Excellent mattress. Great care taken by the staff member in selecting the correct type of mattress. All communication was very good and correct. Delivery stalk were superb with nothing too much troubl... Voir plus
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Lisez les avis des autres
Eloise was so friendly , inviting and knowledgeable. Nothing was too much trouble . She was very helpful and was very patient with my need to try out different mattresses which the assessment bed i... Voir plus
Dreams in Worcester were fantastic. Ciara was polite and friendly and she recommended using the sleep machine and made us feel at ease using it . We were guided to mattresses which matched our need... Voir plus
Amazing experience from the moment we walked into Dreams Worcester. Georgia helped us from the moment we walked in. No pressure, very helpful. Delivery date was sooner than expected. Delivery guys wer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Unit C Lowesmoor Place, WR1 2DZ, Worcester, Royaume-Uni
- 01905918064
4,7
Excellent
179 avis
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Selecting a new Mattress and Bed
My Wife and I were assisted in selecting a new bed and mattress by Rob at the Worcester (Lowesmoor place) store.
He was very professional and offered us a computerised process to select a new mattress that would be suitable for both our needs.
He also showed plenty of patience while we selected a new bed frame.
Excellent service.
25 novembre 2025
Avis spontané
Sweet Dreams!!
From start to finish Dreams are with you all the way! Sweet Dreams!!!!
9 novembre 2025
Got what we wanted
Staff were helpful and we got what we wanted, what else is there to say?
19 octobre 2025
Great service from Dreams…
Great service from Georgia at Dreams Worcester.
Mattress was delivered on time and by very polite and helpful team.
10 nights now enjoying our very comfortable new mattress
Would not hesitate to recommend Dreams Worcester
17 octobre 2025
Went to Dreams to buy a mattress and…
Went to Dreams to buy a mattress and wow what a pleasant experience it was greeted by a lovely lady asstant at the door asked us if she could be of assistance, she first showed us the sleep match tech bed which you lie on and it matches you perfectly for your mattress,we were shown a variety of mattresses within our test results, after trying a few out we decided on the one we bought,we also bought two pillows and mattress covers.we arranged delivery and within two weeks we had our new mattress delivered by two lovely ads who were very friendly and helpful very smart in appearance too.all in ayabgreat shopping experience at Dreams of Worcester thank you to all involved.
Mr and Mrs M Gale.
15 septembre 2025
Good service and product
5 octobre 2025
Eloise was brilliant
Eloise was so friendly , inviting and knowledgeable. Nothing was too much trouble . She was very helpful and was very patient with my need to try out different mattresses which the assessment bed indicated my best suit my sore lower back and neck.
After a discussion over a cup of tea and confirming my preferred choice of frame and bed ( and extras to safeguard my purchases) , I'm now eagerly awaiting delivery :)
9 septembre 2025
Avis spontané
Delivery team were courteous and…
Delivery team were courteous and professional. Beds were delivered undamaged and all good quality and install in exactly the location requested.
6 septembre 2025
Ordered my mattress from my local…
Ordered my mattress from my local branch.
Friendly staff completed my order to my specifications.
On day of delivery I was kept appraised of my two hour delivery window by email , text and phone call.
Delivered on time to the room of my choice and my old mattress was recycled.
My new mattress is everything I was expecting , even though if after 30 days if I was now happy I could exchange it for another one.
26 août 2025
Great service beggining to end
From the moment we were greeted as we entered the store to the very helpful and knowledgeable advice given to the clarity during ordering
The date of delivery given was ideal and we were kept in touch with right up to a few minutes before
The delivery was on time and very skilfully and carefully done
The bed is superb Thank you
18 août 2025
The person that helped me in the shop…
The person that helped me in the shop was very good and the delivery people went out of their way to be careful and very helpful.
29 juin 2025
Great service all round
We had initially been to a different bed store in the Worcestershire area (Not a Dreams store) and found the customer services to be overly pushy making us uncomfortable. We decided to try Dreams in Worcester. The lady who we dealt with was very knowledgeable and helpful without being pushy and we decided to order that day- arranged a date for delivery and it arrived as booked with a courtesy call to confirm the 2 hour slot that morning. The delivery team were great. Bed was as we ordered and as described. Overall, there was nothing to fault- thank you.
14 août 2025
A good service and a lot of options
The service was good since the beginning . My bed is working properly and the mattress is very comfortable
12 août 2025
Very professional and helpful staff
Very professional and helpful staff. Guided us to choose our new bedframe and mattress with good product knowledge and advice.
1 août 2025
Professional informative staff with…
Professional informative staff with good after sales care
29 juillet 2025
Avis spontané
We were greeted with a pleasant…
We were greeted with a pleasant atmosphere, and no pressure into buying
26 juillet 2025
Horizontal delight!
A great clean and convenient store. Very helpful manager and staff who explained everything we needed to know and undertook a Dreams Match test to ascertain the type of mattress we needed.
A very good price due to a promotion.
27 juin 2025
Excellent purchase and delivery
27 juin 2025
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