Dyno-Rod - North West Avis 

Macauley was very professional and explained everything to me. He definitely gave 5 star service and if anything happens again I would definitely use this company again ….. thank you Macauley so much

Mathew was extremely professional and efficient
He had a friendly but respectful attitude
and made a superb job of the drain,
I wish all professional skilled workers were as thorough as Mathew

I think they were a bit busy and didn't get to me on the first time. Not an issue really. Communicated well and organised a suitable second time.

Guy that came was very personable and efficient. Did the job well and cleaned up after himself.

No complaints, highly recommended.

Over the phone, Dynorod offered me a same-day appointment today, 21 Nov, by 1pm, for an emergency sewerage unblock. I called at 1pm to find out why they hadn't shown. Dynorod told me that nobody was available until 26 Nov. Had the company made this clear at the time of making the booking, I would have found someone else. Now I can only get the job done tomorrow. At least I saved £100 on the cost, since Dynorod charge £180 for what others can do for £50-80. The excuse given was that the company prioritises British Gas customers, and they had to come first. So, if you're not a British Gas customer, maybe you'd be better off calling someone else.

Great engineers and Dyno -rod kept me informed of when they would arrive. Blocked drain quickly sorted and engineer friendly and informative.

I contacted the North West office. They kept me informed of when the engineer would arrive. The engineers were prompt, efficient and helpful. They put in a new drain for me, and left the site immaculate. Good customer service and workmanship. The male engineers didn't treat me like a stupid female.

Great. MATTHEW came today. Explained everything simply and explained root cause and how to fix long term. Credit to Dynorod. Lee Chorley lancs

Just had my drain sorted by Kier delightful young man very efficient job done very quickly Thank you so
much Would recommend them with confidence

The worker was professional and friendly, sorted issue straight away.

The guy that came out was polite, helpful and tried to understand the issue, after investigating the problem it was determined that a saniflow had failed and as such he was not able to fix it.

Excellent service from Marcus at Dyno-Rod North West

Callum was brilliant fast and easy to understand and broke everything done for me advised what the issue was and even sent the video for me to send on

Marcus was extremely professional and helpful. 5 star service, Thank you so much

Cameron from northwest group attended today to fix my leak in the bathroom
Very friendly professional man, nothing was too much trouble, went over above to fix the issue successful
Highly recommend

The telephone agents were efficient and helpful, they arranged an urgent call out and their operative rang about 20 minutes before his arrival; he was such a pleasant and polite young man. He figured out the problem right away and fixed it quickly. Would definitely recommend.

Good enough unblocked my drain dispite issues with drain experts pipe bursting gave free camera serve due to this . Did suggest follow up action with lay 4 meters of resin pipe but never got to find out quote for this to see I'd I wanted do follow up action . The man was good but follow up action from office could be better.

Brilliant service many thanks

Marcus was friendly polite and helpful
He quickly cleared our blocked drain and gave advice about keeping the drains clear

Excellent service. The lad that came out to us is a valuable asset to the company! Very efficient and did the job perfectly!

David came to my house this evening and what looked like a tough one he took in his street, wonderful friendly attitude and saved the day when others would have given up