Easthams Solicitors Limited Avis 137

I had an excellent experience selling my flat with Easthams Solicitors. Kim was absolutely fantastic – she was so professional, kind, friendly, knowledgeable and always at the end of a phone for each and every query I had. It was my first time selling a property so I really appreciated her guidance and the time she spent explaining each part of the process to me. She also continually kept me up to date with where my sale was up to which I really appreciated. Thanks also to Adele who was so kind, helpful and efficient and to the Receptionist who was very friendly and helpful too. I would 100% recommend Easthams for their excellent service and expertise.

Following an initial consultation with Eastham Solicitors regarding a significant foot injury, the process proceeded seamlessly. I had the opportunity to consult with various specialists, and Mr. Robert Eyre demonstrated exceptional professionalism, consistently providing updates on the progress. I am highly satisfied with the resolution and would unequivocally recommend their services.

Stuart was excellent, always responded to messages through the app in good time! Would highly recommend Easthams services. Thankyou

They’ve really helpful on the phone and the app helped me though my cases and got best result I can get out of it

Great communication from Dean. Spoilt by the app not working properly, and the GP taking so long to amend the report.

Harriet, Adam and Debra were a pleasure to deal with and carried out a thorough and comprehensive conveyance on the property I have just completed buying. I would have no hesitation recommending Easthams Solicitors to others, buying or selling a home.

Great service all round. Always prompt responses to emails with clear advice. Kept up to date with progress on my house sale from start to finish. All the team very polite and professional. Would recommend them for their perfect customer service.

My experience with Dean Hornby and Easthams has been, in my view, extremely poor and far more stressful than it should ever have been.

From an early stage, I felt left to manage significant parts of my own case. I repeatedly had to chase for even basic advice and updates, often receiving little or no response. It reached the point where I felt I had no real option but to raise the prospect of a formal complaint simply to get any meaningful engagement.

Most concerning was that I found myself having to carry out my own legal research just to understand my position. Based on that, I became increasingly uneasy that the advice I had initially been given did not reflect the available evidence. Had I relied solely on that advice, I do not believe I would have had a clear understanding of the potential value and strength of my claim.

Only after persistent follow-up was the case reviewed more thoroughly, at which point the claim valuation was revised in a way that appeared to better reflect the evidence. Despite this, there was no apology or acknowledgement from the director regarding the earlier handling of the matter, which I found both surprising and disappointing.

Throughout, communication has felt reactive rather than proactive. The case appears to have been handled largely by a claims handler rather than a qualified solicitor, and in my experience this resulted in limited, delayed, and at times unclear guidance. The overall impression I have been left with is of a process that prioritises moving cases along rather than properly advising and supporting clients.

This experience has caused unnecessary stress and has significantly undermined my confidence in the service I was receiving. I was left feeling that unless I pushed constantly, questioned the advice given, and effectively advocated for myself, my case would not have been handled appropriately.

Based on my experience, I would not recommend this firm. If you are expecting clear advice, accountability, and to feel properly represented without having to fight for basic engagement, this was not my experience.

Great. Really pleased

Everyone was very helpful and friendly and very professional in their work

I have used Easthams solicitors on several occasions and have always been completely satisfied with the quality of their services. I have to mention Kim O’Hara a conveyancer I’ve known for over 10 years. I have never had anything other than an exceptional customer service from Kim at all the companies she’s worked for.

Great experience from start to finish very professional

Very helpful for my case.
Highly recommended.

This was the second time I have used Easthams Solicitors and once again I had a very positive experience.

Kim O’Hara was excellent throughout - professional, organised and very supportive during what was quite a complex and time-sensitive transfer of equity and mortgage transfer matter. She kept matters progressing smoothly despite tight timelines and was always helpful and responsive.

Adele Woodhouse was equally proactive and efficient in ensuring completion took place smoothly within the required timeframe, which was greatly appreciated given the pressure around deadlines.

Overall, I found the team very professional and easy to deal with and would happily recommend Easthams Solicitors to others requiring conveyancing or transfer of equity support.

Very straightforward and very professional! Would certainly recommend. Fantastic service.

My experience with you is good you really help me

Yes I would like to accept that offer and I’m very happy with that service I received and you always kept me informed and up-to-date

Very professional and great communication. Would recommend Adele and Kim.

Absolutely great service and communication when going though some bad times would definitely recommend