Eccleston Homes Avis 

303
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are currently looking to buy the fornby in fleetwood. Martin was extremely helpful. He took us round the plots we are looking at. Great asset to Eccleston homes.

Noté 5 sur 5 étoiles

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are part way through our part exchange experience with Eccleston Homes and cannot fault our sales consultant Anne. She has been wonderful since our first look, offering lots of help and making the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rebecca Ellison has been amazingly supportive so far on our purchasing journey. She has been very knowledgeable and so helpful with everything we've needed to know upto now. Nothing has been too much... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur immobilier
  2. aussi dans
  3. Lotissement

À propos de Eccleston Homes

Écrit par l'entreprise

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

303 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(303)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Rosie at Whittle Rise has been…

Rosie at Whittle Rise has been incredible in our Eccleston home buying journey.
We can’t thank her enough for her support so far. She is proactive, a brilliant communicator and her knowledge of all things at Eccleston homes is exceptional. We’re so excited to move in!

Rosie was very professional and extremely helpful. She was able to answer all our enquiries quickly and efficiently. Her help and assistance was really appreciated

Exceptional service! Thank you Rosie for your service.

Ann & Tom

23 mars 2025
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Réponse de Eccleston Homes

Hello Ann

Thank you for your recent 5* review and your lovely comments regarding the service you are receiving from Rosie. We'll pass those on.

We know that Rosie is looking forward to assisting you with the rest of your home buying journey and to welcoming you into your new home.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Rosie was extremely friendly and…

Rosie was extremely friendly and helpful but sadly there were no properties or show house available for us to view. We were also disappointed that there are only going to be two bungalows built in the future which is extremely short-sighted of Eccleston Homes. Many senior people want/need to downsize and I sure that many would buy these beautiful homes if only they were available.

30 mars 2025
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Réponse de Eccleston Homes

Hello Mrs Matthews

Thank you for your recent review. We're pleased that Rosie was able to assist you with the information that you required.

We're sorry that we didn't have any properties that suited your needs just yet. Unfortunately, new homes developers aren't always able to plan properties that they believe suit the local market requirements. Planning policies and the requirements of the local planning committees most often dictate what we are required to build.

Our best advice would be to ensure that your local Councillors are aware of what the area needs.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Excellent tour of the development

Dawn was very helpful and attentive. We viewed 4 types or property and we were provided with all the information we required.

24 mars 2025
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Réponse de Eccleston Homes

Hello Colin

Thank you for your recent 5* review regarding the service provided by Dawn.

We'll be sure to pass your compliments on.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Great Experience!

We’ve had a fantastic experience with Eccleston Homes, and a huge part of that is thanks to Rosie. From the very start, she has been incredibly helpful, always available to answer our (many) questions, and has made the whole process so much smoother.

Rosie has been professional, knowledgeable, and genuinely invested in helping us every step of the way. She kept us updated and guided us through every detail

We really appreciate all her support, and we couldn’t have asked for a better experience. If you’re considering an Eccleston home, you’ll be in great hands with Rosie!

20 mars 2025
Avis spontané
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Réponse de Eccleston Homes

Good afternoon Dylan

Thank you for your recent 5* review regarding your new home purchase from Eccleston Homes and the service experience with Rosie.

We're pleased that Rosie has been able to lighten the load and we'll be sure to pass your comments on.

Kind regards

Eccleston Homes

Noté 5 sur 5 étoiles

Viscount Green

We recently purchased our new home from Eccleston Homes and couldn't be happier with the experience. Our sales consultant, Anne, was phenomenal, always available to answer the myriad of questions we had and guiding us seamlessly through the entire purchasing process. Her knowledge, dedication and responsiveness made all the difference. Additionally, Sales Manager Marcus went above and beyond to accommodate our specific needs. The professionalism and customer-centric approach demonstrated by both Anne and Marcus made our home-buying journey truly enjoyable. We highly recommend Eccleston Homes to anyone in search of their dream home.

17 février 2025
Avis spontané
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Réponse de Eccleston Homes

Hello Craig

Thank you for your review and compliments regarding the service you've received from our Sales Consultant, Anne and our Sales Manager, Marcus. We're pleased that they've both been able to provide you with service that you appreciate and that they were able to assist you with your new home purchase.

We've passed your comments on.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Rosie at Whittle Rise Development

Eccleston Homes have provided excellent customer service to me over the past year. All my enquiries about this new development were answered promptly. All of the team members that I have met at Viscount Green and Scholars Place have been super helpful too, and certainly made me feel confident about purchasing my next home with Eccleston Homes. I cannot thank Rosie at Whittle Rise enough! From her first phone call letting me know that Whittle Rise was launching, Rosie has been very friendly and patient answering all of my questions (I had a lot!) and it was an absolute pleasure to meet her at the sales launch. Rosie made the whole experience friendly and relaxed. Special thanks to Marcus who has also been super helpful, answering more questions and making my new home journey with Eccleston Homes a positive experience.

Thank You!

21 février 2025
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Réponse de Eccleston Homes

Good Morning Dawn

We just wanted to say "Thank you" for your recent review regarding your continued experiences with us. It's lovely to finally put a face to the name.

We'll definitely pass all your comments on to the team and we know that they'll be pleased.

We all look forward to assisting you further and look forward to moving you into your new home.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

New Whittle Rise Development

I’ve been watching this development for some time now and waiting for the launch date to come, todays was the day and what a great day, the staff are very very friendly, warm, welcoming,helpful and very knowledgable and the development plans look absolutely amazing.
I look forward to watching as this development unfolds.
Both Marcus and Rosie were just fantastic happy go lucky staff with great knowledge, I couldn’t have wished for a better experience
Thank you so much and good luck

22 février 2025
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Réponse de Eccleston Homes

Good Morning Judith

We hope that you're well.

