Dyno-Rod - Central London Avis 

Bathroom pipes became blocked causing shower, bath and toilet to backfill, water only draining away at a trickle. Chose Dynorod as a big name because thought they'd have resources and equipment to get job done quickly even if more expensive Four visits and £670 later the blockage remained, and ended up in desperation calling a local contractor who got the job completed in less than an hour. Dynorod engineer on first visit identified need for camera but didn't have one, nor different engineer on second visit, both attempts to unblock failing. Third visit with camera identified heavily scaled pipes. Fourth visit to do descale only managed to treat 6 feet of interior pipe in 2 hours as engineer didn't have ladders to access exterior pipe at first floor level and complete job. Engineers on 2nd & 3rd visit both had to borrow my own ladders to access. Seemed to be no communication between engineers on successive visits about issue and what equipment was needed. When a fifth visit was rescheduled day before for a week later, I called an alternative company. Dynorod did not charge for second visit (recall). Offered continuation rate only for 5th visit but it didn't happen. Won't be using DynoRod again.

Diagnosed issue immediately and confirm not our responsibility (Thames Water), no charge involved, no call out fee - nothing to pay

Arrived on time. Professional, courteous and tidy - very good service

It was very easy to book an engineer to come the next day. AJ quickly and professionally diagnosed the problem of a blocked down pipe and was able to resolve it without much fuss or mess. I was very happy with the service. Thanks AJ!

The Dyno-Rod engineer arrived within a very short time and cleared our blocked kitchen sink quickly and efficiently and without mess. He knew his job well and was able to give us good advice. The price is still cheaper than calling out a plumber who may not have the right equipment. The price quoted included VAT which i think is a much fairer way to deal with customers- you know exactly what to expect. We have now used this company 3 times (our sink seems to seize up every three or four years) and would thoroughly recommend.

Fast and efficient service, excellent comms, polite staff

Our experience with Dyno-Rod was excellent. AJ was quick and efficient and sorted out plumbing issue out immediately. Would highly recommend!

Martin was excellent very happy with his work thank you

Good job done by the team. If these two guys turn up jobs getting done no matter how messy. Top blokes.

Called at 8am with drain blockage issue. Engineer attended at 1pm and resolved within the hour and advised source of blockage 👍

Plumber fixed a new kitchen tap quickly, professionally and was very tidy. Highly recommend Dyno-Rod and their professional staff.

in the past I have never experience good service with Dyno Rod worksmanship. But today's service I am going to award 5 star to the guy that came to my home and sorted out my drain. excellent service and thank you

Arrived quickly and identified the problem, fixing it efficiently. The engineer was polite and well-presented, providing excellent service for a small emergency.

Really was a perfect experience.

Booked yesterday, for today, after flooding and clearing up following freak rainfall!

This morning had a call before to give idea on pricing and to let me know engineer on the way.
Martin arrived and got straight to it. He was able to fix the blocked drainage despite working around others shoddy work. He kept me informed throughout, was very polite.

Had a call after he left to pay, simple and polite also.

I discovered a leak on Friday and by Monday morning Dyno had an engineer out to fix it. The engineer, Rowan Smith, went above and beyond to fix my leak. Including persevering with an in-built washing machine that was tricky to get to and going to pick up a part. He was polite and respectful and the whole experience was slick and professional. Highly recommend.

Best service! Saved us during a complete emergency. Very efficient and reliable. Highly recommended! Thank you!

Jamie, one of the Dyno Rod Engineers visited my premises on the 22nd of April to deal with a blocked drain and I was immensely impressed with his high level of competence and professionalism. He was patient, understanding and extremely Customer focused. He is a great Ambassador for your Company.

The technician went above and beyond and was very tidy.

Terrible service, don't bother. I booked in Friday - no show. Spoke with someone, rebooked for Wednesday - no show. Booked again for Friday .... no show. Pathetic really.
*edit* after emailing HQ, they fwd it to Enfield. No response. I went with Drainage Stoke Newington who were brilliant.