Dyno-Rod - Thames Valley Avis 

Great booking process, great communication and great service. Second time we’ve used Dynorod and wouldn’t go anywhere else!

Our main drain was blocked so we called and spoke to a lovely lady that took our details and told us an engineer would call us within the hour as it was an emergency. After 15 minutes, Dan N called and said he was 20 minutes away. He was a great chap, very experienced and fixed our drain so quickly .. we’re so impressed with the service and am so thankful to them.

I had water coming up from the manhole which was situated in the conservatory, Luke was designated the job and kept me updated on his journey to me. On arrival introduced himself, very polite and professional explained what he needed ie water supply and cracked on and got the job done. He is a great ambassador for your company. Thank you Luke.

The main drain was blocked, so I booked an appointment online. They called back within 10 minutes, and the engineer, Tom, arrived in just 2 hours. Tom was very patient, professional, and responsible. At first, the blockage was hard to locate, and I thought we might have to give up, but he opened three main access points and finally found and cleared the blockage completely. Really reliable service — I would definitely recommend them!

Great service, did a really thorough job for fixed reasonable price.

Chap who came to fix the problem found it quickly & made good the issue. Just found the price a bit expensive as he was only at the house for 30 mins & if I'd of known where it was, could of done it myself & saved £190.

Fast response - on site same morning. Problem swiftly dealt with by knowledgeable staff with professional equipment.

Contacted shortly after lunch re external drains blockage. Dyno promptly responded to query maintained periodic contact to advise on timing issue resolved within three hours from raising.

Excellent service was thorough and very informative polite and respectful ….A+++++++ will choose Dyno rod again for definite!!

After telling Dynorod the problem of one of our toilets not flushing properly, they sent out an engineer.

The engineer didn’t have all the equipment needed to diagnose the problem, only the big camera, not the one that goes down the toilet. The problem I told them on the phone we had. So another engineer with another fee has had to be booked. Let’s see if they can actually diagnose the problem.

Dyno offer great value and a professional and reliable service - no hidden charges like others. Our engineer was excellent and solved our problem efficiently.

Second time using Dynorod in 3 months. This time for a different problem. We had Luke arrive again & give us his usual professional & competent service. Another great experience. Thank you Luke

Phoned a.m. as water was on the toilet floor. Engineer arrived promptly, found out the cause, fixed it and we were charged exactly what we were quoted. First class service and a really nice guy who did the work.

The operator arrived within specified timeframes and was polite and professional. The job was carried out successfully and in a timely fashion. The operator left a clean and tidy site. Only small criticism is the booking staff provided incorrect information on the service and appear to need more knowledge.

Fast service, cheerful and highly competent staff, problem resolved quickly and efficiently

Called around 2p.m.today for blocked rainwater downpipe.
Engineer arrived within 45 minutes and job completed by 3.15 p.m.
Paid exactly amount quoted.
Extremely happy with the timely service provided.

Competitively price and they went above and beyond to deliver great service. It was quick getting through to someone on the phone and the person doing the drain survey explained his findings and was happy to answer my questions.

Very transparent on pricing. Consulted on the telephone with a customer services assistant who booked us in swiftly. Engineer was fast to unblock the pipes and cleaned up afterwards. Very happy, good service.

This was a repeat visit by James who was very methodical and resolved our blockage very effectively and thoroughly. He was charming and polite throughout. Thank you James

Rang in the morning to get a quote and book a call out.
Emphasized that it was not an emergency, but got a booking same day.
Was advised when the engineer would arrive, and he called to let me know he was on the way.
Engineer was friendly, polite and enthusiastic about his job, and explained what he was doing.
Cleared the problem which was caused by roots, which were not easy to remove.
Engineer left everything clean and tidy and the associated invoice was what was quoted.
Pleased with the service