Thank you so much for your glowing 5* review and your kind comments regarding your experience with Rosie and Marcus at your recent visit to our development launch.

We'll certainly pass your comments on and we know both Rosie and Marcus will be pleased to have been able to assist you.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

I would just like to say Rosie and the…

I would just like to say Rosie and the team were very approachable and helpful. Any question I asked they could answer for me.

22 février 2025
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Réponse de Eccleston Homes

Good Morning

Thank you for your recent 5* review and your comments regarding your experience with Rosie and the team at your visit to our development.

We'll pass your comments on.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

The service from Rosie

The service from Rosie, the property, everything & everything….all first class

14 janvier 2025
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Réponse de Eccleston Homes

Hello Barrie

Thanks you for your recent 5* review.

We're pleased that you're happy with your experience so far. We'll pass your comments on to Rosie and we're looking forward to welcoming you into your new home soon.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Anne Newman - Viscount Green

We have had such a lovely experience with Anne Newman at Viscount Green in Horwich. Anne is professional but also incredibly approachable, making the whole process of choosing what will be our ‘forever home’ as stress free as possible. We are still in the early days of our purchase but feel confident about everything so far given her infectious positivity every time we’ve seen her. Nothing is too much trouble, she never rushes any appointment and has so far made what is generally an intense experience really lovely! We’re keeping everything crossed as the development in Horwich is absolutely beautiful! Thank you Anne, you’re an asset to Eccelston Homes!

22 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Eccleston Homes has been a positive…

Eccleston Homes has been a positive experience overall for us. Rosie was especially helpful and knowledgeable, answering all our questions and allowing us to make informed decisions without feeling rushed. We've been impressed with the standard of their homes and found their customer service to be professional and responsive to our concerns, which gives us confidence in their work. Although we faced some issues with the build, similar to those faced by other homeowners, the team has been supportive throughout the process of rectifying them. Special thanks to Anne Newman at Viscount Greent for her dedication and hard work which made our transition smoother. Despite some challenges, we are pleased with our new home and believe we will be happy here.

30 novembre 2024
Avis spontané
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Réponse de Eccleston Homes

Good evening

Thank you for your recent review.

We're pleased that the team have been able to assist you and we'll pass your comments along to all involved.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Ann was extremely helpful and answered…

Ann was extremely helpful and answered my very many questions.

23 novembre 2024
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Réponse de Eccleston Homes

Good evening

Thank you for your recent 5* review of the service you've received from our Sales Consultant, Anne.

We'll pass your comments on to Anne, which I'm sure she will appreciate.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Really pleased with our beautiful new…

Really pleased with our beautiful new house in a fantastic location. After care team working well dealing with a few minor snags which are to be expected on any new build house. Couldn't be happier!

19 novembre 2024
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Réponse de Eccleston Homes

Thank you for your recent 5* review.

We're please that you're happy with your new home and we'll pass your comments on to the team.

You know where we are if you need us.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Having recently completed with…

Having recently completed with Eccleston Homes, the experience throughout the process has been fantastic. Anne Newman was highly professional, friendly and approachable with any of our concerns and queries and continually kept us up to date with regular communication. Anne made the process relaxed, fun and stress free.

Post sale the three site managers have been looking after us with regular check-ins and fixing any snags. The overall finish on the property is outstanding.

19 novembre 2024
Avis spontané
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Réponse de Eccleston Homes

Hello Tom

Thank you for taking the time to leave your review and for the compliments that you've made for both the service you've been receiving from the team and for your new home.

We hope that you'll continue to be impressed.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Dawn was very accommodating and…

Dawn was very accommodating and enthusiastic. Gave good honest advice and offered additional support and recommendations for a financial advisor.

18 novembre 2024
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Réponse de Eccleston Homes

Hello Will

Thank you for your recent 5* review and the service that you received from Dawn.

Please let us know if there is anything more that we can assist you with.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

My wife and I arranged an appointment…

My wife and I arranged an appointment with Phil, the Sales manager for the site and found Phil to be very knowledgeable about the available properties and their individual specification, plus his knowledge of the surrounding area and facilities was impressive.
Excellent!

11 novembre 2024
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Réponse de Eccleston Homes

Good afternoon Mark

Thank you for your recent 5* review regarding the service that you've received from our Sales Consultant, Phil.

We'll pass your comments on.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Thank you Rosie!

Rosie was amazing with such good knowledge. All our questions got answered and she put up with a lot of them from us!
She allowed us to make our own decisions and the standard of the homes are fantastic!
Did not feel rushed in looking around.

10 octobre 2024
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Réponse de Eccleston Homes

Good afternoon Eve

Thank you for your recent 5* review and your positive comments regarding your experience with Rosie and the homes that you viewed.

We'll pass your comments on.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Professional response to our concerns

Professional response to our concerns. We are confident that the work to be done will be excellent

9 octobre 2024
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Réponse de Eccleston Homes

Good afternoon Shane

Thank you for your recent review and positive comments.

Regards

Eccleston Homes

Noté 5 sur 5 étoiles

Rosie was so helpful and fully…

Rosie was so helpful and fully explained the process to us. She was very attentive both listening to and answering our questions.

13 août 2024
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Réponse de Eccleston Homes

Hello Nichola

Thank you for your recent review and the kind comments regarding your experience on your visit to our show home with our Sales Consultant, Rosie.

We're pleased Rosie was able to assist you and we'll pass your comments on.

Regards

Eccleston Homes

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