to get the order

9 avril 2024
Logo de Dream Products

Réponse de Dream Products

"We sincerely apologize for the delay in receiving your order. We understand how frustrating it can be to wait longer than expected, and we take full responsibility for this inconvenience. We are actively working on improving our delivery processes to ensure that future orders reach you promptly. Thank you for your patience and understanding."

Noté 3 sur 5 étoiles

The return credit to my credit card…

The return credit to my credit card takes too long.

8 mai 2024
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Réponse de Dream Products

We sincerely apologize for the delay in processing your return credit. We understand how frustrating it can be to wait for a refund, and we want to assure you that we are working diligently to resolve this issue as quickly as possible. Please accept our apologies for any inconvenience caused, and rest assured that we are committed to providing a prompt and satisfactory resolution.

Noté 2 sur 5 étoiles

I ordered 2 orders of BOGO compression…

I ordered 2 orders of BOGO compression socks, one order in Black and the other in Flesh tone. I only received ONE pair of each. I couldn't find the order form and am still looking. It was a BOGO offer from your company.

10 avril 2024
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Réponse de Dream Products

Thank you for the message. The promo code applied to this order was: Two for Tuesday. You received 2 socks and only paid for 1 and the shipping was free.

Noté 4 sur 5 étoiles

The time to arrive and in perfect…

The time to arrive and in perfect condition was great. What wasn’t great was choice and way of measuring. I ordered according to chest size. But, with a bigger bust it does not fit. I sol bras and I know how to measure correctly. Your people need lessons.
Patti Kruger

8 avril 2024
Noté 1 sur 5 étoiles

My order was wrong I will not order…

My order was wrong I will not order again from your store

15 avril 2024
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Réponse de Dream Products

Hello,

Thank you for your feedback. We're sorry to hear that your order was wrong. Anytime this happens, all you need to do is contact us directly so we can assist you! Please call or email us and give us details of how the order is wrong so we can help you further. We apologize for the inconvenience that this has caused.

If you have any further questions or concerns, please let us know.

Thank You,
Sarah 11542
Dream Products Customer Service

email: csr@dreamproducts.com
phone: 800-530-2852

Noté 3 sur 5 étoiles

Review your order carefully

It’s been a while. I canceled my order. I wasn’t sure why a Monthly extra fee was included for a membership since I hadn’t yet received the products. I am not interested in this.

10 avril 2024
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Réponse de Dream Products

Thank you for your review. For the order number provided we are not showing you are part of any monthly membership. Please contact us with more information so we can assist you further.

Noté 3 sur 5 étoiles

The idea of the U shaped device to help…

The idea of the U shaped device to help someone get out of the bathtub is great, but it did not work on either of the 2 tubs in our house. They were slightly over 6 inches and it was unstable and would have been dangerous. I will likely have to return it.

14 avril 2024
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Réponse de Dream Products

Thanks for your feedback and ordering with us. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together

Noté 2 sur 5 étoiles

I returned this product via USP on…

I returned this product via USP on 4/23/2024.
The tracking on this package states that it was delivered to P.O. BOX OSHKOSH, WI 54903 on
April 27,2024. I have not received my refund as of
May 5,2024. What's going on?

23 avril 2024
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Réponse de Dream Products

Returns can take 2-4 weeks to complete. Once we get the package's back to the warehouse, additional time is needed to fully process the return into our system. We are still with in the 2-4 weeks. An email message is sent to you once it has been processed. I apologize for any inconvenience.

Noté 2 sur 5 étoiles

You send products that could be harmful…

You send products that could be harmful to California
residents; therefore, I had to return items. Because you did not include a return label, I had to pay $79 to return due to the size of the box. It was not a good experience and I certainly did not want to pay that amount to return. I am a senior and my son returned the package for me not knowing I would have just kept the items and thrown them away. If items are purchased from China and are deemed harmful to some parts of the country due to what the items are made from then you should NOT be buying anything from a country that sell goods that maybe harmful to any population. You should be receiving the items back and I would ask you to return the funds to my credit card that was used for the puchases.
Nadine L. Minnis

14 avril 2024
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Réponse de Dream Products

Thank you for your review. I am very sorry to hear we did not meet your expectations. Sounds like there were many mishaps and not the serve you deserve! I will pass this experience on to the correct department for review.

Noté 1 sur 5 étoiles

The fabric of the "cooling bra" and the…

The fabric of the "cooling bra" and the "snap front bra" are exactly the same except that the snap front cost 3 times as much. The lighter fabric means that the bra no longer supports a cup size C or larger. I am very disappointed.

13 avril 2024
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Réponse de Dream Products

Thank you for taking the time to share your feedback with us. We understand your disappointment regarding the fabric change in our "cooling bra" and "snap front bra." We sincerely apologize for any inconvenience this may have caused.

We value your feedback and take customer satisfaction very seriously. We have forwarded your concerns to our product development team for further review and consideration. Your insights help us improve our products and ensure they meet the needs of our customers.

We appreciate your continued support and hope to regain your trust in our brand.

Thank you for your understanding.

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