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Dyno-Rod - South Wales Avis 

994
•
TrustScore 5 sur 5

4,8

Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.

Noté 5 sur 5 étoiles

Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!

Noté 5 sur 5 étoiles

Nathan came round very shortly after I had called for a blocked drain. He had a tricky job locating the problem with complicated and hidden pipework but persisted until it was sorted out. He was cheer... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Plombier
  2. aussi dans
  3. Vidange des canalisations

Écrit par l'entreprise

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Coordonnées de contact

  • Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, Royaume-Uni

  • 02920 002624

4,8

Excellent

TrustScore 5 sur 5

994 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(994)

8 363 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No call out charge- no such thing

Although they claim it is a no call out charge and no obligation quote service, they refused for an expert to come and look at the problem. Instead they asked what the problem was and said someone will come out and fix the problem for a fixed charge. I repeatedly told them I wanted someone to come out and see what the problem was instead of relying on my lay-person knowledge of what I thought was happening. They refused. I went to another local company who was more than happy to send an expert out to see the problem for themselves, which they then quoted me a price. The Cardiff branch customer service agents had the most belittling people skills I’ve ever come across.

22 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Tony C

Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.

21 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

A big thank you to Dino Rod for…

A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!

21 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Ian Young

Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly. Ian is an asset to your company. Thank you.

18 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

Thank you so much for sharing this wonderful feedback about your mother's experience. We are absolutely delighted to hear that our representative provided such a prompt, polite, and professional service. It is fantastic to know that he explained everything so clearly and resolved the issues efficiently. We are incredibly proud of our team members and will be sure to pass your kind words along to him. Your appreciation means a great deal to us.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Very thorough review of pipework

Very thorough review of pipework. Resolved immediate issue and also provided clear answers to any questions I had. Very happy with survey.

13 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

We are so pleased to hear that you had a great experience with our service. It is wonderful to know that our team carried out a detailed inspection of your pipes, resolved the urgent problem, and answered all of your questions clearly. Thank you for sharing your positive feedback about the survey!

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Very quick to come out

Very quick to come out, within 15 minutes of calling they were and and job completed within another 15 minutes. Very quick reliable and friendly service

12 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our team arrived so promptly and resolved the issue efficiently while providing a friendly and reliable experience. Thank you for taking the time to share your feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Great service very friendly made sure…

Great service very friendly made sure everything was clean for us much appreciated 😊

10 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We are so pleased to hear that you had such a positive experience with our team. It is wonderful to know that you received friendly service and that everything was left neat and tidy for you. Thank you so much for your kind words and for taking the time to share your feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Happy customer

Happy customer. Solved my problem and was polite, kind and respectful. Would recommend

8 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We are so delighted to hear about your positive experience with our service. It is wonderful to know that our team member was polite and respectful while successfully resolving the issue for you. Thank you so much for your kind recommendation and for taking the time to share your feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Excellent

Excellent. Ian did an excellent job - very thorough and all running clearly again now. Turned up on schedule and cleaned up afterwards. Completely recommend.

8 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived on schedule, worked thoroughly to get everything flowing smoothly again, and left the area clean and tidy. Thank you so much for taking the time to share your feedback and for your recommendation.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

They came to clean the pipes

They came to clean the pipes, and suggested another job for the problem

7 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

We appreciate your feedback and are glad our team offered helpful solutions for your pipes.

Many thanks
Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Arrived within timeslot and was very…

Arrived within timeslot and was very polite and courteous. Completed camera survey with no disruption. Very professional and clean uniform worn and worked within a contained area with no problem. Experienced and knowledgeable.

7 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived promptly, maintained high professional standards, and completed the inspection efficiently without causing any disruption to your day. We truly appreciate you taking the time to share your kind feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

The whole process was efficient from…

The whole process was efficient from booking the appointment online and the execution of the work.
The Dynorod operative was professionally and listened to me.
He managed to unblovk the drain and showed me where the problem on camera

5 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

We are delighted to hear about your great experience with our service! It is wonderful to know that the process was smooth from start to finish, and that our engineer listened to your concerns, effectively cleared the obstruction, and kept you informed by sharing the camera footage. Thank you for taking the time to share your feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Polite and Professional

Polite and Professional, located and dealt with issue quickly without leaving any mess. Great service. Highly recommend

2 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good morning,

We are so pleased to hear about your positive experience with our service. It is wonderful to know that our engineer resolved the issue quickly and left your space tidy. Thank you so much for taking the time to share your kind feedback and recommendation!

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Excellent and very quick service

Excellent and very quick service. Drain unblocked in no time

1 octobre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We're so pleased to hear about the excellent and very quick service you received. It's great that our team was able to unblock your drain in no time! Thank you for your positive feedback.

Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Excellent service from customer service…

Excellent service from customer service Sue to Nathan the expert who resolved the problem quickly and efficiently.

29 septembre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided excellent service and resolved the problem quickly and efficiently.

Many thanks
Dyno-Rod South Wales

Noté 5 sur 5 étoiles

Straightforward and trustworthy

Straightforward booking. Sorted the problem and gave honest advice to help with the problem in the future. Top service.

27 septembre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We're so pleased to hear about your positive experience with our service. It's wonderful to know that our team sorted the problem and provided honest advice for the future. Thank you for your kind words!

Dyno-Rod South Wales

Noté 3 sur 5 étoiles

No quote to remedy my blocked drains

I booked an appointment on 11th September and the operative came on time. He tried his best to clear the drains but was unable to do them all due to a build up of mud grit and roots. He suggested moving the down pipe and laying a new drain to the manhole and I asked for a quote to carry this out. I have heard nothing and can't find contact details for the company he came from.

11 septembre 2026
Avis spontané
Logo de Dyno-Rod - South Wales

Réponse de Dyno-Rod - South Wales

Good afternoon,

We appreciate you sharing your experience. We are concerned to hear about the unfulfilled quote request and the difficulty in reaching us. We are actively looking into this to ensure we can provide the necessary follow-up and improve our communication processes.

Many thanks
Dyno-Rod South Wales

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