I really like their UI and huge selections of the slots. I was successfully able to withdraw twice over 2 grant I think. Process usually takes 5-7 days with crypto (this is pretty smooth process co... Voir plus
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Lisez les avis des autres
I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... Voir plus
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So I noticed that they changed their gaming platform. Almost every slot used to have the option to play the game in slow, normal or fast mode. Now, every single game has only a normal or fast speed o... Voir plus
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For the love of God, DO NOT USE this site!!! So unprofessionally done. God help you if you need real help and you get stuck chatting with "Bob" their AI bot. USELESS! Only get a fraction of your wi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Coordonnées de contact
Etats-Unis
- support@duckyluck.ag
- www.duckyluck.ag
Information importante
2,6
Bas
387 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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It not fair to say we can by a bonus…
It not fair to say we can by a bonus and not let me see the screen. Took $8.00 out of my account 3 times and I do not know what's happening. I will leave reviews to warn others. $30.00 in less than 3 mins gone.
16 août 2025
Avis spontané
Réponse de DuckyLuck
Hello Tina,
I understand how upsetting it must feel to purchase a bonus and not see what’s happening on the screen, that’s not the experience we want for our players. Please reach out to our team at support@duckyluck.ag so we can review your account and investigate the bonus issue directly.
We’re here to help and want to make sure everything is clear and fair with your gameplay.
Best regards,
Casino Experience Team
If I could give this site negative…
If I could give this site negative Stars I would. This is the most fraudulent site I have ever been on. Do not trust this site. Do not give them your money, you will never receive you're withdrawal. I've been given a different date every day that I was supposed to receive my money and it never came. This site is a scam. Do not trust it
16 août 2025
Avis spontané
Réponse de DuckyLuck
Hello Michelle,
We’re sorry to hear you haven’t received your withdrawal within the expected timeframe, we understand how frustrating that can be.
Please reach out to us at support@duckyluck.ag so we can investigate your account and assist in processing your withdrawal as quickly as possible.
Best regards,
Casino Experience Team
Absolutely a scam place
Absolutely a scam place. No matter how large or small , they won’t let you withdraw. Stay away
14 août 2025
Avis spontané
Réponse de DuckyLuck
Hello Oscar,
Sorry to hear you’ve had trouble withdrawing your funds. If this is your first withdrawal, a one-time verification process is required. Once completed, withdrawals are processed within the expected timeframe.
For the fastest and fee-free option, we recommend using Bitcoin, which ensures quicker processing. Our support team is here to guide you through every step, please reach out at support@duckyluck.ag if you need assistance.
Best regards,
Casino Experience Team
LOVE THE GAMES
Update, I've finally was able to make a successful withdrawal...thank you
Still love the games and will continue playing and hopefully keep winning and making withdrawals
LOVE THE GAMES, AND I HAVE WON SOME...TIRED TO WITHDRAW VIA bC to my wallet and it keeps rejecting the requests, also tried sending the requested documents for identity verification to the email address provided twice and they can not be delivered. I feel this online casino is nothing but a scam
Good thing I only wasted $25...ill stick to my Seneca Niagara.
3 août 2025
Avis spontané
Réponse de DuckyLuck
Hello Giggs,
Thanks for sharing your experience. I understand how frustrating it must feel to have your withdrawal requests rejected and to run into trouble submitting your documents.
Since this is your first withdrawal, a one-time verification process is required to ensure your account’s security. To complete it smoothly, please send your documents to faxback@duckyluck.ag. As a pro tip, sending each document in a separate email helps avoid delays and ensures everything is received correctly.
Our support team is here to guide you through every step of the way. If you need help or confirmation once your documents are sent, don’t hesitate to reach out at support@duckyluck.ag.
Best regards,
Casino Experience Team
Very nervous right now
Put in 1200 over the last month but finally hit big, 11k+ . Cashed out 2400 and now i play the waiting game. I'm just really hoping that the ease at which they took my money doesn't end up a massive headache to get it. If I get paid at all. Will update when I have more info
3 août 2025
Avis spontané
Réponse de DuckyLuck
Hello Jeremy,
Congratulations on your big win!
To enjoy your winnings even sooner, we recommend using Bitcoin for withdrawals, it’s our fastest option and free of fees. We look forward to seeing you enjoy your payout and hope it’s a smooth, hassle-free process.
Best regards,
Casino Experience Team
DuckyLuck.ag – Misleading, Unethical, and Potentially Fraudulent
I signed up with DuckyLuck.ag under the impression that it was a legitimate online casino. In reality, this operation is unlicensed, unregulated, and targeting U.S. customers illegally. The site misrepresents its services, refuses legitimate withdrawals, and hides behind ambiguous terms and evasive customer support. This platform is a predatory offshore scam with no accountability or legal oversight. Players should avoid DuckyLuck entirely and report any suspicious activity. This conduct is unethical and borders on criminal. I’ve filed formal complaints with U.S. authorities.
