Dyno-Rod - Plumbing Beds & Herts Avis 

Poor service. Took ages to arrive, kept getting the ‘he’s just finishing his current job and you’re next on the list’. Chap who turned up clearly didn’t really know what he was doing. Wouldn’t use again for any plumbing needs.

We had a burst pipe under our property which you can imagine wasn't an easy fix.
Paddy and G from the Harlow branch were sent to fix the issue.
All the way through the process I was kept informed by Dyno and onsite Paddy went through the issue and how it was going to be fixed.
On the day of the fix both Paddy and G worked constantly through out the day. It involved digging up gardens, removing patio slabs, driveway blocks and a number of holes to mole from and to.
They replaced the burst pipe and returned the gardens, driveway and patio back to there original states.
You honestly would not know they had been here.

We would like to thank Dyno, Paddy and G for the top job they did on our issue, both are a credit to their company.

Thanks again Neil

Jimmy was really great all round helpful, friendly and efficient worth every penny a consummate professional!!

Hi
I hired dyno rod to check noise in kitchen pipes and got excellent service. The reason was found out and well remedied. Got excellent service.

Furqan

The hot water flow from a new tap fitted in August decreased a lot.

Plumber came today and removed an air bubble to get the flow back to full again.

It was a quick and easy fix by a plumber who was engaging.

Thank you Dyno!

Had a leaking radiator pipe in the wall , they came out and repaired the leak and made good the damaged plaster around the pipe. Good communication and quickly sorted.

Ryan is a credit to dyno rod after 7 other people visited and did not fix problem Ryan came completed the job correctly and he was very professional thank you Ryan

1. The appointment was after quite a few days and was also cancelled once!
2. Two people turned up to give a quote and they were rushing to get out.
3. Even for a dripping thermostatic shower that was just 5 yr old, they said (in 5 seconds) that it will need to be replaced - when such drips are generally fixed by a cartridge change.
4. Re aqualisa electric shower - the quote that I got directly from aqualisa to supply & install a brand new shower was £150 cheaper than Dyno’s. Plus, aqualisa also gave the option to supply or install the part that was required to repair it!

The wait time for the appointment was surely a waste just because of the attitude of the plumbers who turned up - or it may be their company policy to just replace everything and not repair!

The replacement shower was installed efficiently and my bathroom left clean and tidy!

The booking system and punctuality are awful, hence the 4 stars. The plumbers are great people!

Taken 2 days off to fix shower tray.

Quite easy to contact: very efficient and helpful.
I had an emergency water problem: they come quite straight.

Brilliant service and really helpful from start to finish

Dyno came round to assess my issues, and promised a quote. Very impressed with their plumber, but still waiting for a quote 2 weeks later. Have tried to phone and chase, but have had no response.

Apart from the initial visit, it is difficult to envisage worse customer service.

Thanks for the response from Dyno requesting my e-mail address (Just seen). Happy to provide my e-mail address - but not through a public forum like this.

Update. Dyno did recover this situation, and get a quote to me. Seems a genuine glitch on their part, albeit they only responded to this review - not the (many) messages I left. Given their (eventual) recovery effort - I will lift this review to two stars,

Found the chap very nice & helpful. Yes I wud recommend using Dyno

Toilet still blocked. The guy did not open the drain. He said he couldn’t do it that I should do it myself, and I can’t do it. I will have to book a call out again once I can get someone to unscrew the drain.
He was also abrupt when speaking to me. Didn’t feel comfortable. I hope they send someone else and not him.

Excellent service - Paddy & co Harlow Water Supply Team. Pre arrival call 👍🏻, friendly, helpful guys who did a great job, kept me informed throughout the day of their progress. They were very respectful of my property and left everything as they had found it. Very clean and tidy, I’d have no hesitation in recommending them. Both a credit to Dyno.

Thanks to Ketan Tailor’s efforts, the shower is now watertight and the carpet is drying out. Would definitely use again.