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Lisez les avis des autres

Noté 3 sur 5 étoiles

The product appears to work fine. It was just applied a day ago. The reason I rated this a 3 was the shipping charge of 15.78. I think that was excessive considering my order was 12.57. My fault for n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Product bundle: Welding 101, Metal Fab 101-MIG patch panel, Metal Fab 101-how to build a fab table, Metal Fab 101-TIG patch panel. Absolute waste of 100 bucks and time. Mostly a product commercial t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The things I have ordered from Eastwood, paints, sealers etc have been of excellent quality and shipped to me in a very reasonable amount of time. I have zero complaints with this company and I will n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've ordered from Eastwood numerous times for both materials and tools. My experience has always been that they ship quickly unless the product is out of stock, and even then they notify me of the sit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Fournisseur de pièces de carrosserie
  3. Accessoires pour voitures

Écrit par l'entreprise

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(228)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

the paper masking machine sub par…

the paper masking machine sub par quality i expected better from eastwood since they claim to be body shop suppliers the machine poor fitment i had to buy more screw to make i work right i got 15.00 off for the machine it rip and tears masking paper

3 mai 2023
Avis spontané
Logo de Eastwood

Réponse de Eastwood

Thank you for your feedback about The Eastwood Company. We apologize for any negative experience you may have had. We take all reviews seriously and appreciate your input. We strive to provide the best service to our customers and hope to have the opportunity to make things right.

Noté 5 sur 5 étoiles

Great experience

Store is well organized and clean...nice displays. Employees gave informed recommendations, and guided my purchasing.....they couldn't be more helpful. I will be back.

30 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Good quality productd!!

It's been a while since I purchased anything from Eastwood but came back from the good quality of product and and other merchandise I've purchased in the past.

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great fasteners, OEM quality.

Great fasteners with the quality that meets OEM standards and the compartments are divided and labeled for great organization. I would recommend them for various body or interior work on classic cars and trucks.

14 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Fast shipping, good website

My order was shipped out the same day, website is good. Free shipping to Canada would encourage me to buy more often, except for that all is good.

3 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

QST 30/60 junk or lemon

I have had multiple failures of the start/run capacitors, controller and limit switch. The May 2022 fix included an updated controller and limit sw and I've replaced oil and filters as spec'd as well as PURCHASED the "recommended" water bottle and auto drain kits to drain H2O from the oil and minimize condensation in the tank and yet the unit has failed again, on a late Friday night when it was seeing no use just filling the tank and their gone for the weekend. It's not bad enough that customers have to install replacement parts, even replacing the QST 30/60 as was done the first time it was up to the customer to get this 400lb beast back on a pallet and in it's original shipping crate and prep for freight pickup to return as was the case with the first failure, since then it's been parts only. I will say they haven't charged me for replacements, I think this latest makes 6 failures of the first replaced unit, that's like 6 to 7 failures in about 3 years... I'm hoping Monday or sooner ha ha I'll get a call informing me that the unit is either poorly engineered and given a full refund for all expenses to date or a lemon which will be replaced by a quality unit or equivalent substitute but I'm not confident of any satisfactory mitigation of the issue and am hesitant to continue doing business with a company that sells such inferior products. I'll buy from Harbor Freight first if that's the case a lot of the same tool sources for less $$.
BC

4 mars 2023
Avis spontané
Logo de Eastwood

Réponse de Eastwood

Hi Bob! We are so sorry to learn of your experience. Unfortunately when it comes to replacing products there is no other option then asking the customer to package the return appropriately as shippers will not pick up the return unless it is prepared for shipping. Because of this we must rely on our customer to prep the return and there is simply no way around it.
We highly recommend speaking with our Technical Support if you are continuing to have issues with your product. While manufacturer defects are rare, they do happen and we can only apologise for any inconvenience this has caused.

Noté 1 sur 5 étoiles

Great product,terrible shipping

6 février 2023
Avis spontané
Logo de Eastwood

Réponse de Eastwood

We are very sorry to learn shipping was not to your expectation. If you have not done so already, please be sure to contact Customer Support regarding any damages. Thank you

Noté 5 sur 5 étoiles

Mr G says, It's a buy!

Completed Mr. G's welding class in Hackensack, then started looking for a welder... not too big, not a toy, but just right. Got the Eastwood 180, does MIG gas/no-gas and includes a spooler for aluminum, is also 120/240 for maximum flexibility. Shipped in 1 day! So far I love it. Lots to learn but I don't think I'll out grow this.

4 février 2023
Avis spontané
Noté 1 sur 5 étoiles

There was a fraudulent charge on my…

There was a fraudulent charge on my PayPal for $400 fit an item shipped to Texas (I'm in Australia) contacted then multiple times, no response

29 janvier 2023
Avis spontané
Logo de Eastwood

Réponse de Eastwood

Hello! We are so sorry to learn this happened! All fraudulent charges need to be reported by the account holder to the financial institution to be addressed. Thank you

Noté 5 sur 5 étoiles

More tools…more money

More tools…more money. Ordered a solid river kit. Came 2 days later. I have never had a bad experience with these guys and I have ordered a lot of stuff from them. Even had to send back a small welder because I wasn’t 100% satisfied with the process. I will continue to look here first for any future goodies that I just have to have. Keep up the good work guys and gals.

25 janvier 2023
Avis spontané

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