29 juillet 2025
Avis spontané
Réponse de DuckyLuck
Hello Ciabatta Don Dada,
Thanks for sharing your thoughts. We take feedback seriously and want to ensure every player feels treated fairly and transparently.
If you have any concerns about withdrawals, account issues, or any other aspect of your experience, our support team is here to help. You can reach us directly at support@duckyluck.ag, and we’ll work with you to resolve any inquiries promptly.
We are committed to providing a fair and transparent gaming environment for all our players and appreciate any opportunity to address concerns.
Best regards,
Casino Experience Team
Don’t make any deposits
Don’t make any deposits. You will never see your money. It’s all a scam.
16 juillet 2025
Avis spontané
Réponse de DuckyLuck
Hello Sebastian,
Thank you for taking the time to share your feedback.
We take all deposit and withdrawal concerns seriously, and our goal is to provide a safe and enjoyable experience for all our players. All deposits and withdrawals follow standard procedures, and funds are delivered within the timeframes outlined on our website.
If you’ve experienced any issues with a transaction, we encourage you to reach out to our Support Team directly via email to support@duckyluck.ag or via Live Chat, we’re here to help and ensure everything is properly resolved.
Best regards,
Casino Experience Team
These reviews dont add up to my experience
I have had nothing but great experience with Ducky Luck . Once I figured out how all these online casinos operate they were a step above the restroom. Won plenty of free 50 bucks on free bonus spins ans cashed out after my play through. Won some bigger jackpots aswell. Always paid fairly fast. The reason I stopped playing was they sent me an email saying since I was a skilled player they would no longer offer me bonuses and rewards lol. I only play slots so that is pretty ridiculous. I have lost way more then Won and regardless of what people think slots are random. They just didn't like the fact I got lucky a few times in a row. Oh well. Their loss. Plenty of other places to play that want my money. 90 percent of these reviews are posted from people who dont understand or care to learn how the casinos operate
11 juillet 2025
Avis spontané
Réponse de DuckyLuck
Hello B,
Thank you for the great review and for sharing your experience with us!
We’re glad to hear you’ve enjoyed your time at DuckyLuck, especially your wins and smooth withdrawals, that’s exactly the kind of experience we aim to provide. We also appreciate your thoughtful perspective on how online casinos work.
Regarding the “Skilled Player” classification, it’s based on several internal criteria related to gameplay trends and outcomes. While it may affect eligibility for certain promotions, it simply means you’re doing well on your own, no wagering requirements, no strings attached. And importantly, this classification isn’t permanent and can change over time.
Thank you again for playing with us. We hope to welcome you back in the future!
Warm regards,
Casino Experience Team
SCAM!!!!!!!!…
Don't give them your money you will never ever receive your winnings
1 mai 2025
Avis spontané
Réponse de DuckyLuck
Hello Bonnie,
We take all withdrawal concerns seriously and are committed to maintaining a fair and transparent gaming experience for every player. While we understand your frustration, we encourage you to reach out to our Support Team via live chat or email at support@duckyluck.ag so we can better understand your situation and assist you directly.
Our operations are governed by strict protocols, and we’re always happy to clarify any questions about your account or gameplay. We’re here to help and hope to have the opportunity to address your concerns.
Best regards,
Casino Experience Team
This is a scam casino that takes your…
This is a scam casino that takes your money but offers no way to pay you with money if you live in certain places. I just basically gifted these thieves over 200 bucks because they don't pay anything but bitcoin to people in my state but they will sure take money and wo t.even tell you until you try to cash out. Shame on you for stealing for a living. These guys can expect legal trouble if they have done anything illegal in my state because I am going to check the legalities of their operations here first thing in the morning
30 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Charlie,
Thank you for your review. While certain withdrawal methods like Bank Wire or Check may be unavailable in restricted areas due to regional limitations, we do offer Bitcoin as a reliable and secure withdrawal method for all players.
We highly recommend Bitcoin, as it allows you to receive your funds within 1 business day after approval and is free of fees, unlike traditional methods which can take up to 20 business days.
If you need help setting up a crypto wallet, we have step-by-step guides available on our website to walk you through the process:
https://www.duckyluck.ag/crypto-hub/
If you have any questions or need further assistance, feel free to reach out to our Support Team.
