Dyno-Rod - Plumbing Yorkshire Avis 

the service was initially great - they came on time, were friendly, and fixed the leaking pipe. However, a part they fixed failed resulting in our bathroom being flooded. they came out immediately to repair the leak and said that their insurance would cover the damage given it was faulty part installed, and they sent out their team twice to take photos. That was in May. Since then I have phoned, left messages, emailed but no reply back. We still have a gaping hole in our ceiling and water damage, and still no response to update us on when it will be fixed.

Very approachable, efficient, explained everything, turned up when expected, and tidied up when finished .

Plasterer came to repair ceiling. He was quick, efficient and tidy. End result looks very neat and I'm sure once painted I'll forget the hole was ever there! Thanks very much.

I am happy with the visit from the plumber today. He got on with the job, showed me the faulty part and was extremely polite. My toilet is working well now. Obviously I shall see how it is after a few more flushes but the plumber did say to get in touch if I had any problems. Thank you

Plumber turned up a few hours earlier than expected. He was coming to fit a new toilet as the previous Dyno Rod plumber advised. The plumber said he didn't need to replace the toilet as he could fix the existing one which he did. Hopefully we won't need to replace the toilet any time soon!

Above and beyond service. Norman the Dyno Rod Engineer had to attend a few times to fully complete the job and sort out our central heating. He was absolutely brilliant, apart from his professional knowledge which is what you are paying for he had a great positive attitude and made sure the job was finally completed to the best of his ability. What more can you ask for.

The same as past experiences with Dyno office/field staff you never quite know what you are getting regarding negative/positive attitudes, on this occasion I’m concentrating on the positive people Robert and Darren who work the Hull area are a very pro active and positive people a credit to Dyno

The worst company I have ever dealt with. We had a leaking shower over 1 months ago and they still haven't been to fix it. I've rang numerous times and been told lies and cut off.
I have two sen children who have not had access to a shower for over a month. Absolutely disgraceful human beings.

Top class engineer, very professional and managed to find the issue four other British Gas engineers could not.

I’ve been for whole day at home and they didn’t come, I’m sure nobody also called my number I have a proof, I had my phone in the pocket for whole day.
I can’t take a shower it’s just a nightmare, I called them again and they said they put me on emergency list and they still didn’t come, never ever use their services.

Two guys that came today were very helpful and knowledgeable, and took into consideration the fact that I have just had a stroke while explaining the situation and procedure and processes, a real compliment to their employer.

I have just had a radiator replaced and the service I received was excellent. The fitter ensured everything was fitted and working effectively. He was extremely professional and polite.

Leaking radiator valve fixed under BG warranty. No complaints at all

Our toilet just stopped flushing, this is a big deal when you have one toilet and 4 adults, one of which has autism and ocd around hand washing and toilets, the engineer turned up and sorted it all out, the toilet now flushes and fills up in no time and it's so quiet, the engineer was a really nice and pleasant chap, thank you for sorting us out on a Friday evening

Very very helpful..

My frail elderly mother (just discharged from hospital) had an apparent leak near her washing machine ..

Living 200 miles away, I managed to get an plumber appointment for the next day, arrived when expected and spoke to me on the home webcam..

He confirmed the washing machine wasn’t actually leaking and checked to make sure no other leak causing the water on the floor.

All sorted so now I know my mother is safe at home and no leaks to worry about.

Wouldn’t hesitate to use again.

100% better than the service from British Gas

The man who did my powerflush was friendly, knowledgeable, and thorough. Did a great job.

Excellent service. Very competent friendly and polite engineer who quickly identified the problem and fixed it. Brilliant service and highly recommend.

Came in on a Sunday. Did everything needed made it work perfectly and can’t recommend them enough. Would definitely use them again with out hesitation.

Dyno-Rod's two plumbers who came to fit us a new radiator were great! They were friendly, polite, punctual and quick and tidied away any waste materials generated by their work. What more could one ask?!