I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Items with wrong color delivered. I wrote an email but received no answer. Absolutely ZERO customer service.
Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Voir plus
L'entreprise a répondu
I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Voir plus
L'entreprise a répondu
4,1
Bien
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Items with wrong color delivered
Items with wrong color delivered. I wrote an email but received no answer.
Absolutely ZERO customer service.
22 août 2026
Avis spontané
Don’t go with this company scammers 3/88
18 septembre 2026
Avis spontané
DVOR is always a great place to shop…
DVOR is always a great place to shop for all my gear and firearms needs. Thanks DVOR for what you provide on your site.
18 septembre 2026
Avis spontané
Réponse de Dvor
Thanks for taking the time to share your experience with us. We look forward to helping you with your next order!
The product was fine and the price was…
The product was fine and the price was good. The shipping is ridiculous. Took 3 weeks to receive the product. I wasn’t expecting overnight but the wait was a bit much.
27 août 2026
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive customer experience with us, as that is certainly never our intention.
In regards to the product availability, we are very transparent when it comes to publishing the availability in stock of the items that we have on our website. Please note that the product's availability is listed to the right of the Add to Cart button and the product you ordered was listed as having a 1-3 week timeframe for shipping.
We are sorry for any frustration this has caused.
Reliable source for gear
Shipping is quick, Prices are reasonable, Products are good quality.
1 juillet 2026
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide your feedback to us. We look forward to helping you with your next order!
Lost in the USPS mail service
I paid 516.00 for a scope i have yett to receieve. I accidently had it mailed to our home in Texas instead of our summer home in Canon City, Colorado. Totally my fault! I called our USPS mail lady in texas. We had set up our mail.to be forwarded back in April to our summer home. Mail lady put a forward sticker on it, mailed it oit of Alamo Texas. Never got it. I guess i am out the money on it.
8 août 2026
Avis spontané
Réponse de Dvor
We have reviewed your order and see that instead of being forwarded to you from Texas, it was processed as a Return to Sender and was sent back to our warehouse facility. I show that we received it late last week according to the tracking and our returns department should be processing it soon. We have the order noted already to reship it to your updated address in Colorado so you will get an email confirmation of the shipping once it has been sent out again.
If you need any further updates on this, please reach out to our Customer Care team (contact information can be found here: https://www.dvor.com/contact-us.html).
Shipping delays
I have used DVOR for 13 years. Generally been very happy with their service. This particular order, was placed April 9th. It has been repeatedly delayed. I still have not received the product and it is now August. The most frustrating thing is that a similar product was offered by DVOR that I would have ordered instead but I was not allowed to cancel the original order. So I am stuck waiting until the item is obtained and eventually shipped, 4 months later, provided the delivery date isn’t moved again.
2 août 2026
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have reviewed your order and have asked our Customer Care team to review the situation with the backordered item again to see if anything can be done to help resolve this situation, within DVOR's policies and procedures.
We work with our suppliers to get shipments as quickly as possible and are always striving to provide accurate information on ETA and shipping timeframes but an unexpected delay affected your order, resulting in this issue.
Once again, we are sorry for this delay.
Excellent prices for quality products
Excellent prices for quality products. Very fast shipping.
16 juin 2026
Avis spontané
Réponse de Dvor
Thanks for taking the time to share your feedback with us. We look forward to helping you with your next order!
I lock my cards after a purchase
I lock my cards after a purchase, for some reason DVOR charged at shipping, didn’t respond for 24hrs to my reply of rerun the card, which resulted in a delay. Still do not have possession and it’s been a minute.
22 juillet 2026
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention.
In regards to processing & shipping timeframes, per our payment policy, "Dvor does not capture funds from your card until your items are available and ready to be shipped." This allows us to confirm that the item is ready to ship and to review & confirm any compliance restrictions based on the product and location it is shipping to prior to capturing funds. Here is a link to our payment policy: https://www.dvor.com/payment-policy.html
We are sorry for this frustrating situation but we hope this will help you understand why your order had a short delay between being placed and having the payment processed. We have also confirmed that your shipment is currently in transit with an expected delivery later this week and have emailed you the tracking information. We look forward to helping you again in the future.
Réponse de Dvor
Thanks for taking the time to share your experience with us! We appreciate your kind words and look forward to helping you with your next order.
They still have not shipped my order…
They still have not shipped my order from April yet the same item has been offered for sale again at least twice in the last 4 months. They blame their supplier for not shipping the item yet it is in stock and available from multiple other retailers there is also no delay on the item at the manufacturer. I will not be buying anything from Dvor or Optics Planet again, this is a deceptive business practice under California Unfair Competition Law.
To Dvor: I have reached out to your customer care team many times, they place blame on your buyers but cannot offer anything other than canceling the order or telling me to wait more. If you haven't fulfilled backorder from 4 months prior you shouldn't be offering the item for sale again.. Item is Fisher Gold Bug 2 metal detector.
20 avril 2026
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We were unable to locate your order from the information provided but would love the opportunity to review this situation with you directly. Without the details of your order, we are unable to review the specific product in question or any notes that may be on your order about this situation.
Please reach out to our Customer Care team to see if there are any additional steps we can take to try and resolve this situation. (contact information can be found here: https://www.dvor.com/contact-us.html).
Added Note 7/23
Thank you for your response and for providing more details of your order. We have located your orders and see that you have worked with our Customer Care team to try and get this metal detector to you as soon as possible. I will provide your feedback on this process and the issues you had with our Customer Care team leadership and ask them to review it further to try and ensure that we get this order to you as soon as we can.
Réponse de Dvor
Thanks for sharing your experience with DVOR, we look forward to helping you with your next order!
Fast shipping
Fast shipping, great deals on my purchases. I check everyday and always see something worth buying lol.
10 juin 2026
Avis spontané
Réponse de Dvor
Thanks for being a part of our DVOR community, we appreciate you taking the time to share your experience!
Good products and great communication
Good products and great communication. FAST shipping of in stock items. Prompt updates and status of backordered items - shipped ASAP as soon as they came in. Not charged until the item was shipped.
15 juin 2026
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide this feedback for us and for sharing your experience. We look forward to helping you with your next order & have a great day!
I keep going back...
Dvor consistently offers exceptionally great prices, has quick shipping, and I will use them again!
12 juin 2026
Avis spontané
Réponse de Dvor
Thanks for shopping with us at DVOR, we look forward to helping you with your next order!
Réponse de Dvor
Thanks for taking the time to share your experience, we appreciate your business and look forward to helping you again in the future!
Great service
Great price for items I was going to buy anyway. Great service.
25 mai 2026
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with us Bobby, we appreciate your business!
Price was good fast shipping good…
Price was good fast shipping good quality product
27 mai 2026
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with DVOR, we appreciate your business!
Have had no problems with Dvor
Have had no problems with Dvor, shipping ok, prices are great at times
13 juin 2026
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with DVOR, we appreciate your business and look forward to helping you with your next order!
I have been buying gear and parts from…
I have been buying gear and parts from DVOR for years. They carry quality items at great prices. Shipping is typically quick, and I can track my orders. They are my go to for gun parts and accessories
2 juin 2026
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with DVOR and for being a loyal customer. We look forward to helping you again in the future!
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