Drive Solutions Avis 

1 320
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here agai... Voir plus

Noté 5 sur 5 étoiles

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Voir plus

Noté 5 sur 5 étoiles

The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Voir plus

Noté 5 sur 5 étoiles

The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Voir plus

À propos de l'entreprise

  1. Service de stockage et de disques durs
  2. aussi dans
  3. Magasin d'accessoires informatiques

Écrit par l'entreprise

DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 320)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I still don’t have the item that I paid…

I still don’t have the item that I paid for. I don’t know how much time the USPS personnel take to investigate. I can’t wait very long. Your company should have a better solution to take care your customer in this situation because when USPS personnel have the result they only talking to the sender (your company) not to the receiver.
This is the first time I buy from you and also the last.
Best regards,
Huy Nguyen

12 octobre 2026
Noté 5 sur 5 étoiles

DriveSolutions is incredible

DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here again!

29 septembre 2026
Noté 5 sur 5 étoiles

Great online tool to find compatible upgrades

Has a great online tool to find compatible upgrades for my laptops. I have made multiple purchases and the compatibility tool has never failed me. Fast fulfillment. Protective packaging. Would recommend to others.

10 septembre 2026
Noté 5 sur 5 étoiles

Best customer experience

The type of SATA drives I ordered, was out of stock. The support team reached out with alternate options and was delivered on-time. I would buy again in future and would recommend my friends to buy from here.

10 septembre 2026
Noté 5 sur 5 étoiles

Mostly I like the price

Mostly I like the price. I needed an SSD for an older computer, and didn't want to put a lot of money into it. The drive worked great and it was inexpensive.

10 septembre 2026
Noté 5 sur 5 étoiles

Outstanding service!

I just want to say that these people ROCK! Customer service has been over the top and will definitely do business with them again! Excellent experience!

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

great customer service

Ordered a used Western Digital 512GB gen 3 SSD they were out of stockand they called me and upgraded me to a new SK Hynix 512GB Gen 4 SSD at no extra charge and expedited shipping Great customer service and communication.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Part was easy to find on the website, exactly what I needed. Good notification for delivery. I’ll use this company for future needs.

3 février 2026
Noté 2 sur 5 étoiles

The drive they sent me was reported to be defective by a local computer repair shop.

The review I submitted was true to the best of my knowledge. When I received the 512 GB from Drive Solutions I attempted to clone it. When that wasn't successful I contacted the maker of my backup, Acronis who spent over an hour trying to clone the drive. When that didn't work I took the 512 GB drive to a local computer repair shop. The technician I hired to install it said it was defective.
After all this frustration I decided to replace my 7 year old laptop with a faster new one. I didn't find out that the repair shop installed Drive Solutions Samsung 512GB SSD and returned my old Micron 256GB until I picked up the old laptop and booted it up.
There was nothing malicious on my part when I wrote the review. I was simply relaying the facts as reported to me by the computer repair shop. I have since apologized to Drive Solutions and plan to never use that repair shop again.

1 février 2026
Logo de Drive Solutions

Réponse de Drive Solutions

Sellers Beware – Customer Review Incident
We want to share a recent experience with a customer, Mr. William Marshall, to make other sellers aware of a situation that raised several concerns.

We shipped Mr. Marshall exactly what he ordered: a new Samsung Gen4 NVMe 512GB SSD. He posted a negative review claiming the drive was defective without contacting us first.

We reached out to help troubleshoot and provided guidance on common installation issues. He later said a local technician told him the drive was defective and asked for a refund, stating he would remove the review if we did—an attempt at review manipulation.

We offered to replace the drive at no cost or accept a return for testing, which is our standard process for suspected defective products.

When we received a return, it did not include the Samsung drive we shipped. Instead, it contained a Micron 256GB OEM SSD and a non-returnable data transfer case missing parts. Mr. Marshall then asked that we return the incorrect items at our expense, again linking it to removing the review.

We are always willing to help customers resolve issues, but the product we shipped was never returned, and the customer’s actions represent review manipulation

Noté 1 sur 5 étoiles

I purchased a 16GB DDR5 5600 stick for…

I purchased a 16GB DDR5 5600 stick for $165 on January 21st, but the next day I received an email saying it was backordered and no longer available, even though about 10 were listed in stock at the time of purchase. While I was disappointed, I was able to get a 16GB Patriot DDR5 6000 CL30 module from Newegg for slightly more than $165, so it worked out in the end. I just wish DriveSolutions would provide more accurate inventory information instead of sending apologies after the fact.

22 janvier 2026

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