Absolutely love the new bed, exactly what we asked for in every way. Harry at the Gloucester store definately deserves a pay rise and was so friendly and efficient, have taken one star off as our free... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Voir plus
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Voir plus
Shaun was extremely helpful in guiding us to choosing the right matress for us. He set us up on the test matress to asses what level of firmness would be correct for us. With this information we were... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
The Peel Centre, GL1 5SF, Gloucester, Royaume-Uni
- 01452 300008
4,8
Excellent
337 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good advice and help in the shop…
Really good advice and help in the shop to find what my daughter wanted.
Delivery was great and the old bed and mattress taken away.
New bed is super comfortable and we would recommend.
13 mars 2025
Shawn was amazing very knowledgeable great salesman
Staff so helpful then gave us time to make our minds up after trying several mattresses
9 mars 2025
The salespeople were very good.
2 mars 2025
A good all round experience
Our experience at the store was enhanced by the person we dealt with both whilst there looking and gathering details and also when we returned 2 days later to arrange our purchase. The ability to test each options of beds was very informative and also to have the pros and cons pointed out to us (some of which we would never have thought of). To be able to pick a delivery date was great and the delivery itself was completely stress free having been kept informed of time slots and the manner of the team that came was very good.
14 février 2025
Gloucester store
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardiff chaps, were respectful, efficient and professional. I cannot fault the whole experience from start to finish. Thank you Kevin.
7 février 2025
Avis spontané
An easy experience from start to finish.
2 février 2025
Harry our salesman was very helpful &…
Harry our salesman was very helpful & gave us a good experience Also happy with all the extra giveaways.Mattress delivered on time & very comfortable .
12 février 2025
Great service
Great service, mattress delivered to me on time & it is excellent quality.
8 février 2025
Outstanding advice and customer…
Outstanding advice and customer service. Very patient. So much better than buying a mattress online, which was a disaster. Ask for Jack.
8 février 2025
Dreams for comfort
Friendly, professional staff able to answer all questions. Very helpful at finding the best mattress for us. Good prices
15 janvier 2025
Good value for money
I got a really good offer. The mattress is really comfortable. The delivery people were really helpful by keeping me informed about the time I can expect them and they were punctual.
26 janvier 2025
Helpful friendly staff in the shop.They…
Helpful friendly staff in the shop.They explained which mattress is the best for us.Excellent finance option.Free parking just before the shop.I definitely recommend this place to everyone
22 décembre 2024
Tempur Mattress …
Right from entering the Gloucester store to delivery was very organised , helpful and nothing too much trouble .
The advice given was great , chose our mattress and asked for delivery the week before Christmas at short notice and Dreams still did what they promised!
Such good customer service and all staff were friendly and obliging 5 stars A1 !!
21 décembre 2024
Very professional and friendly staff
25 novembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.