Both engineers dealing with our leaky shower and refit were excellent. They knew exactly what needed to be done and explained everything to us clearly. We Would always recommend Dyno, we are always pl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGreen Lane West, Mahoney Green, NR13 6JY Rackheath, Norwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the reception , appointment arrangement and the quality of work all first class , will definitely use the company again . Thanks to Ben , polite , tidy and kept me informed all through the insta... Voir plus
Engineer was booked, and rang about an hour before he turned up. Assessed the plumbing/radiator job gave me a reasonable quote and proceeded with the works. Would recommend Dyno without question, Exce... Voir plus
L'entreprise a répondu
We had a leaking water stopcock tap under the kitchen unit in a very small place. Cameron arrived very friendly and polite. I did think the job would be easy and quick but it ended up taking a bit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Plombier
- aussi dans
- Vidange des canalisations
Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Coordonnées de contact
Green Lane West, Mahoney Green, NR13 6JY, Rackheath, Norwich, Royaume-Uni
- 01603 858 830
4,7
Excellent
322 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Arrived when said they would
Arrived when said they would. Good service.
16 octobre 2026
Avis spontané
Hot water cylinder replacement
From the reception , appointment arrangement and the quality of work all first class , will definitely use the company again . Thanks to Ben , polite , tidy and kept me informed all through the installation A+
14 octobre 2026
Avis spontané
Quick and reliable service friendly and…
Quick and reliable service friendly and very understanding with the elderly as my parents are can't recommend your service enough thankyou
3 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
We always choose Dyno
Both engineers dealing with our leaky shower and refit were excellent. They knew exactly what needed to be done and explained everything to us clearly. We Would always recommend Dyno, we are always pleased with their work and professional attitude.
28 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hello, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Radiator Repair
Engineer was booked, and rang about an hour before he turned up. Assessed the plumbing/radiator job gave me a reasonable quote and proceeded with the works. Would recommend Dyno without question, Excellent service.
25 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Peter, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
Excellent Job
We had a leaking water stopcock tap under the kitchen unit in a very small place.
Cameron arrived very friendly and polite.
I did think the job would be easy and quick but it ended up taking a bit longer with the tap needed replacing. There was still a small leak but Camerons attention to detail was amazing. The pipe needed cutting and a new section adding all done working in a small space. The job was completed and well done, it took a little longer but you could tell he takes pride in the work he does, leaving the area clean and tidy. Cameron is a credit to the company.
Thank you
23 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Tina, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Cam, and his managers. We work hard to ensure our customer service meets your expectations so your feedback is a great encouragement to us. Cam is based in Kings Lynn so any future plumbing jobs please let us know and we can arrange to get Cam back out. Kind Regards, Mary @ Dyno Rod
Excellent manners and job done
22 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Elaine, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Extremely polite and professional…
Extremely polite and professional plumber who was able to resolve matters in a timely and effective manner.
22 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Michael, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Nick, our engineer who attended, and his managers. We often have engineers in the Brentwood area so if you have any other plumbing queries, or issues with your toilet overflowing please let us know. Kind Regards, Mary
Fantastic service and lovely staff who…
Fantastic service and lovely staff who went the extra mile to solve the problem. Very happy with the end result. Great experience all round. Thank you.
15 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Amazing feedback Suzanne - it's much appreciated and very rewarding for us to hear that you had a great customer experience. Thank you for sharing! Best wishes, Dan @ Dyno-Rod Norwich
Great service
Great service. Rhys was really lovely and polite. He informed me of every step he needed to take, tried to remove as little plasterboard as he could to save us additional work and cleaned up as he went.
