Dyno-Rod - Plumbing North West Avis 

We had a visit today from Dynorod Northwest and couldn’t have been more satisfied. The problem wasn’t straightforward but the engineer was professional, informative, helpful and friendly. The service was great, from online booking through to completion. Thank you!

Excellent workmanship fitted new radiator. Extremely polite and very professional. Left everywhere clean and tidy wouldn't have know they had been . Thanks to Ben and Mark. People who are not on contract with British gas for maintenance should . Worth every penny .

Leaking loo fixed. Pleasant staff. Just a shame had to wait until the next day but understand they were very busy.

I’ve given a 5 star simply because of how good the plumber who was on call was that attended the property.

Response time impacted due to staff shortages but who isn’t impacted because of this in the current world!

Fixed issue within less than 15 minutes!

Very professional explained the issue & what I should do to correct the problem.

Thank you for your service and work today ben did a great job very polite very helpfull explained what the issue was and fixed it replaced the parts,once again thank you ben👌

Great work! Dyno contacted via home insurance, they arrived within 3 hours. Guy was very friendly and explained everything. Fixed the problem and made an amazing job repairing the floor also! Couldn’t tell he has been.

Dyno-Rod were instructed by our insurers to attend an emergency leak in our kitchen on Sunday 30th October.
We were kept up to date via text messages on the progress of the call out and at around 14.30 had a call from the engineer letting us know that he would be with us at approximately 15.00 . Bearing in mind that the water had been turned off at the mains since 08.00. When the engineer turned up , he assessed the job and informed me
that the leak was coming from a joint in the copper pipe , easily and quickly remedied ?????.After about 45 minutes the engineer informed me that he had instructed another engineer to come and repair the pipe as he didn’t have any solder with him . ( what plumber turns up to a job to repair a copper pipe without any solder ????)
The water was still off at the mains and I was being told that the next visit would be approximately another 2/3hrs wait and I would get a call updating me on an ETA . The update never happened, I called the office at about 21.30 and they told me that the engineer wasn’t coming as the job had been signed off ?????..
Thanks to Dyno-Rod , we were without water for 24hrs and had a wasted day waiting around for them …
The pipe was repaired by a local plumber on the Monday morning..
Didn’t take him long and was straight forward as he had the common sense to turn up with the appropriate materials to carry out the repair. Dyno-Rod actually contacted me on the following Tuesday (3 days after the leak had been reported), to book it in for repair??? Really doesn’t fill you with a lot of confidence, and really won’t be rushing to use this company again …
Then they send me an email wanting a review and asking how my “Dyno-Rod” experience had been ..
So there it is …

Great service. They were contacted via my home insurance to sort out a leak. They called me in advance as promised, the guy who came round was super friendly and explained everything, diagnosed the issue in almost no time, and fixed it quickly.

Great gentleman, tried his very best to diagnose the problem and advised me in the best way possible.

Excellent service gentleman very nice and helpful very polite able to complete job satisfied customer
Thank so much much appreciated

One man from dyno came on Monday and said I have a loose pipe and he would ask the plumber to come out. The plumber came last night at 7 m but did not know what he man on Monday was talking about.H e said he would ask him where the loose pipe was and would get back to me. Today Friday I have not heard from him or seen him. I am very worried as I have been told i have a loose pipe in my wet room/wash room and I need for it to be sorted. I have also had water coming through the ceiling from my bathroom a few days after the first man came out 15th September. I am 87 years of age , pay British Gas care plan and expect this to be sorted. Please advise.

Phoned insurance company 9am plumber arrived by 1pm knew what he was doing fixed the problem bathroom was left clean great experience thank you

Terrible experience, I was using British Gas Home service, who then contracted this out to Dyno-rod to fix a Toilet that wouldn't flush, It was a Saturday, so I had to wait 8 hours before anyone showed up, showed the Agent the issue, he said no problem I do this all day long, I left him to it 90 minutes later he had made a right mess carpets marked in the Hallway, Sewage running down the ceiling and through the plaster, and the toilet still would not flush so he blasted it with his powerwasher, which I have heard since is a big no no pushing water back up a pipe as it can break its seals, going down a pipe is fine but not the other way round, I fixed it myself on the Sunday using Hot water and fairy liquid and its been fine ever since, but I have had no response form Dyno Rod about one of there guys who I believe subcontracted the job again to a firm called Craven.
I would look elsewhere if you need this sort of thing doing.

Very pleasant engineer respectful of my home

Turned up prompt new what he was doing ordered the part and collected it within 15 mins completed the job in no time at all job well done 😎👍

Jack was polite ,explained everything and did a brilliant job .

The plumber arrived on time and completed the job quickly. Excellent service.

Had a leaky toilet it was sorted out within hours. Told me on phone how to isolate leak and that was really useful. Man who came out did something that would have taken me hours in about twenty minutes. Awesome job.