DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here agai... Voir plus
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Lisez les avis des autres
Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Voir plus
The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Voir plus
The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!
Coordonnées de contact
6442 Platt Ave #153, 91307, West Hills, Etats-Unis
- 747-888-3085
- sales@drivesolutions.com
- www.drivesolutions.com
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Everything from from purchase the…
Everything from from purchase to the customer service it's a great company!!!!! Thank you all
30 août 2024
Every costumer seems important
Even if I am a new customer and it is a small order, I got real good service. Got the part in a few days.
There was an issue with our transportation. Somebody took time to call me by phone and not just send an e-mail.I really appreciate that part of the service.
30 août 2024
You shiped fast and product was as…
You shiped fast and product was as advertised. Too bad I didnt need it after all.
8 août 2024
Best PC Parts Website
I purchased an HDD for my broken laptops HDD and it went well, they delivered to me on Saturday and had affordable prices. I was able to replace my HDD and I got to say they are very quick and the part made my laptop 5x faster. I recommend buying from them.
30 juillet 2024
Great site to find what you need
Great site to find what you need. The database for looking up upgrades or replacing computer hard drives is the best I found out on the web. They inform you what works for laptop or computer and options for the part your replacing. No guessing if it will work. Unlike the problem I had when I tried going to a major department store to buy a ssd. They sold me a unit that was the wrong type of connector. I knew something wasn't right. With searching the web again I found this site. They showed me what would work. And saved me a lot of money and time. Thankfully I didn't open the package and took the unit back and got my money back. I wish I would have found this place first. It would have saved me some frustration trying to find my parts. If I could give them 10 stars. I would. Places like this makes customers for life. Thank you.
28 juillet 2024
The replacement SSD hard drive arrived…
The replacement SSD hard drive arrived ahead of promised delivery date and worked perfectly. Was able to get the laptop OS reloaded and functioning again. Ordered a replacement drive from a different company before this one that was more expensive and turned out to be incompatible with the laptop even though the other company listed it as a valid replacement for the Lenovo laptop. THANK YOU!
24 juillet 2024
4 Gig SSD
Their Experience and We Site make it easy to find exactly what I need and also the Shipping is quick
2 juillet 2024
Use the part replacement guide to insure you get the right part.
The DriveSolutions site has very good documentation to make sure you have the right replacement part for your device. The Hard Drive and Memory Chip were exact replacements.
5 juillet 2024
Fast delivery!
28 juin 2024
They had the HP SSD that I wanted
They had the HP SSD that I wanted. Prompt delivery at great price.
8 juin 2024
Great Service !
Required SSD replacement recommendation worked without any issues, problems.. Very satisfied with the support & purchase!
27 mai 2024
No order confirmation emails
No order confirmation emails, shipping email, nothing. Charge was pending on my account fir 3-4 days, then fell off. So I ordered a hard drive from someone else. 2 days later the charge showed up and went through. Still no confirmation order, feedback, nothing. Shipping was fast. Arrived in 2 days. But now, I have a second one on the way, from someone else, because I didn't think this order was completed. Oh, and I only had money in that account for 1 order, not 2. I had to quickly shift money from 1 account to another to cover this without incurring charges.
25 mai 2024
Réponse de Drive Solutions
This is an unfortunate situation and review.
1 - The customer stated that they did not receive the order confirmation or shipment confirmation emails and we do not know why other than it was sent to spam/junk or there was a technical issue that was out of our control. When the email confirmations are generated they are sent to the customer, our order department, and the sales manager. In this case, we checked and all the confirmation emails show they were sent and confirmed received on our side.
2 - In regard to the customer stating the credit card charge was pending and then fell off, it can be confusing for customers how the charge process works.
Here is an explanation of how the credit card process works for an online order.
-Once you submit your payment information, our system sends a request to your bank to authorize the charge. This is like a temporary hold on the amount of the order. At this stage, the money is not yet taken from your account, but it is reserved for us to ensure that the funds are available. You might see this as a "pending" charge on your bank statement.
-With the authorization in place, we begin processing your order. After your order is ready to be shipped, we capture the charge. This means we finalize the transaction and the reserved amount is now deducted from your account. The "pending" status on your bank statement will change to a completed transaction.
3 - We did not know the customer was having an issue until we received this review. If we had been contacted by email or phone, we would have gladly worked to resolve any issues.
4 - Once we received the review, we contacted the customer immediately to discuss the situation. We offered the customer to return the order for a full refund since he mentioned he had ordered another drive from somewhere else, which they declined.
Customers are encouraged to leave reviews and we use all feedback to try and improve our services. Sometimes this process does not give us a chance to address and fix any problems before a review is posted. It is inevitable that things will go wrong, but what is important is how a company handles the situation. In this case, we feel we were not given the opportunity to address the customer's concerns and the customer could have contacted us before leaving a one star review, which we do not feel is warranted and can be harmful to our reputation.
Great price
Great price, very detailed information about the HDD and what was compatible with my PC. HDD was packed very carefully, arrived in a short time and both box and contents arrived undamaged. Commend both Drive Solutions and the USPS for an all around positive experience.
24 mai 2024
I am satisfied with the hard drive ordered from DriveSolutions.com
Its been some times since I was thinking to order some hard drive so I checked internet offers.
From what I found my eyes just kept looking on site called drivesolutions which is well done and I picked what I wanted and made order. As living in the middle of the EU it took some time to get it but I had handy email communication about shipping so everything went smooth and package arrived allright. Wanna thanks for this experiences and easily giving rating five stars from five. PS: English isnt my native language so there can be some typos.
18 avril 2024
Avis spontané
Great
Received on time. Everything was as stated. Everything worked perfectly as it was supposed to. I would buy from this company again if needed.
1 mai 2024
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