I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Items with wrong color delivered. I wrote an email but received no answer. Absolutely ZERO customer service.
Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Voir plus
L'entreprise a répondu
I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Voir plus
L'entreprise a répondu
4,1
Bien
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Dvor
Thanks for taking the time to share this feedback with us, it is appreciated. We look forward to helping you with your next order!
No Response After Trying to Return an Order
I have been a DVOR customer for several years. I have been trying to return an order which is unopened. The reason for the return is my wife changed her mind on the item before it arrived, so as soon as we received it, I requested return authorization. I submitted the return request and the automated response said that I would hear back within 1-3 business days as the request was under review. That was three weeks ago. I have followed up three times with emails to their sales department about my return request and crickets. No response at all.
5 décembre 2025
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We had our customer care team try to reach out to you but they were unable to reach you by phone. Instead, they have emailed you return instructions and have confirmed that your order is set up for the return of your order.
If you'd like to review this situation further and see if there are any additional steps we can take to try and resolve this situation, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).
Always Good!
Great products to shop, great pricing, great customer service and fast shipping! All good!
27 novembre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave this feedback for us. We look forward to helping you again in the future!
I would not recommend buying anything…
I would not recommend buying anything from this company. I ordered they sent me the wrong product. The product I ordered was chrome the one they sent was mate black. I took the time to send pictures that clearly show the issue. This stuff happens I get it. I gave them the opportunity to fix it. They wanted to waste more time send the product back. Ok I will waste more and money to send it back, only to be told they would give me store credit for there mistake. By the way this was and last order with them. Good luck to you if order from them.
25 novembre 2025
Avis spontané
Réponse de Dvor
We sincerely apologize for this inconvenience and that an incorrect item was shipped to you. We hope you will give us another chance in the future.
You may review our full return policy by going to the following link: https://www.dvor.com/return-policy.html.
Purchased a scope
E advised that Dvor will not accept ANY returns for a cash refund. In my opinion, this should be listed before you hit purchase
19 novembre 2025
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention.
We have reviewed this situation with our Customer Care team and have confirmed that a refund for the price difference was issued to you on 11/25 as a one-time courtesy. Please note that since DVOR works as active short-term events, it may result in similar products being priced differently in future events after the current events are concluded. Information on the DVOR Pricing & Return Policies are listed here. https://www.dvor.com/pricing-policy.html & https://www.dvor.com/return-policy.html
We hope this helps and that you will give us another chance in the future.
Easy shopping
Easy shopping, fast delivery. Great shopping experience with these folks.
10 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave this review, we appreciate your business!
DVOR is a great place shop…
DVOR is a great place to find great prices on great products. The site is simple to use,. Easy to find your way around.
9 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for your feedback on DVOR and for being a loyal customer. We look forward to helping you with your next order!
Worth the wait
It took awhile to get my knife but it was worth the wait. It is my second time ordering a knife from Drov and their knifes are top shelf. Sharp and well constructed.
30 septembre 2025
Avis spontané
Réponse de Dvor
We're glad that you were able to find what you were looking for on DVOR and we appreciate you taking the time to share your experience with us. Have a great day!
Good selection and prices
Many categories and items at good prices. Competitive prices when things are available, if not the best prices. Search is not really effective and it is generally better to look for things by sales event, category, or brand. Items shipped fast and within timeframe given on item pages. All in all, a good, fast, smooth deal
29 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide this feedback to us and we look forward to helping you again in the future!
I like the prices of your products
I like the prices of your products. I like scrolling thru every category. I enjoy finding great values in your different categories. Great site. Sometimes the wait times on your deliveries are long.
7 octobre 2025
Avis spontané
Réponse de Dvor
We appreciate your feedback and thank you for taking the time to share your experience with us. Have a great day!
Dvor has great prices on its promotions
Dvor has great prices on its inventories. The shipping is not as fast as Amazon, but I am not in a hurry to receive the merchants. UPS shipment is very precise on the scheduled timeline. Dvor shipped my purchased items in two separate shipments. Very much appreciated.
2 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide this feedback. We appreciate your business and look forward to helping you with your next order!
Hard to beat!
The prices are hard to beat and the customer service has been great. I had one issue with a shipment but with the proper documentation they refunded the missing item immediately.
14 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with us. We're glad we could assist you with your issue and we look forward to helping you with your next order!
new deals everyday
I look at the new deals everyday. They have hard to beat pricing, when they have what you’re looking for.
22 octobre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide us with this feedback. We appreciate you and look forward to helping you on your next order.
Great Customer Service
I purchased a pair of Vortex binoculars through Dvor. The price was almost 10% less than the next best price from other retailers. When I got my binos, the box was missing a strap. I contacted Dvor, and they instantly got in touch with Vortex for me. Within 2 days I received a package from Vortex that included the missing strap in addition to a whole host of other bino and Vortex accessories. A great price and great customer service experience from Dvor as well as Vortex.
5 septembre 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide this feedback to us and for working with us & Vortex to get your issue resolved. We look forward to helping you on your next order!
Réponse de Dvor
Thanks for being a loyal customer and we appreciate your kind words and the sharing of your experience with us!
Good price on rifle scope .
24 août 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide this feedback to us. We look forward to helping you on your next order!
This is an easy site to use.
This is an easy site to use. They have a variety of products to choose from at prices that most of the time are very low.
26 septembre 2025
Avis spontané
Réponse de Dvor
We appreciate your business and strive to keep our site easy to navigate and to keep our prices low. Have a great day!
Missed the mark
Normally, I’ve had a good experience making purchases through DVOR. However, my latest purchase on 9/11 has been delayed due to the “process of verifying the details of your order to ensure compliance with all United States federal, state and/or local government laws and regulations regarding the domestic sale of restricted products. Usually this process takes about 1-5 business days.” The website says they expect my order to ship on the 29th which would be 18 days after I ordered it. The $9.99 charge for value shipping has a range of 5-10 days which would mean if my items were actually shipped on the 29th I might get them as early as the 3rd but as late as the 9th depending on weekend delivery availability. Thats an entire month. I wouldn’t care if it was free shipping. But, if you’re going to make someone wait 4 weeks for a product that isn’t on back order that’s just a bad experience. Sure, they don’t charge you until it ships. But, after waiting a month that’s an insult to injury. They should at least offer expedited shipping after giving a vague reason for the delay.
10 septembre 2025
Avis spontané
Réponse de Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have reviewed your order and see that both of the items on your order included a lead time before they would be able to ship, which would be the primary reason for the timeframe of delivery that you are referring to in your review. Also, products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions and 1 or more of the items on your order require this verification to ensure all state and federal requirements are being met.
We know it is frustrating when there are delays, and if you'd like to review this situation further, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).
Ignorance of the law isn't a defense
This company is based in Illinois and doesn't know Illinois law. Refused to sell me an unbanned part unless I signed an affidavit stating I was a law enforcement officer.
18 août 2025
Avis spontané
Réponse de Dvor
We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review.
Products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions, a summary of which is available on our website using this link.
(https://www.opticsplanet.com/domestic-compliance-policy.html)
We strive to comply with all federal, state, and local regulations and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government.
We hope this helps you understand why this additional information was required and that you will give us another chance in the future.
Always trusted
Fast delivery, quality products, and the best prices around. I Love shopping here, always trusted, they have never failed me. D'vor is the best...
25 juillet 2025
Avis spontané
Réponse de Dvor
Thanks for being a loyal customer of D'vor, we appreciate your business and look forward to helping you again in the future!
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