Dyno-Rod - Yorkshire Avis 

I was really surprised how fast they turned up. The two lads were fantastic, fixed the issue swiftly and even took the time to explain the cause. 10/10 for customer service.

I would also like to mention the customer service rep I spoke to. Once again 10/10 for customer satisfaction, no hard sell and made you feel at ease.

Very impressed with the quality of Dyno's work in helping us to install a heat pump. Good communication, worked in all weathers, very neat job and tidied up well into the bargain.

They arrived the day after I booked a visit and fixed the issue within 1/2 hr service was good and prompt , thank you

The gentleman that came to help me, Scott, was brilliant. He explained everything throughout, reassured me as I was very anxious about the issue, and sorted it out as quickly as possible. Not the cheapest but based on recent negative experiences with other tradesmen, you get what you pay for.
My only gripe is the main call centre. They promised me that an engineer was on their way as they were a 24/7 service, however this is not actually the case. That doesn’t stop me recommending this company though.

Over £200 for no solution. Will never use them again.

Fast call-out: the guy was here within 90 minutes of my call. Quickly diagnosed the problem of a blocked drain which had been made more complicated by a failed attempt
by my usual plumber to clear the blockage. My plumber had left half his rods down the drain. The Dyno-Rod guy used a jet blaster to clear the blockage and retrieve the lost rods. He explained the cause of the blockage and recommended a camera survey which I may be able to get done by the water company as it is likely at the road end. It was pretty expensive but I think as it was a call-out at 7:30 pm and he drove the width of Yorkshire to get to me and did such a good job, it is a reasonable fee to charge. I would thoroughly recommend Dyno-Rod based on this experience.

Two men came to check the drain in my garden, just to take measurements of the drain, spend 15 min doing so and charged me £190.
After 3 weeks, no one came to fix the drain or even contact me with an estimated price..
They promised they would reach out but no one ever did

I thought I had a blockage from my kitchen sink drain, which I tried to clear myself, however I couldn't so this morning I phoned dyno rod and within two hours Andy phoned to say he was on his way. Andy sourced the problem straight away, so it was a quicker job than I anticipated. Andy was polite and friendly, a professional company which I would recommend.

Rang about 10am 2 lads turned up about 12:30 to unblock our external drain, sorted the problem & cleaned the patio up afterwards.

Quick, efficient & great service. Can’t complain at all

The service was amazing. The Engineer that came to sort out our problem was very professional, honest and walked us through the entire process, could not ask for more.

Unblocked within 15 mins - fantastic. This was after I tried a local franchise operator - who spent 3 hours on the job with little success. And the Dyno-Rod chap was a lot cheaper. Very happy with Dyno-Rod.

Scott did a great job root cutting my mum’s external drainage pipes. Very friendly, explained what he was doing and why he was doing it every step of the way. Excellent service.

I had a bad smell in my kitchen. I wasn’t sure if there’s a blockage or it’s due to plumbing so decided to get dynorod to come and have a look. They called me 10-15 minutes before they arrived to let me know they were on the way. Assessed my drains and no blockage so they didn’t charge me. Both men who came were very polite and helpful.

Scott came to do a survey for a EV charger today. Very friendly and helpful and suggested alternative route to that proposed which should work better.

Appointment booked online very easily, text to confirm, Scott called me 20 mins before arrival. Cleared two road gulleys on a private road. Scott was professional, friendly and quickly resolved issue. Happy to recommend. £190 is bit expensive but probably not out of line with similar services so I was happy.

Service was great . Only reason giving 4 * is parting with £190 for the pleasure. Guys were friendly and helpful, couldn’t fault their advice and help. Frustrating as we have a heavy duty site vacuum in the garage and that was what sorted the blockage from the waste pipe from the kitchen. So for anyone else- if you can - try that 1st.
Great advice - NEVER use crazy drain products and so glad we didn’t. Initial different company had advised that.

Craig came out today to visit my dad’s blocked toilet. Sourced and rectified the problem. Extremely satisfied Thanks

Quick call out, very professional, talked through the problem - overall can definitely recommend - very satisfied with service and price!

Amazing service from George and Mat today. Got the job done with no issues. Both friendly and tidy and a pleasure to deal with! Thank you!

The customer service is very good and very efficient at getting you booked in

The chap that came and sorted the issue in person was excellent and very knowledgeable at what was required. He was quick and able to sort the problem out very well. He was friendly and personable

My only issue with dyno-rod is I believe it’s fairly expensive in the grand scheme of things. I do believe that other companies of similar note are also in the same price bracket. So perhaps overall the drain services are expensive. I feel if it was 40 or so pounds cheaper then it would be 5 start rather than 4. However, for any other drain related problem I will still use dyno-rod.