Dyno-Rod - Plumbing Liverpool Avis 

Dyno tradesmen seem competent, but their planning and organisation is chaotic and frankly disgraceful.
From an initial emergency visit to a leak on a shower to a resolution it has taken a month, 4 visits, numerous frustrating phone calls and we even purchased the mixer valve ourselves to speed up the process.
Due to poor scheduling the wrong operative was sent due to the shower issue being logged as a replacement tap and even after requesting the correct operative to carry out the works and working around his diary, the wrong operative turned up late on a Friday and was unable to carry out the works.
Dyno are the company who British Gas subcontract plumbing works to.

Good communication and service

Thank you for completing the work for my Dad. Everyone has been very professional and kind and in particular Lee who did the pipe work .
My Dad is 90 years old and blind in one eye and has other health problems. We were very grateful for everything they did for him. Thanks again.

Really great, professional service received today - 2 taps that required changing and the work was explained to me beforehand, quick with the job and all sorted within an hour. Thank you!

Engineer called ahead of his arrival. Very courteous, explained cost, quick and tidy in his work.

Really quick and efficient work! Polite & talked through everything that needs to be done so my parents understood. Thank you!

Engineer arrived on time after a pre visit phone call, as per the booking. He was courteous, very pleasant, effective and efficient, completing the work within the projected timescale.
The work was cleanly done and no mess was left.
He gave a full explanation of what he had done and how the valve worked which he tested before leaving.

The expertise, professionalism and genuine knowledge by the team from Dyno-Rod regarding my shower/bathroom problem was outstanding. 3 x visits and Jack and Ian on the final visit were fully motivated in finding the solution. Complete confidence in their decision and the result was achieved with their plan and I can not fault them. All staff I have dealt with are superb and need the recognition and credit for the brilliant work they do.

Just had Dyno Liverpool do a very awkward job. We discovered a burst pipe under the floor on Sunday. An engineer came out on Monday and repaired it. Unfortunately the lead pipe burst further away from the repair that night and so two more engineers attended on Tuesday 25th Feb. Lee Martin and James Merry were wonderful. They took up the floor and discovered this new burst in a very awkward and tight space. They repaired the entire piece of pipework and did a fantastic job. Both very polite and professional as was Mark the previous day. Very grateful to Dyno Liverpool for the service we received

Really quick response time(around an hour), did a good job and in a timely manner.. explained everything he was doing and was friendly and polite, highly recommend

So far so good. Fabulous service at 6am for an emergency leak. Plumber round 15 minutes after my call. Ashley was great. Put my mind at rest. Told me what to order and a new day repair guy James came round. So kind, and helpful. I'm hoping the leak is a thing of the past. Fingers crossed. Such a great service I signed up for plumbing cover. Totally at odds with the no replies, no interest, no availability from one man bands. There's a reason they are a Which? Tradespeople of choice. Marvellous, felt like a comfort blanket. Well done all. Thank you.

Great job done

Worked really good in awkward space nothing was too much bother to him did a excellent job professionally done with a friendly and respectful attitude

Good response time and thorough repair

Shane attended our little estate, initially yesterday but had to return this morning with a colleague (unfortunately I don't know his colleague's name). They were both brilliant - friendly and respectful while doing an excellent job. I'd love them to know how much their efforts and attitude were appreciated! :o)

After days of trying to get a local plumber out to unblock our toilet. I booked Dynorod online the night before and Andy came round the following morning at 9am. I wished I booked Dynorod in the first place! Andy was brilliant, really friendly and solved the blockage in no time. He cleaned up well and was a real lifesaver! Thanks so much for a 5 star service!

Service was great from start to finish. Dave identified the issue and sorted it in no time at all. Very courteous and friendly and I would recommend using Dynorod to others

Great service. Plumber arrived within 4 hours of initial enquiry. Sorted the issue swiftly and without a fuss.
Answered questions when asked too.
Get what you pay for!

I was pleased with speed of response and your timekeeping. The toilet was replaced ok but left me with a tricky tiki problem.

From start to finish couldn’t fault you! From booking a slot on line to getting the work completed - absolutely faultless. Great team, great customer service, great communication. Wish we had gone straight to British Gas/Dyno plumbers instead of wasting time using checkatrade.