Best regards,
Casino Experience Team
Labeled "skillful player at slots! What a joke…
First time ever playing slots online and got labeled a skillful player and not eligible for and promotions. Nothing in the form of a reward for spending almost 5 grand there. Asked them how can anyone be skilled at a game that's completely random and no answer from them. They are crooks and do not reward loyalty what so ever. Play at your own risk.
30 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Jason,
Thank you for taking the time to share your feedback.
The “Skilled Player” classification is based on several criteria tied to a player’s gaming habits and outcomes. It simply indicates that a player has demonstrated consistent success without the need for bonus funds.
While this status affects eligibility for certain promotions, it also means you can continue playing with your cash balance without the restrictions of wagering requirements.
Please note that this classification is not permanent and may change over time. If you have any questions or need further clarification, our support team is always happy to assist.
Best regards,
Casino Experience Team
Cash deposit for everything
I don't like the fact that I have to make a deposit first to get cash back and free spins. So.e days I don't have money to play so getting what I am suppose to get would be very nice.
29 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Ken,
Thank you for taking the time to share your bonusing experience.
We understand how important bonus rewards can be, especially on days when you’re not planning to deposit. While cashback and free spins typically require a deposit to be activated, we do occasionally send out free bonuses with no deposit needed, keep your eye out on your inbox to get the latest offers!
Feel free to reach out to our Support Team anytime, they’ll be happy to check if there are any available promotions on your account!
Thank you again for your input. We are committed to providing a fair and transparent experience, and your comments help us improve.
Best regards,
Casino Experience Team
It's important to know that they send email promo for opening, get ALL your information and will not honor the promo. Then to close the account 30m later, chat wanted ALL info again. SCAM
I received an email, promotion for a new account. I set it up, providing ALL my info, then no promotion available. Then to close 30m later with chat because there is no # to call, chat requests ALL my info again. This site is not legit, it's totally a SCAM. BEWARE
Edit to respond to response: first it wasn't certain info required, it was name, DOB, address, phone # and email (same info to open), I never had a question about your current promo, it was an issue with the emailed promo to open the account that was not honored, I had NEVER had an account, so your point about a duplicate account is BS and invalid. Your entire response was fluffing your company to be honest but YOU'RE A SCAM!
24 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Cas,
Thank you for taking the time to share your experience.
When reaching out to our Support team via chat, you may be asked to confirm certain security details. This is a standard part of our account security process and helps ensure we’re communicating with the rightful account holder.
Please note that only one account is permitted per player. Duplicate accounts are automatically closed in accordance with our Terms and Conditions. If you have questions about a specific promotion or your eligibility, we encourage you to visit our promotions page at the link below or contact our Support team for clarification.
Current promotions: https://www.duckyluck.ag/promotions/
We’re here to help and appreciate your understanding.
Best regards,
Casino Experience Team
Account balance disappeared.
Deposited $100, got my winnings up to $400. Signed in the next day and account balance was zero. Deposit history says zero and All Transactions history says zero!!!
17 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello JT,
Thank you for bringing this to our attention. We understand how concerning it must be to see a discrepancy in your account balance.
Please reach out to our support team as soon as possible via email to support@duckyluck.ag or live chat so we can review your account in detail and assist accordingly. Our agents are available 24/7 and will be happy to investigate and help clarify any issues.
We’re here to support you every step of the way.
Best regards
Casino Experience Team
Fraudulent use of my credit cards ☹️
Made two deposits using credit cards. Both cards were used for fraudulent purchases immediately after using them on Duckluck. Stay away!!!
9 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Ronald,
Thank you for bringing this to our attention. We take security and account integrity very seriously.
Please note that we do not make any unauthorized charges. In many cases, what may appear as unexpected activity is actually a standard preauthorization, a common practice with online transactions. These preauthorization's typically remain in a pending state and are removed from your statement shortly thereafter.
If you are seeing completed charges that you do not recognize, we strongly encourage you to reach out to our support team via live chat or email so we can investigate the matter further and assist you directly.
Best regards
Casino Experience Team
DO NOT ENTER SCAM!!!
Update to my post... I asked them Ducklucky again, when I will get my winnings of $500.00, this is now the 6th or 7th time asking. This time they said because I questioned my deposits they will no longer pay me out. TOTOAL SCAM. They told me all was approved the last 6 times I talked to them, but now..... LIARS!!!!!
3 avril 2025
Avis spontané
Réponse de DuckyLuck
Hello Deborah,
Thank you for your feedback. We understand how important timely payouts are and apologize for the delay you experienced in receiving your winnings.
We can confirm that your withdrawal was successfully processed and paid on April 29th. While we’re glad this was ultimately resolved, we acknowledge that delays can be frustrating and we sincerely regret any inconvenience caused during the process.