9 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Good morning Rachael,
Thank you for the super feedback on Rhys's recent visit to your property. It's great to hear that he respected your property and cleared up any mess from the repair. Kind words which we have shared with Rhys! Best wishes, Mary @ Dyno-Rod Norwich
Aggressive plumber…
As someone with autism I would like to warn people of the attitude of one of their plumbers,I was just watching him fix the toilet(3rd attempt by dyno rod) when he just stopped what he was doing and snapped at me whats your problem in a very aggressive manner. Then he went on to say I had attitude towards him,sorry if autism comes across as attitude but that Plumber seriously needs to go on a people skills course. Hopefully the leak is finally fixed. Overall a very disappointing experience by dyno rod.
7 septembre 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hello, We are really sorry to hear that your experience fell short of our usual standards. Your feedback is invaluable , and we understand your frustration. We have passed your feedback onto the engineer who attended, and we are confident this situation wouldn't arise again. We hope you would consider using Dyno Rod again in the future, and apologise again for any inconvenience caused. Kind Regards, Mary @ Dyno Rod
Dylan arrived on time to give us a free…
Dylan arrived on time to give us a free estimate for work that would need to be undertaken to address a water leak. He had a good understanding of the issues involved and was able to give us an estimate.
28 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Michael, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
Lovely guy
Lovely guy, sorted out all my issues. Was patient and professional!
18 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Charlotte, Thank you for taking the time to send in your 5* review. We will ensure your feedback is passed onto Dan Holden, our engineer who attended, and his managers. We are pleased we were able to add the inhibitor for you and ensure your heating was working correctly. We are based in Norwich so if you need any future assistance please let us know. Kind Regards, Mary @ Dyno Rod
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi June, Thank you for taking the time to send in your 5* review. We value our customers feedback as we work hard to ensure we meet your expectations. I will ensure this is passed onto Dan Holden, our engineer who attended, and his managers. Dan is based in Yarmouth so if you need our plumbing expertise in the future then let us know and I am sure we can get Dan back out to you. Kind Regards, Mary @ Dyno Rod
The plumber came and asked what was the…
The plumber came and asked what was the problem . I explained that we had a leek coming firm one of the taps and thatbi had isolated them and he replied thats all I would have done and that was it. I explained we're I think the leek was and all he said was it's the tap and you need a new one not even bothering to check if it was the problem. When itcwas checked by someone else the problem was not the tap but the nut on the flexible had come loose and just needed tightning and he wanted to charge £183 to install a new tap and check for leeks instead of doing a through check in the first place
11 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Paul, Thank you for taking the time to send in your feedback. We are sorry that your experience didn’t hit the 5* mark. We apologise if you felt that our engineer didn’t provide the service you expected, and this is something we will feedback. We constantly strive to improve so your feedback is greatly appreciated. We apologise again that our service wasn’t as expected and we hope you would allow us to prove our dedication in the future. Kind Regards, Mary @ Dyno Rod.
Thanks for determining where our water…
Thanks for determining where our water leak is coming from
The young man was here as soon as he could and kept us updated re time of arrival, very helpful and understanding with great communication re arrival time
Many thanks
8 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Annette, Thank you for taking the time to send in your 5*review. I understand our engineer James was able to identify the issue on the WSP, and we have now arranged to return and carry out the re run for you. We often have engineers in Horning, so if you ever need any further assistance please let us know. Kind Regards, Mary @ Dyno Rod
Our plumber was very thorough in his…
Our plumber was very thorough in his work. He was respect and very knowledgeable as well.
6 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi KAngela, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
We live in a rented property and the…
We live in a rented property and the owners use Dyno-Rod for any issues I have found they arrive promptly, they call to confirm when they can get to you and arrive at that time. Even though we do not own the property they explain what is happening and why. If you own a property I would recommend Dyno Rod to you for repairs.
6 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi JB, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
I was given a quote for the job and…
I was given a quote for the job and when I was ready for the job to be completed the plumber came round the next morning. The plumber was on time, explained what was needed and finished the job quickly.
4 août 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi George, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Used them today via British Gas drain…
Used them today via British Gas drain and plumbing cover the toilet had to be taken out to unblock the system
Very professional service no complaints whatsoever
Left the wet room clean
28 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia
Hi Geoffrey, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
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