Dreams - Acton Avis 

Bed so nice and comfortable looks really nice in room

Needed to buy a double bed and mattress and the sales person offered the sleepmatch, as I was not sure which mattress to choose. Turned out perfectly! Very happy with my purchase and very grateful for the sales person’s help.

The mattress is very good, but the base is not worth of money very cheap quality?

Everything was expained with no pressure to buy
Tried the mattress
and top quality for the price
The salesman at Acton branch was first Class

The customer service was good the team called to inform us about there arrival time
They arrived at the time they said that they will arrive removed their shoes before they entered the room
The bed was assembled very well and we have not had any issues since then

This is the second purchase from Dreams in the past 7 years. Always a fabulous experience, I kick myself for getting seduced by those mattresses in a box, the quality and comfort do not compare!
Purchased my new mattress at the end of May in the Acton shop with Lynda, who helped us navigate the fancy sleepmatch machine! (fabulous) and assisted in trying all the different options available, which is hard when you have 2 different types of sleepers. But Lynda was great, pampered us with coffee and patience. Delivery took 2 weeks, approximately, and the delivery team was super professional. Removal of the old mattress was also seamless. So, thank you for restoring my sleep with a new super comfortable addition. Our cats also approve!

Excellent super king size beds with Tempur mattresses.

Great customer service. Big thanks to Mo in thr Acton branch. We are sleeping g alot better with pillows you recommended

The level of assistance/support was highly professional at every point. My wife and I were kindly offered to try the Sleepmatch diagnostic bed, wich is advanced technology. The lady who assisted us on Dreams in Acton, was extremely kind, polite, supportive and professional at all times. We were also offered a great discount, as part of a very convenient final price package. Dreams is definitely Superior Level. We're both very satisfied and happy with our purchase. We would strongly recommend Dreams. Simply, a perfect buying experience!

Great in-store service, delivery and product.

Building trust isn’t something that happens overnight. My journey with Dreams started back in 2014 when I first purchased a bed and mattress based on their strong reputation. When I recently returned to their Ealing branch for a new bed, I was greeted by Mo with a warm smile and exceptional service. It was only later that I found out he was the branch manager, which speaks volumes about his leadership and dedication.

Mo and Linda, who assisted us throughout the process, made sure we found the perfect mattress to meet our health needs. Their attention to detail and willingness to go the extra mile reinforced my trust in the brand.

Dreams consistently shows that their commitment to customer satisfaction is genuine, and I’m grateful for the professionalism and care I experienced. Thank you, Dreams, for maintaining such high standards."

"الثقة مش بتتبني من الفراغ، لكنها بتتأسس على التعامل الجيد والجهد المبذول. تجربتي مع شركة دريمز بدأت من 2014 لما اشتريت سرير وقاعدة ومرتبة بسبب سمعتهم الطيبة. لما قررت أرجع لهم عشان أشتري سرير جديد من فرع إيلين، لقيت نفس المستوى من الخدمة الممتازة.

من أول ما دخلت، استقبلني الأستاذ مو بابتسامة وحفاوة، وقدم لي كل الدعم والمساعدة كأنه موظف عادي. اكتشفت في النهاية إنه المسؤول عن الفرع، وده بيبين قد إيه هو شخص قيادي بيقود بالفعل، وبيحافظ على نفس مستوى الخدمة اللي بتقدمها الشركة. الأستاذة ليندا كمان كانت لطيفة جداً وساعدتنا في كل حاجة.

الاهتمام بتفاصيل راحتنا الصحية كان واضح في كل خطوة، وده خلاني أرجع لهم بثقة. دريمز بتحافظ على الثقة بين العميل والشركة من خلال اختيار الأشخاص الصح اللي بيمثلوا صورة محترمة وراقية للشركة. خالص تحياتي، أحمد مجدي."

Excellent mattress. Also the Maneger Monawar was great he gave me the best advice I recommend that he should be the person to speak to

Thank Monawar

The man who sold it to us was very patient and very nice, explaining it well to me. And the people who came to set it up were wonderful also

Great sales person was so helpful helping us choosing the mattress

Very friendly, delivery/assembly professional team.

Great service in store and the right mattress was provided

We were only expecting to purchase a mattress but Lynda ensured that we walked away with a super king bed and headboard too. And we’re delighted!

Overall a very good experience, everything went smoothly and according to plan.

The bed worked fine, though it was heavier than I expected. The sofa bed is excellent and very comfortable both for sitting and for sleeping