For future withdrawals, we recommend using Bitcoin, as it often provides the fastest and most seamless experience for our players.
Should you have any additional concerns or questions, please don’t hesitate to reach out to our support team for further assistance.
Best regards,
Casino Experience Team
🚨Seriously DO NOT DEPOSIT FUNDS HERE🚨
Let's just make this so super easy
🚨They are frauds 🚨
If they ( duckyluck.ag ) will steal the identity of Dana White , use it in a deepfake to promote their own brand , without asking for Dana whites permission , nor paying the man anything from the money made from that specific ad...do you think they care AT ALL about their players
If the way they attract players starts with deception, do you think that everything is ran fair behind the scenes? A good indicator of a person/entity's standards is their past standards exhibited .
They will remove bonuses randomly , lock your account , take half your winnings due to some reason they concoct and if you ask they will straight up tell you " when players sign up you agreed to certain conditions , and one of The conditions is that they can do whatever they want, whenever they want , for whatever reason they deem appropriate.
Duckyluck = crooks
You WILL get Taken by this company...not maybe... not possibility... not could.......WILL
9 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello ThatDudeRalf,
Thank you for taking the time to share your perspective.
We understand your concerns and want to assure you that we are committed to providing a safe, fair, and transparent experience for all players.
Our terms and conditions, including those related to promotions, bonus eligibility, and account management, are openly provided to all players prior to participation. These terms are in place to ensure a fair and transparent gaming environment for everyone.
We understand that bonus terms, account eligibility changes, or required verification processes may not always align with personal expectations, but we take player feedback seriously and review each case thoroughly and individually. If you have experienced any unresolved issues with your account, we strongly encourage you to reach out directly to our Support Team so we can look into it.
We're here to help and always aim to provide a positive and trustworthy experience to our players.
Best regards,
Casino Experience Team
Scammers
I've been playing quite a while, cashed out 1 time and they removed all promotions and bonuses. Still waiting to become a VIP member. Once you win, daily free spins are not available 😞
3 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Sophia,
Thank you for taking the time to share your experience with us.
We’re glad to hear you’ve enjoyed playing and were able to complete a successful withdrawal! Regarding bonus availability, please note that some accounts may have temporary limitations based on activity patterns. This includes promotions such as daily free spins or future eligibility for bonuses.
While bonuses are currently unavailable on your account, this status is not permanent and may change over time. You're still welcome to enjoy all games and features using regular deposits, and we encourage you to continue playing as you normally would.
Should you have any questions or need more details about your account status, our Support Team is here to help 24/7.
Best regards,
Casino Experience Team
Scammers
So i have been going through the verification process and have sent multiple emails and exactly how they ask. They keep saying its blurry yet but take picture standing still in bright room, clean camara with new samsung and i use jpeg for ducuments as they requested. Yet they keep saying is blurry. This is scam i have verifed with couple online casinos never went throgh this.. avoid this its def scam, the app was even named somthing else , ehi h is a redflag of its own. Im not or have any ifiliation but go play chumba or the other casinos never had issues verify no issues or crazy fees for with drawling and i have won good money mult times stay away from this scam. Dont put lot of your money in espically beginning without trying to withdrwal a small win. Do your own research google this comapy and look all the reedit reviews aswell
29 mai 2025
Avis spontané
Réponse de DuckyLuck
Hello Zenaid,
Thank you for sharing your feedback.
We understand that the verification process can feel frustrating, especially if documents are being rejected.
Please know that this is a one-time process required to safeguard your account and ensure compliance with industry regulations. It’s a standard measure followed by all legitimate online casinos.
If documents appear blurry or unclear, even when they seem fine on your end, our system may still flag them based on strict resolution and clarity criteria.
To help speed things up, we’ve put together an article with tips on how to submit documents correctly and avoid common rejections: https://www.duckyluck.ag/self-help/id-validation/how-can-i-make-sure-that-my-documents-are-not-rejected/
We appreciate your patience and encourage you to reach out via live chat for real-time support if you need help with resubmission.
Best regards,
Casino Experience Team
SCAM
total scam . i deposit 250.00 got up to 2500.00 they would not let me withdrawal . stay away from this place, I wish I would have looked here first,
3 juin 2025
Avis spontané
Réponse de DuckyLuck
Hello Dwayne,
Thank you for taking the time to share your experience.
We understand how frustrating it can be when a withdrawal doesn’t go as expected. Please note that if a bonus is active on your account, playthrough requirements must be completed before any withdrawal can be processed. These requirements are clearly outlined before and after claiming a bonus to ensure transparency.
If you’d like help reviewing your account or understanding the terms applied, our support team is available 24/7 and happy to assist.
Best regards,
Casino Experience Team
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