Dreams - Perth Avis 

175
TrustScore 5 sur 5

4,8

Unit 2 St Catherine's Retail Park, PH1 5XA Perth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

knowledgeable friendly staff who are attentive without being pushy. Great experience and also really happy with the mattress.

Noté 5 sur 5 étoiles

well, we knew exactly what we wanted when we arrived in store, there were two examples of the style we had decided on, tried them both, made selection, done and dusted. With the stores sales manager t... Voir plus

Noté 5 sur 5 étoiles

Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the prod... Voir plus

Noté 5 sur 5 étoiles

Superking Bed Experience at Dreams We recently purchased a superking bed from Dreams, and the whole experience has been excellent from start to finish. Robbie at the Perth store was profe... Voir plus


À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Magasin de matelas

Écrit par l'entreprise

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Écrit par l'entreprise

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Coordonnées de contact

  • Unit 2 St Catherine's Retail Park, PH1 5XA, Perth, Royaume-Uni

  • 01738234195

4,8

Excellent

TrustScore 5 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(175)

13 450 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Experience

From the initial point of contact with your excellent and very knowledgeable store assistant ( Mark ) everything has gone smoothly.
The advice ⭐️
The delivery ⭐️
Both me and my wife love the bed and mattress ,we are also both sleeping so much better so thank you .
The mattress was very expensive but so worth it .

Very happy !

31 août 2024
Noté 5 sur 5 étoiles

The service we received from Mark was…

The service we received from Mark was excellent. He showed us all our options and we never felt hurried to make up our mind. The machine to help him with which mattresses would suit us was great. Highly recommend Mark for his customer care and Dreams.

26 juillet 2024
Noté 3 sur 5 étoiles

Comfortable but overheating problem

A comfortable mattress but I have found so far that I am overheating with it. I am hoping it sorts itself out in time

14 juin 2024
Logo de Dreams - Perth

Réponse de Dreams - Perth

Good afternoon Alan

Thanks for leaving us your review. I am sorry to hear that your current mattress is causing you to overheat and currently not providing the desired comfort.
We do sincerely hope this gets better. I called to discuss this and options available to you should this not get improve but sorry I missed. I have however emailed you providing this information and this also contains my direct contact details.
Let me know if you wish to take up this option if required and I can progress this for you.

Many thanks

Stephen

Noté 5 sur 5 étoiles

Efficient service in store

Efficient service in store. Staff member at Perth store listened to our requirements and met them without trying to upsell. We were kept informed on the status of delivery throughout. Delivery was on time. Delivery team were efficient and friendly and wore shoe coverings. All in all a very good experience shopping with Dreams.

26 mai 2024
Noté 5 sur 5 étoiles

Double mattress

The delivery delivery men were kept us up-to-date on delivery time. Put shoe covers on to protect our carpets. Very happy with everything

18 mars 2024
Noté 5 sur 5 étoiles

So happy with Dreams!

The employees in the store were very helpful! Every time we talked by phone, which included a couple of calls from the States, made us feel like customer service was top notch! Rachel was so helpful and friendly. The guys who delivered our bed were wonderful, and they had to bring it up 3 flights of stairs … just really kind.

10 mars 2024
Noté 5 sur 5 étoiles

Great shopping experience

I had a great experience at Dreams in Perth! The staff was very friendly and didn't intimidate us, which was a nice change. Mark was extremely patient and answered all of our questions, and he showed us every bed we were interested in. Rachel introduced us to their website and showed us how to check all the other stock they have, so we could take another look at beds and mattresses while we were at home.
We were shopping with our two kids, which can be a hassle, but the staff was very accommodating. They let our kids play on the TV bed and watch cartoons, so my wife and I could relax and take our time deciding what we wanted to buy. I would highly recommend visiting Dreams in Perth because the staff is amazing. I don't think we would have made the purchase if they hadn't treated us so well.
Not only was it a great experience, but I also don't think I could have found a better price or selection anywhere else. Thank you so much!
Iza and Adam

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Experience

The shop staff were very professional. Their focus was ensuring that we purchased the best mattress for our personal comfort. The sales approach was reassuring and honest. The use of the mattress body fit technology was without doubt a great way of identifying the correct mattress range to suit our needs. This allowed us to focus on a smaller number of mattress types and price ranges to make the final decision. When the mattress was delivered the staff were great, they wore overshoes and gave a briefing on the mattress, including the 100 day comfort guarantee.
Overall well done Dreams Perth.

17 février 2024

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